/* CSS Variables */
:root {
        --spam-btn-bg: var(--gray-1);
        --spam-btn-hover-bg: var(--danger-bg, #ffeaea);
        --spam-btn-icon: var(--danger);
        --spam-btn-shadow: 0 2px 8px rgba(0,0,0,0.08);
    /* Primary & Base Colors */
    --primary-color: #000000;
    --secondary-color: #f5f5f5;
    --border-color: #e5e5e5;
    --text-secondary: #666;
    --white: #fff;
    --black: #000000;
    --chat-incoming-bg: #fff;
    
    /* Layout Dimensions */
    --sidebar-width: 60px;
    --inbox-width: 200px;
    --chat-list-width: 300px;
    --customer-sidebar-width: 340px;
    --header-height: 60px;
    
    /* Form Colors */
    --form-border: #e2e8f0;
    --form-focus: #25D366;
    --form-focus-shadow: rgba(37, 211, 102, 0.1);
    --form-placeholder: #94a3b8;
    --form-label: #334155;
    --form-bg: #fff;
    --form-bg-light: #f8fafc;
    --bg-secondary: #f4f4f4db;

    /* Brand Colors - WhatsApp */
    --whatsapp-green: #25D366;
    --whatsapp-dark: #128C7E;
    --whatsapp-gradient: linear-gradient(135deg, #25D366 0%, #128C7E 100%);
    --whatsapp-shadow: rgba(37, 211, 102, 0.3);
    --whatsapp-focus-shadow: rgba(37, 211, 102, 0.1);

    /* Brand Colors - Instagram */
    --instagram-pink: #E1306C;
    --instagram-purple: #833AB4;
    --instagram-orange: #F77737;
    --instagram-gradient: linear-gradient(135deg, #833AB4, #FD1D1D, #F77737);
    
    /* Brand Colors - Facebook */
    --facebook-blue: #1877F2;
    --facebook-dark: #0D65D9;
    --facebook-gradient: linear-gradient(135deg, #1877F2 0%, #0D65D9 100%);
    
    /* Brand Colors - Telegram */
    --telegram-blue: #0088CC;
    --telegram-dark: #0077B5;
    --telegram-gradient: linear-gradient(135deg, #0088CC 0%, #0077B5 100%);
    
    /* Brand Colors - LiveChat */
    --livechat-teal: #31a793;
    --livechat-dark: #2d9485;
    --livechat-gradient: linear-gradient(135deg, #31a793 0%, #2d9485 100%);
    
    /* UI Colors - Primary/Indigo */
    --indigo-50: #eef2ff;
    --indigo-100: #e0e7ff;
    --indigo-200: #c7d2fe;
    --indigo-400: #818cf8;
    --indigo-500: #6366f1;
    --indigo-600: #4f46e5;
    --indigo-700: #4338ca;
    --indigo-gradient: linear-gradient(135deg, #6366f1 0%, #4f46e5 100%);
    --indigo-shadow: rgba(99, 102, 241, 0.25);
    
    /* UI Colors - Purple */
    --purple-50: #faf5ff;
    --purple-100: #f3e8ff;
    --purple-400: #a78bfa;
    --purple-500: #8b5cf6;
    --purple-600: #7c3aed;
    --purple-700: #6d28d9;
    --purple-gradient: linear-gradient(135deg, #8b5cf6 0%, #6d28d9 100%);
    --purple-shadow: rgba(139, 92, 246, 0.3);
    
    /* UI Colors - Blue */
    --blue-50: #eff6ff;
    --blue-100: #dbeafe;
    --blue-200: #bfdbfe;
    --blue-400: #60a5fa;
    --blue-500: #3b82f6;
    --blue-600: #2563eb;
    --blue-700: #1d4ed8;
    --blue-gradient: linear-gradient(135deg, #3b82f6 0%, #1d4ed8 100%);
    
    /* UI Colors - Cyan */
    --cyan-400: #22d3ee;
    --cyan-500: #06b6d4;
    --cyan-600: #0891b2;
    --cyan-gradient: linear-gradient(180deg, #06b6d4, #0891b2);
    
    /* UI Colors - Green/Success */
    --green-50: #f0fdf4;
    --green-100: #dcfce7;
    --green-200: #bbf7d0;
    --green-300: #86efac;
    --green-400: #4ade80;
    --green-500: #22c55e;
    --green-600: #16a34a;
    --green-700: #15803d;
    --success-gradient: linear-gradient(135deg, #dcfce7 0%, #bbf7d0 100%);
    
    /* UI Colors - Emerald */
    --emerald-50: #ecfdf5;
    --emerald-100: #d1fae5;
    --emerald-200: #a7f3d0;
    --emerald-500: #10b981;
    --emerald-600: #059669;
    --emerald-gradient: linear-gradient(135deg, #10b981 0%, #059669 100%);
    
    /* UI Colors - Teal */
    --teal-50: #f0fdfa;
    --teal-100: #ccfbf1;
    --teal-500: #14b8a6;
    --teal-600: #0d9488;
    
    /* UI Colors - Yellow/Warning */
    --yellow-50: #fefce8;
    --yellow-100: #fef3c7;
    --yellow-200: #fde68a;
    --yellow-400: #facc15;
    --yellow-500: #eab308;
    --warning-gradient: linear-gradient(135deg, #fef3c7 0%, #fde68a 100%);
    
    /* UI Colors - Orange */
    --orange-50: #fff7ed;
    --orange-100: #ffedd5;
    --orange-400: #fb923c;
    --orange-500: #f97316;
    --orange-600: #ea580c;
    --orange-700: #d97706;
    --orange-gradient: linear-gradient(135deg, #f97316 0%, #ea580c 100%);
    
    /* UI Colors - Amber */
    --amber-50: #fffbeb;
    --amber-100: #fef3c7;
    --amber-400: #fbbf24;
    --amber-500: #f59e0b;
    --amber-600: #d97706;
    --amber-gradient: linear-gradient(135deg, #f59e0b 0%, #d97706 100%);
    
    /* UI Colors - Red/Error */
    --red-50: #fef2f2;
    --red-100: #fee2e2;
    --red-200: #fecaca;
    --red-400: #f87171;
    --red-500: #ef4444;
    --red-600: #dc2626;
    --red-700: #b91c1c;
    --error-gradient: linear-gradient(135deg, #fee2e2 0%, #fecaca 100%);
    
    /* UI Colors - Pink */
    --pink-400: #f472b6;
    --pink-500: #ec4899;
    --pink-600: #db2777;
    --pink-700: #be185d;
    --pink-gradient: linear-gradient(135deg, #ec4899 0%, #be185d 100%);
    
    /* Neutral/Gray Colors */
    --gray-50: #fafafa;
    --gray-100: #f5f5f5;
    --gray-200: #e5e5e5;
    --gray-300: #d4d4d4;
    --gray-400: #a3a3a3;
    --gray-500: #737373;
    --gray-600: #525252;
    --gray-700: #404040;
    --gray-800: #262626;
    --gray-900: #171717;
    
    /* Slate Colors */
    --slate-50: #f8fafc;
    --slate-100: #f1f5f9;
    --slate-200: #e2e8f0;
    --slate-300: #cbd5e1;
    --slate-400: #94a3b8;
    --slate-500: #64748b;
    --slate-600: #475569;
    --slate-700: #334155;
    --slate-800: #1e293b;
    --slate-900: #0f172a;
    
    /* Dark Theme Colors */
    --dark-primary: #1a1a2e;
    --dark-secondary: #16213e;
    --dark-gradient: linear-gradient(135deg, #1a1a2e 0%, #16213e 100%);
    
    /* Page Background Gradients */
    --page-bg-gradient: linear-gradient(180deg, #fafbfc 0%, #f0f2f5 100%);
    --card-bg-gradient: linear-gradient(135deg, #f8fafc 0%, #f1f5f9 100%);
    
    /* Skeleton Loading */
    --skeleton-base: #f1f5f9;
    --skeleton-shine: #e2e8f0;
    
    /* Shadow Colors */
    --shadow-light: rgba(0, 0, 0, 0.04);
    --shadow-medium: rgba(0, 0, 0, 0.06);
    --shadow-heavy: rgba(0, 0, 0, 0.08);
    --shadow-dark: rgba(0, 0, 0, 0.12);
    
    /* Text Colors */
    --text-primary: #1a1a1a;
    --text-muted: #8c8c8c;
    
    /* Border Colors */
    --border-light: #f0f0f0;
    
    /* LiveChat Alias */
    --livechat-color: #31a793;
    
    /* Additional UI Colors */
    --purple-50: #f5f3ff;
    --purple-100: #ede9fe;
    --purple-200: #ddd6fe;
    --purple-800: #5b21b6;
    --sky-100: #e0f2fe;
    --sky-600: #0284c7;
    --sky-800: #0c4a6e;
    --sky-700: #075985;
    --sky-gradient: linear-gradient(180deg, #0c4a6e 0%, #075985 100%);
    --indigo-bg-gradient: linear-gradient(135deg, #f0f4ff 0%, #e0e7ff 100%);
    
    /* Additional Gradients */
    --indigo-light-gradient: linear-gradient(135deg, #e0e7ff 0%, #c7d2fe 100%);
    --blue-light-gradient: linear-gradient(135deg, #dbeafe 0%, #bfdbfe 100%);
    --purple-light-gradient: linear-gradient(135deg, #ede9fe 0%, #ddd6fe 100%);
    --emerald-light-gradient: linear-gradient(135deg, #d1fae5 0%, #a7f3d0 100%);
    --slate-dark-gradient: linear-gradient(135deg, #1e293b 0%, #0f172a 100%);
    
    /* Gray 50 alias */
    --gray-50: #f9fafb;
    --gray-100: #f3f4f6;
    --gray-200: #e5e7eb;
    --gray-300: #d1d5db;
    --gray-400: #9ca3af;
    --gray-500: #6b7280;
    --gray-600: #4b5563;
    --gray-700: #374151;
    --gray-800: #1f2937;
    
    /* Cyan 100 */
    --cyan-100: #a5f3fc;
}

/* ================================================
   GLOBAL FORM STYLES - Bootstrap Override
   ================================================ */

/* Form Group */
.form-group {
    margin-bottom: 20px;
}

.form-group:last-child {
    margin-bottom: 0;
}

.form-group label {
    display: flex;
    align-items: center;
    gap: 8px;
    font-size: 14px;
    font-weight: 600;
    color: var(--form-label);
    margin-bottom: 8px;
}

.form-group label i {
    color: var(--form-placeholder);
    font-size: 16px;
}

.form-group label .required {
    color: #dc2626;
}

/* Form Control - Input, Select, Textarea */
.form-control {
    width: 100%;
    padding: 12px 16px;
    background: var(--form-bg);
    border: 1px solid var(--form-border);
    border-radius: 12px;
    font-size: 14px;
    color: var(--form-text);
    transition: all 0.2s ease;
}

.form-control:focus {
    outline: none;
    border-color: var(--form-focus);
    box-shadow: 0 0 0 3px var(--form-focus-shadow);
}

.form-control::placeholder {
    color: var(--form-placeholder);
}

.form-control:disabled {
    background: var(--form-bg-light);
    cursor: not-allowed;
    opacity: 0.7;
}

/* Select Form Control */
select.form-control {
    appearance: none;
    background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='20' height='20' viewBox='0 0 24 24' fill='none' stroke='%2394a3b8' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpolyline points='6 9 12 15 18 9'%3E%3C/polyline%3E%3C/svg%3E");
    background-repeat: no-repeat;
    background-position: right 12px center;
    padding-right: 40px;
    cursor: pointer;
}

/* Textarea Form Control */
textarea.form-control {
    resize: vertical;
    min-height: 120px;
    font-family: inherit;
}

/* Form Hint */
.form-hint {
    display: block;
    margin-top: 6px;
    font-size: 12px;
    color: var(--form-placeholder);
}

/* Form Actions */
.form-actions {
    display: flex;
    gap: 12px;
    justify-content: flex-end;
    padding-top: 20px;
    margin-top: 20px;
    border-top: 1px solid #f1f5f9;
}

/* ================================================
   GLOBAL BUTTON STYLES
   ================================================ */

.btn {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 8px;
    padding: 12px 20px;
    border: none;
    border-radius: 12px;
    font-size: 14px;
    font-weight: 600;
    cursor: pointer;
    transition: all 0.2s ease;
    white-space: nowrap;
    text-decoration: none;
}

.btn i {
    font-size: 18px;
}

.btn:disabled {
    opacity: 0.5;
    cursor: not-allowed;
    transform: none !important;
}

/* Primary Button - Green */
.btn-primary {
    background: linear-gradient(135deg, #25D366 0%, #128C7E 100%);
    color: #fff;
    box-shadow: 0 4px 15px rgba(37, 211, 102, 0.3);
}

.btn-primary:hover {
    transform: translateY(-2px);
    box-shadow: 0 6px 20px rgba(37, 211, 102, 0.4);
}

.btn-primary:active {
    transform: translateY(0);
}

/* Secondary Button - Outline */
.btn-secondary {
    background: #fff;
    color: #475569;
    border: 1px solid var(--form-border);
}

.btn-secondary:hover {
    background: var(--form-bg-light);
    border-color: #cbd5e1;
    color: #000;
}

/* Outline Button */
.btn-outline {
    background: #fff;
    color: #475569;
    border: 1px solid var(--form-border);
}

.btn-outline:hover {
    background: var(--form-bg-light);
    border-color: #cbd5e1;
}

/* Success Button */
.btn-success {
    background: linear-gradient(135deg, #10b981 0%, #059669 100%);
    color: #fff;
    box-shadow: 0 4px 15px rgba(16, 185, 129, 0.3);
}

.btn-success:hover {
    transform: translateY(-2px);
    box-shadow: 0 6px 20px rgba(16, 185, 129, 0.4);
}

/* Danger Button */
.btn-danger {
    background: linear-gradient(135deg, #ef4444 0%, #dc2626 100%);
    color: #fff;
    box-shadow: 0 4px 15px rgba(239, 68, 68, 0.3);
}

.btn-danger:hover {
    transform: translateY(-2px);
    box-shadow: 0 6px 20px rgba(239, 68, 68, 0.4);
}

/* Warning Button */
.btn-warning {
    background: linear-gradient(135deg, #f59e0b 0%, #d97706 100%);
    color: #fff;
    box-shadow: 0 4px 15px rgba(245, 158, 11, 0.3);
}

.btn-warning:hover {
    transform: translateY(-2px);
    box-shadow: 0 6px 20px rgba(245, 158, 11, 0.4);
}

/* Ghost Button */
.btn-ghost {
    background: transparent;
    color: #64748b;
}

.btn-ghost:hover {
    background: #f1f5f9;
    color: #475569;
}

/* Button Sizes */
.btn-sm {
    padding: 8px 14px;
    font-size: 13px;
    border-radius: 10px;
}

.btn-sm i {
    font-size: 16px;
}

.btn-lg {
    padding: 14px 28px;
    font-size: 16px;
    border-radius: 14px;
}

.btn-lg i {
    font-size: 20px;
}

/* Action Button - Small Icon Button */
.btn-action {
    width: 36px;
    height: 36px;
    padding: 0;
    display: flex;
    align-items: center;
    justify-content: center;
    background: var(--form-bg-light);
    border: 1px solid var(--form-border);
    border-radius: 10px;
    color: #64748b;
    cursor: pointer;
    transition: all 0.2s ease;
    font-size: 18px;
}

.btn-action:hover {
    background: var(--form-focus);
    border-color: var(--form-focus);
    color: #fff;
    transform: translateY(-2px);
    box-shadow: 0 4px 12px var(--form-focus-shadow);
}

.btn-action.danger:hover {
    background: #dc2626;
    border-color: #dc2626;
    box-shadow: 0 4px 12px rgba(220, 38, 38, 0.3);
}

/* ================================================
   GLOBAL FILTER STYLES
   ================================================ */

.filters-bar {
    display: flex;
    gap: 12px;
    flex-shrink: 0;
}

.search-box {
    flex: 2;
    position: relative;
}

.search-box i {
    position: absolute;
    left: 16px;
    top: 50%;
    transform: translateY(-50%);
    color: var(--form-placeholder);
    font-size: 18px;
    pointer-events: none;
}

.search-box input {
    width: 100%;
    padding: 12px 16px 12px 48px;
    background: var(--form-bg);
    border: 1px solid var(--form-border);
    border-radius: 12px;
    font-size: 14px;
    color: var(--form-text);
    transition: all 0.2s ease;
}

.search-box input:focus {
    outline: none;
    border-color: var(--form-focus);
    box-shadow: 0 0 0 3px var(--form-focus-shadow);
}

.search-box input::placeholder {
    color: var(--form-placeholder);
}

.filter-group {
    flex: 1;
}

.filter-select {
    width: 100%;
    padding: 12px 16px;
    background: var(--form-bg);
    border: 1px solid var(--form-border);
    border-radius: 12px;
    font-size: 14px;
    color: var(--form-text);
    cursor: pointer;
    transition: all 0.2s ease;
    appearance: none;
    background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='20' height='20' viewBox='0 0 24 24' fill='none' stroke='%2394a3b8' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpolyline points='6 9 12 15 18 9'%3E%3C/polyline%3E%3C/svg%3E");
    background-repeat: no-repeat;
    background-position: right 12px center;
    padding-right: 40px;
}

.filter-select:focus {
    outline: none;
    border-color: var(--form-focus);
    box-shadow: 0 0 0 3px var(--form-focus-shadow);
}

/* ================================================
   GLOBAL MODAL STYLES
   ================================================ */

.modal-overlay {
    display: none;
    position: fixed;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    background: rgba(15, 23, 42, 0.6);
    backdrop-filter: blur(4px);
    z-index: 10000;
    padding: 24px;
    overflow-y: auto;
    align-items: flex-start;
    justify-content: center;
}

.modal-overlay.active,
.modal-overlay.show {
    display: flex;
}

.modal-content {
    width: 100%;
    max-width: 500px;
    margin: auto;
    background: #fff;
    border-radius: 20px;
    box-shadow: 0 25px 50px rgba(0, 0, 0, 0.15);
    animation: modalSlideIn 0.3s ease;
}

.modal-content.modal-sm {
    max-width: 400px;
}

.modal-content.modal-lg {
    max-width: 700px;
}

.modal-content.modal-xl {
    max-width: 900px;
}

@keyframes modalSlideIn {
    from {
        opacity: 0;
        transform: translateY(-20px) scale(0.95);
    }
    to {
        opacity: 1;
        transform: translateY(0) scale(1);
    }
}

.modal-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 24px;
    border-bottom: 1px solid #f1f5f9;
}

.modal-header h3 {
    display: flex;
    align-items: center;
    gap: 12px;
    font-size: 18px;
    font-weight: 700;
    color: var(--form-text);
    margin: 0;
}

.modal-header h3 i {
    width: 40px;
    height: 40px;
    display: flex;
    align-items: center;
    justify-content: center;
    background: linear-gradient(135deg, #dcfce7 0%, #bbf7d0 100%);
    border-radius: 10px;
    color: #25D366;
    font-size: 20px;
}

.modal-close {
    width: 40px;
    height: 40px;
    display: flex;
    align-items: center;
    justify-content: center;
    /* background: var(--form-bg-light); */
    border: none;
    border-radius: 10px;
    color: #64748b;
    cursor: pointer;
    transition: all 0.2s ease;
    font-size: 20px;
}

.modal-close:hover {
    background: rgba(3, 3, 3, 0.3);
}

.modal-body {
    padding: 24px;
    max-height: calc(100vh - 250px);
    overflow-y: auto;
}

.modal-footer {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 20px 24px;
    border-top: 1px solid #f1f5f9;
    background: var(--form-bg-light);
    border-radius: 0 0 20px 20px;
}

.modal-footer-right {
    display: flex;
    gap: 12px;
}

/* Reset & Base */
* {
    margin: 0;
    padding: 0;
    box-sizing: border-box;
}

html {
    height: 100%;
    overflow: hidden;
}

body {
    font-family: 'Roboto', 'Raleway', -apple-system, BlinkMacSystemFont, 'Segoe UI', sans-serif;
    background-color: var(--white);
    color: var(--primary-color);
    height: 100%;
    overflow: hidden;
    position: fixed;
    width: 100%;
}

/* App Container */
#app {
    display: grid;
    grid-template-columns: var(--sidebar-width) var(--inbox-width) var(--chat-list-width) 1fr;
    grid-template-rows: var(--header-height) 1fr;
    height: 100%;
    position: relative;
}

/* Top Header */
.top-header {
    grid-column: 1 / -1;
    grid-row: 1;
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 0 12px;
    background: linear-gradient(135deg, #ffffff 0%, #f8f9fa 100%);
    border-bottom: 1px solid rgba(0, 0, 0, 0.06);
    box-shadow: 0 2px 8px rgba(0, 0, 0, 0.02);
    z-index: 100;
    backdrop-filter: blur(10px);
}

.header-left {
    display: flex;
    align-items: center;
    gap: 12px;
}

.header-right {
    display: flex;
    align-items: center;
    gap: 16px;
}

/* Burger Menu */
.burger-menu {
    display: none;
    width: 40px;
    height: 40px;
    border: none;
    background: none;
    cursor: pointer;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    gap: 5px;
    padding: 8px;
    border-radius: 8px;
    transition: background 0.2s ease;
}

.burger-menu:hover {
    background: var(--secondary-color);
}

.burger-bar {
    display: block;
    width: 22px;
    height: 2px;
    background-color: var(--primary-color);
    border-radius: 2px;
    transition: all 0.3s ease;
    transform-origin: center;
}

/* Burger to X animation */
.burger-menu.active .burger-bar:nth-child(1) {
    transform: translateY(7px) rotate(45deg);
}

.burger-menu.active .burger-bar:nth-child(2) {
    opacity: 0;
    transform: scaleX(0);
}

.burger-menu.active .burger-bar:nth-child(3) {
    transform: translateY(-7px) rotate(-45deg);
}

/* Inbox Toggle Button */
.inbox-toggle-btn {
    display: none;
    width: 36px;
    height: 36px;
    border: none;
    background: none;
    cursor: pointer;
    align-items: center;
    justify-content: center;
    color: var(--text-secondary);
    border-radius: 8px;
    transition: all 0.2s ease;
}

.inbox-toggle-btn:hover {
    background: var(--secondary-color);
    color: var(--primary-color);
}

.inbox-toggle-btn i {
    font-size: 20px;
}

/* Header Logo */
.header-logo {
    display: flex;
    align-items: center;
    padding: 0;
    background: transparent;
    border-radius: 10px;
    transition: all 0.3s ease;
}

.header-logo .logo-link {
    text-decoration: none;
    display: flex;
    align-items: center;
}

.header-logo:hover {
    transform: translateY(-2px);
}

.logo-icon {
    width: 38px;
    height: 38px;
    object-fit: contain;
    border-radius: 10px;
}

.logo-home-icon {
    display: none;
}

/* Language Selector */
.language-selector-wrapper {
    display: flex;
    align-items: center;
    gap: 8px;
}

.language-select {
    min-width: 150px;
    border: 1px solid rgba(0, 0, 0, 0.1);
    border-radius: 10px;
    padding: 8px 12px;
    font-size: 14px;
    font-weight: 500;
    background: #ffffff;
    box-shadow: 0 2px 6px rgba(0, 0, 0, 0.04);
    transition: all 0.2s ease;
}

.language-select:hover {
    border-color: rgba(0, 0, 0, 0.15);
    box-shadow: 0 4px 10px rgba(0, 0, 0, 0.08);
}

.language-select:focus {
    border-color: var(--primary-color);
    box-shadow: 0 0 0 3px rgba(26, 26, 26, 0.1);
    outline: none;
}

.language-selector-wrapper .settings-icon {
    width: 18px;
    height: 18px;
    color: var(--text-secondary);
    cursor: pointer;
}

.language-selector-wrapper .settings-icon:hover {
    color: var(--primary-color);
}

/* Select2 Language Custom Styling */
.select2-container--bootstrap-5 .select2-selection--single .select2-selection__rendered {
    display: flex;
    align-items: center;
}

.language-flag {
    font-size: 16px;
}

.language-selector {
    display: flex;
    align-items: center;
    gap: 8px;
    padding: 8px 12px;
    border: 1px solid var(--border-color);
    border-radius: 8px;
    cursor: pointer;
    font-size: 14px;
}

.language-selector .flag {
    font-size: 16px;
}

.language-selector .settings-icon {
    width: 16px;
    height: 16px;
    color: var(--text-secondary);
}

/* Social Filter Buttons */
.filter-btn i {
    font-size: 18px;
    flex-shrink: 0;
}

.filter-btn.whatsapp-btn:hover,
.filter-btn.instagram-btn:hover,
.filter-btn.facebook-btn:hover,
.filter-btn.telegram-btn:hover {
    background: var(--secondary-color);
}

.user-profile {
    display: flex;
    align-items: center;
    gap: 12px;
    position: relative;
    cursor: pointer;
    padding: 10px 16px;
    border-radius: 12px;
    background: #ffffff;
    border: 1px solid rgba(0, 0, 0, 0.06);
    box-shadow: 0 2px 8px rgba(0, 0, 0, 0.04);
    transition: all 0.3s ease;
}

.user-profile:hover {
    background: #ffffff;
    border-color: rgba(0, 0, 0, 0.1);
    box-shadow: 0 4px 12px rgba(0, 0, 0, 0.08);
    transform: translateY(-1px);
}

.user-avatar {
    width: 38px;
    height: 38px;
    border-radius: 50%;
    background: linear-gradient(135deg, #1a1a1a 0%, #2d2d2d 100%);
    display: flex;
    align-items: center;
    justify-content: center;
    color: #ffffff;
    font-size: 18px;
    box-shadow: 0 2px 8px rgba(0, 0, 0, 0.15);
}

.user-info {
    display: flex;
    flex-direction: column;
    gap: 2px;
}

.user-name {
    font-size: 14px;
    font-weight: 600;
    color: var(--primary-color);
    line-height: 1.2;
}

.user-email {
    font-size: 12px;
    color: var(--text-secondary);
    line-height: 1.2;
}

.profile-chevron {
    width: 16px;
    height: 16px;
    color: var(--text-secondary);
    transition: transform 0.3s ease;
    margin-left: 4px;
}

.user-profile.active .profile-chevron {
    transform: rotate(180deg);
    color: var(--primary-color);
}

/* Profile Dropdown */
.profile-dropdown {
    position: absolute;
    top: calc(100% + 8px);
    right: 0;
    background: #ffffff;
    border: 1px solid rgba(0, 0, 0, 0.08);
    border-radius: 12px;
    box-shadow: 0 8px 24px rgba(0, 0, 0, 0.12);
    min-width: 220px;
    opacity: 0;
    visibility: hidden;
    transform: translateY(-10px);
    transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1);
    z-index: 1000;
    overflow: hidden;
}

.user-profile.active .profile-dropdown {
    opacity: 1;
    visibility: visible;
    transform: translateY(0);
}

.profile-dropdown .dropdown-item {
    display: flex;
    align-items: center;
    gap: 12px;
    padding: 12px 16px;
    color: var(--primary-color);
    text-decoration: none;
    font-size: 14px;
    font-weight: 500;
    transition: all 0.2s ease;
    cursor: pointer;
}

.profile-dropdown .dropdown-item:hover {
    background: linear-gradient(90deg, rgba(26, 26, 26, 0.04) 0%, rgba(26, 26, 26, 0.02) 100%);
    color: var(--primary-color);
}

.profile-dropdown .dropdown-item:first-child {
    border-radius: 12px 12px 0 0;
}

.profile-dropdown .dropdown-item:last-child {
    border-radius: 0 0 12px 12px;
}

.profile-dropdown .dropdown-item i {
    font-size: 18px;
    width: 20px;
    color: var(--text-secondary);
    transition: color 0.2s ease;
}

.profile-dropdown .dropdown-item:hover i {
    color: var(--primary-color);
}

.profile-dropdown .dropdown-divider {
    height: 1px;
    background: rgba(0, 0, 0, 0.06);
    margin: 4px 0;
}

.profile-dropdown .logout-item {
    color: #dc3545;
}

.profile-dropdown .logout-item i {
    color: #dc3545;
}

.profile-dropdown .logout-item:hover {
    background: linear-gradient(90deg, rgba(220, 53, 69, 0.08) 0%, rgba(220, 53, 69, 0.04) 100%);
    color: #dc3545;
}

/* Wallet Popup */
.wallet-wrapper {
    position: relative;
}

.wallet-btn {
    display: flex;
    align-items: center;
    justify-content: center;
    width: 40px;
    height: 40px;
    border: none;
    background: var(--secondary-color);
    border-radius: 10px;
    cursor: pointer;
    transition: all 0.2s ease;
}

.wallet-btn i {
    font-size: 20px;
    color: var(--text-secondary);
    transition: color 0.2s ease;
}

.wallet-btn:hover {
    background: var(--border-color);
}

.wallet-btn:hover i {
    color: var(--primary-color);
}

.wallet-wrapper.active .wallet-btn {
    background: var(--primary-color);
}

.wallet-wrapper.active .wallet-btn i {
    color: var(--white);
}

.wallet-popup {
    position: absolute;
    top: calc(100% + 10px);
    right: 0;
    background: var(--white);
    border: 1px solid var(--border-color);
    border-radius: 16px;
    box-shadow: 0 10px 40px rgba(0, 0, 0, 0.12);
    min-width: 240px;
    padding: 20px;
    opacity: 0;
    visibility: hidden;
    transform: translateY(-10px);
    transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1);
    z-index: 1000;
}

.wallet-wrapper.active .wallet-popup {
    opacity: 1;
    visibility: visible;
    transform: translateY(0);
}

.wallet-popup-header {
    display: flex;
    align-items: center;
    gap: 10px;
    padding-bottom: 16px;
    border-bottom: 1px solid var(--border-color);
    margin-bottom: 0;
}

.wallet-popup-header i {
    font-size: 20px;
    color: var(--primary-color);
}

.wallet-popup-header span {
    font-size: 14px;
    font-weight: 600;
    color: var(--text-secondary);
}

.wallet-popup-balance {
    display: flex;
    align-items: baseline;
    justify-content: center;
    gap: 4px;
    padding: 16px 0;
}

.wallet-popup-balance .balance-currency {
    font-size: 20px;
    font-weight: 600;
    color: var(--text-secondary);
}

.wallet-popup-balance .balance-amount {
    font-size: 36px;
    font-weight: 700;
    color: var(--black);
    letter-spacing: -1px;
}

.wallet-add-btn {
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 8px;
    width: 100%;
    padding: 12px 16px;
    background: linear-gradient(135deg, #22c55e 0%, #16a34a 100%);
    color: var(--white);
    border: none;
    border-radius: 10px;
    font-size: 14px;
    font-weight: 600;
    cursor: pointer;
    transition: all 0.2s ease;
    text-decoration: none;
}

.wallet-add-btn:hover {
    transform: translateY(-2px);
    box-shadow: 0 6px 20px rgba(22, 163, 74, 0.3);
    color: var(--white);
}

.wallet-add-btn i {
    font-size: 18px;
}

/* Notifications */
.notification-wrapper {
    position: relative;
}

.notification-btn {
    display: flex;
    align-items: center;
    justify-content: center;
    width: 40px;
    height: 40px;
    border: none;
    background: var(--secondary-color);
    border-radius: 10px;
    cursor: pointer;
    transition: all 0.2s ease;
    position: relative;
}

.notification-btn i {
    font-size: 20px;
    color: var(--text-secondary);
    transition: color 0.2s ease;
}

.notification-btn:hover {
    background: var(--border-color);
}

.notification-btn:hover i {
    color: var(--primary-color);
}

.notification-wrapper.active .notification-btn {
    background: var(--primary-color);
}

.notification-wrapper.active .notification-btn i {
    color: var(--white);
}

.notification-badge {
    position: absolute;
    top: -4px;
    right: -4px;
    min-width: 18px;
    height: 18px;
    padding: 0 5px;
    background: #ef4444;
    color: #fff;
    font-size: 11px;
    font-weight: 700;
    border-radius: 9px;
    display: flex;
    align-items: center;
    justify-content: center;
    line-height: 1;
    border: 2px solid var(--white);
}

.notification-btn.has-unread {
    animation: notificationShake 2s ease-in-out infinite;
}

@keyframes notificationShake {
    0%, 100% { transform: rotate(0deg); }
    5% { transform: rotate(12deg); }
    10% { transform: rotate(-10deg); }
    15% { transform: rotate(8deg); }
    20% { transform: rotate(-5deg); }
    25% { transform: rotate(0deg); }
}

.notification-popup {
    position: absolute;
    top: calc(100% + 10px);
    right: 0;
    background: var(--white);
    border: 1px solid var(--border-color);
    border-radius: 16px;
    box-shadow: 0 10px 40px rgba(0, 0, 0, 0.12);
    width: 360px;
    max-height: 460px;
    display: flex;
    flex-direction: column;
    opacity: 0;
    visibility: hidden;
    transform: translateY(-10px);
    transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1);
    z-index: 1000;
}

.notification-wrapper.active .notification-popup {
    opacity: 1;
    visibility: visible;
    transform: translateY(0);
}

.notification-popup-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 16px 20px;
    border-bottom: 1px solid var(--border-color);
}

.notification-popup-header span {
    font-size: 15px;
    font-weight: 700;
    color: var(--black);
}

.notification-mark-all {
    background: none;
    border: none;
    color: var(--primary-color);
    font-size: 13px;
    font-weight: 600;
    cursor: pointer;
    padding: 4px 8px;
    border-radius: 6px;
    transition: background 0.2s ease;
}

.notification-mark-all:hover {
    background: var(--secondary-color);
}

.notification-list {
    overflow-y: auto;
    flex: 1;
    max-height: 380px;
}

.notification-list::-webkit-scrollbar {
    width: 4px;
}

.notification-list::-webkit-scrollbar-thumb {
    background: var(--border-color);
    border-radius: 4px;
}

.notification-item {
    display: flex;
    align-items: flex-start;
    gap: 12px;
    padding: 14px 20px;
    cursor: pointer;
    transition: background 0.15s ease;
    border-bottom: 1px solid var(--border-color);
}

.notification-item:last-child {
    border-bottom: none;
}

.notification-item:hover {
    background: var(--secondary-color);
}

.notification-item.unread {
    background: rgba(99, 102, 241, 0.04);
}

.notification-item.unread:hover {
    background: rgba(99, 102, 241, 0.08);
}

.notification-item-icon {
    width: 36px;
    height: 36px;
    min-width: 36px;
    border-radius: 10px;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 18px;
}

.notification-item-icon.type-info {
    background: rgba(59, 130, 246, 0.1);
    color: #3b82f6;
}

.notification-item-icon.type-success {
    background: rgba(34, 197, 94, 0.1);
    color: #22c55e;
}

.notification-item-icon.type-warning {
    background: rgba(245, 158, 11, 0.1);
    color: #f59e0b;
}

.notification-item-icon.type-error {
    background: rgba(239, 68, 68, 0.1);
    color: #ef4444;
}

.notification-item-content {
    flex: 1;
    min-width: 0;
}

.notification-item-title {
    font-size: 13px;
    font-weight: 600;
    color: var(--black);
    margin-bottom: 2px;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

.notification-item-message {
    font-size: 12px;
    color: var(--text-secondary);
    line-height: 1.4;
    display: -webkit-box;
    -webkit-line-clamp: 2;
    -webkit-box-orient: vertical;
    overflow: hidden;
}

.notification-item-time {
    font-size: 11px;
    color: var(--text-secondary);
    margin-top: 4px;
    opacity: 0.7;
}

.notification-item .unread-dot {
    width: 8px;
    height: 8px;
    min-width: 8px;
    border-radius: 50%;
    background: var(--primary-color);
    margin-top: 6px;
}

.notification-empty {
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    padding: 40px 20px;
    gap: 8px;
    color: var(--text-secondary);
}

.notification-empty i {
    font-size: 32px;
    opacity: 0.4;
}

.notification-empty span {
    font-size: 13px;
}

/* Sidebar Icons */
.sidebar-icons {
    grid-row: 2;
    background: var(--white);
    border-right: 1px solid var(--border-color);
    display: flex;
    flex-direction: column;
    align-items: center;
    padding: 10px 0;
}

.sidebar-logo {
    margin-bottom: 30px;
}

.sidebar-nav {
    display: flex;
    flex-direction: column;
    gap: 2px;
    flex: 1;
}

.nav-item {
    width: 36px;
    height: 36px;
    display: flex;
    align-items: center;
    justify-content: center;
    border-radius: 10px;
    color: var(--text-secondary);
    text-decoration: none;
    transition: all 0.2s ease;
    position: relative;
}

.nav-item:hover {
    background: var(--secondary-color);
    color: var(--primary-color);
}

.nav-item.active {
    background: var(--primary-color);
    color: var(--white);
}

.nav-item i {
    font-size: 19px;
}

/* Hide nav text on desktop */
.nav-item .nav-text {
    display: none;
}

/* Sidebar Tooltip */
.nav-item::after {
    content: attr(data-tooltip);
    position: absolute;
    left: calc(100% + 12px);
    top: 50%;
    transform: translateY(-50%);
    background: var(--primary-color);
    color: var(--white);
    padding: 6px 12px;
    border-radius: 6px;
    font-size: 13px;
    font-weight: 500;
    white-space: nowrap;
    opacity: 0;
    visibility: hidden;
    transition: all 0.2s ease;
    z-index: 1000;
    pointer-events: none;
}

.nav-item::before {
    content: '';
    position: absolute;
    left: calc(100% + 4px);
    top: 50%;
    transform: translateY(-50%);
    border: 6px solid transparent;
    border-right-color: var(--primary-color);
    opacity: 0;
    visibility: hidden;
    transition: all 0.2s ease;
    z-index: 1000;
}

.nav-item:hover::after,
.nav-item:hover::before {
    opacity: 1;
    visibility: visible;
}

[navigate] {
  cursor: pointer;
  user-select: none;        /* metin seçimini önlerse daha 'buton' hissi verir (isteğe bağlı) */
  -webkit-tap-highlight-color: transparent; /* mobilde dokunma vurgusunu yumuşatır */
}

/* Sidebar Bottom - Logout */
.sidebar-bottom {
    margin-top: auto;
    padding: 0 8px;
    border-top: 1px solid var(--border-color);
    padding-top: 12px;
}

.sidebar-bottom .logout-btn {
    color: var(--text-secondary);
}

.sidebar-bottom .logout-btn:hover {
    background: #ffebee;
    color: #dc3545;
}

.sidebar-toggle {
    padding: 8px 0;
}

.toggle-btn {
    width: 36px;
    height: 36px;
    border: none;
    background: none;
    cursor: pointer;
    color: var(--text-secondary);
    display: flex;
    align-items: center;
    justify-content: center;
}

.toggle-btn i {
    font-size: 20px;
}

/* Inbox Sidebar */
.sidebar-inbox {
    grid-row: 2;
    background: var(--white);
    border-right: 1px solid var(--border-color);
    padding: 20px 0;
}

.inbox-header {
    padding: 0 20px;
    margin-bottom: 20px;
}

.inbox-header h2 {
    font-size: 18px;
    font-weight: 600;
}

.inbox-nav {
    display: flex;
    flex-direction: column;
    gap: 2px;
    padding: 0 8px;
}

.inbox-nav-item {
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 9px 12px;
    border-radius: 8px;
    color: var(--primary-color);
    text-decoration: none;
    font-size: 14px;
    transition: all 0.2s ease;
}

.inbox-nav-item:hover {
    background: var(--secondary-color);
}

.inbox-nav-item.active {
    background: var(--primary-color);
    color: var(--white);
}

.inbox-nav-item i {
    font-size: 18px;
}

/* ==========================================
   INBOX FOLDERS
   ========================================== */

.inbox-folders-section {
    margin-top: 8px;
    padding: 0 8px;
}

.inbox-folders-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 6px 8px 4px;
}

.inbox-folders-title {
    font-size: 11px;
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: 0.5px;
    color: var(--text-secondary);
}

.inbox-folder-add-btn {
    background: none;
    border: none;
    cursor: pointer;
    color: var(--text-secondary);
    padding: 2px;
    border-radius: 4px;
    display: flex;
    align-items: center;
    transition: all 0.15s ease;
}

.inbox-folder-add-btn:hover {
    color: var(--primary-color);
    background: var(--secondary-color);
}

.inbox-folder-add-btn i {
    font-size: 16px;
}

.inbox-folders-list {
    display: flex;
    flex-direction: column;
    gap: 1px;
}

.inbox-folders-empty {
    font-size: 12px;
    color: var(--text-secondary);
    padding: 8px 8px;
    text-align: center;
}

.inbox-folder-item {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 7px 10px;
    border-radius: 6px;
    cursor: pointer;
    transition: all 0.15s ease;
    gap: 8px;
}

.inbox-folder-item:hover {
    background: var(--secondary-color);
}

.inbox-folder-item.active {
    background: var(--primary-color);
    color: var(--white);
}

.inbox-folder-item.active .inbox-folder-count {
    background: rgba(255,255,255,0.2);
    color: var(--white);
}

.inbox-folder-item.active .inbox-folder-menu-btn {
    color: rgba(255,255,255,0.7);
}

.inbox-folder-item.active .inbox-folder-menu-btn:hover {
    color: var(--white);
    background: rgba(255,255,255,0.15);
}

.inbox-folder-info {
    display: flex;
    align-items: center;
    gap: 8px;
    min-width: 0;
    flex: 1;
}

.inbox-folder-info i {
    font-size: 16px;
    flex-shrink: 0;
}

.inbox-folder-name {
    font-size: 13px;
    font-weight: 500;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

.inbox-folder-actions {
    display: flex;
    align-items: center;
    gap: 4px;
    flex-shrink: 0;
}

.inbox-folder-count {
    font-size: 11px;
    font-weight: 600;
    background: var(--secondary-color);
    color: var(--text-secondary);
    padding: 1px 6px;
    border-radius: 10px;
    min-width: 20px;
    text-align: center;
}

.inbox-folder-menu-btn {
    background: none;
    border: none;
    cursor: pointer;
    color: var(--text-secondary);
    padding: 2px;
    border-radius: 4px;
    display: flex;
    align-items: center;
    opacity: 0;
    transition: all 0.15s ease;
}

.inbox-folder-item:hover .inbox-folder-menu-btn {
    opacity: 1;
}

.inbox-folder-menu-btn:hover {
    background: var(--border-color);
    color: var(--primary-color);
}

.inbox-folder-menu-btn i {
    font-size: 14px;
}

/* Folder Context Menu */
.inbox-folder-context-menu {
    position: absolute;
    right: 0;
    top: 100%;
    z-index: 100;
    background: var(--white);
    border: 1px solid var(--border-color);
    border-radius: 8px;
    box-shadow: 0 4px 16px rgba(0,0,0,0.1);
    padding: 4px;
    min-width: 130px;
}

.inbox-folder-context-menu button {
    display: flex;
    align-items: center;
    gap: 8px;
    width: 100%;
    padding: 7px 10px;
    border: none;
    background: none;
    cursor: pointer;
    font-size: 13px;
    border-radius: 6px;
    color: var(--primary-color);
    transition: background 0.15s ease;
}

.inbox-folder-context-menu button:hover {
    background: var(--secondary-color);
}

.inbox-folder-context-menu button i {
    font-size: 15px;
}

.folder-ctx-delete {
    color: var(--danger-color, #f44336) !important;
}

/* ==========================================
   FOLDER MODAL
   ========================================== */

.folder-modal-overlay {
    position: fixed;
    inset: 0;
    background: rgba(0,0,0,0.35);
    z-index: 1000;
    opacity: 0;
    visibility: hidden;
    transition: all 0.2s ease;
}

.folder-modal-overlay.active {
    opacity: 1;
    visibility: visible;
}

.folder-modal {
    position: fixed;
    top: 50%;
    left: 50%;
    transform: translate(-50%, -50%) scale(0.95);
    z-index: 1001;
    background: var(--white);
    border-radius: 12px;
    box-shadow: 0 8px 32px rgba(0,0,0,0.15);
    width: 360px;
    max-width: 90vw;
    opacity: 0;
    visibility: hidden;
    transition: all 0.2s ease;
}

.folder-modal.active {
    opacity: 1;
    visibility: visible;
    transform: translate(-50%, -50%) scale(1);
}

.folder-modal-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 16px 20px 12px;
    border-bottom: 1px solid var(--border-color);
}

.folder-modal-header h4 {
    font-size: 15px;
    font-weight: 600;
    margin: 0;
}

.folder-modal-close {
    background: none;
    border: none;
    cursor: pointer;
    color: var(--text-secondary);
    padding: 4px;
    border-radius: 6px;
    transition: all 0.15s ease;
}

.folder-modal-close:hover {
    background: var(--secondary-color);
    color: var(--primary-color);
}

.folder-modal-body {
    padding: 16px 20px;
    display: flex;
    flex-direction: column;
    gap: 14px;
}

.folder-modal-field label {
    display: block;
    font-size: 12px;
    font-weight: 600;
    color: var(--text-secondary);
    margin-bottom: 6px;
    text-transform: uppercase;
    letter-spacing: 0.3px;
}

.folder-modal-field input[type="text"] {
    width: 100%;
    padding: 9px 12px;
    border: 1.5px solid var(--border-color);
    border-radius: 8px;
    font-size: 14px;
    outline: none;
    transition: border-color 0.2s ease;
    background: var(--white);
    box-sizing: border-box;
}

.folder-modal-field input[type="text"]:focus {
    border-color: var(--primary-color);
}

/* Color Picker */
.folder-color-picker {
    display: flex;
    gap: 8px;
    flex-wrap: wrap;
}

.folder-color-option {
    width: 28px;
    height: 28px;
    border-radius: 50%;
    cursor: pointer;
    border: 2.5px solid transparent;
    transition: all 0.15s ease;
    position: relative;
}

.folder-color-option:hover {
    transform: scale(1.15);
}

.folder-color-option.active {
    border-color: var(--primary-color);
    box-shadow: 0 0 0 2px var(--white), 0 0 0 3.5px var(--primary-color);
}

.folder-modal-footer {
    display: flex;
    align-items: center;
    justify-content: flex-end;
    gap: 8px;
    padding: 12px 20px 16px;
}

.folder-modal-cancel {
    padding: 8px 16px;
    border: 1px solid var(--border-color);
    border-radius: 8px;
    background: var(--white);
    cursor: pointer;
    font-size: 13px;
    color: var(--text-secondary);
    font-weight: 500;
    transition: all 0.15s ease;
}

.folder-modal-cancel:hover {
    background: var(--secondary-color);
}

.folder-modal-save {
    padding: 8px 20px;
    border: none;
    border-radius: 8px;
    background: var(--primary-color);
    color: var(--white);
    cursor: pointer;
    font-size: 13px;
    font-weight: 600;
    transition: all 0.15s ease;
}

.folder-modal-save:hover {
    opacity: 0.9;
}

.folder-modal-save:disabled {
    opacity: 0.5;
    cursor: not-allowed;
}

/* ==========================================
   CUSTOMER SIDEBAR — FOLDERS
   ========================================== */

.customer-sidebar-add-folder {
    background: none;
    border: none;
    cursor: pointer;
    color: var(--text-secondary);
    padding: 3px;
    border-radius: 4px;
    display: flex;
    align-items: center;
    transition: all 0.15s ease;
}

.customer-sidebar-add-folder:hover {
    color: var(--primary-color);
    background: var(--secondary-color);
}

.customer-sidebar-add-folder i {
    font-size: 17px;
}

.customer-sidebar-folders {
    display: flex;
    flex-wrap: wrap;
    gap: 6px;
}

.customer-sidebar-folder-badge {
    display: inline-flex;
    align-items: center;
    gap: 4px;
    padding: 3px 10px 3px 7px;
    border-radius: 20px;
    font-size: 12px;
    font-weight: 500;
    background: color-mix(in srgb, var(--folder-color) 12%, transparent);
    color: var(--folder-color);
    border: 1px solid color-mix(in srgb, var(--folder-color) 20%, transparent);
    transition: all 0.15s ease;
}

.customer-sidebar-folder-badge i {
    font-size: 13px;
}

/* Customer Folder Dropdown */
.customer-folder-dropdown {
    margin-top: 8px;
    background: var(--white);
    border: 1px solid var(--border-color);
    border-radius: 8px;
    box-shadow: 0 2px 12px rgba(0,0,0,0.08);
    max-height: 200px;
    overflow-y: auto;
}

.customer-folder-dropdown-list {
    padding: 4px;
}

.customer-folder-dropdown-item {
    display: flex;
    align-items: center;
    gap: 8px;
    padding: 7px 10px;
    cursor: pointer;
    border-radius: 6px;
    font-size: 13px;
    transition: background 0.15s ease;
}

.customer-folder-dropdown-item:hover {
    background: var(--secondary-color);
}

.customer-folder-dropdown-item input[type="checkbox"] {
    width: 15px;
    height: 15px;
    accent-color: var(--primary-color);
    cursor: pointer;
    flex-shrink: 0;
}

.customer-folder-dropdown-empty {
    padding: 12px;
    text-align: center;
    font-size: 12px;
    color: var(--text-secondary);
}

/* Chat List Panel */
.chat-list-panel {
    grid-row: 2;
    background: var(--white);
    border-right: 1px solid var(--border-color);
    display: flex;
    flex-direction: column;
    overflow: hidden;
}

.chat-list-header {
    padding: 12px 16px;
    border-bottom: 1px solid var(--border-color);
    display: flex;
    align-items: center;
    gap: 4px;
}

.chat-tabs {
    display: flex;
    gap: 4px;
}

.chat-header-actions {
    display: flex;
    align-items: center;
    margin-left: auto;
}

.new-chat-btn {
    width: 36px;
    height: 36px;
    border: none;
    border-radius: 50%;
    background: linear-gradient(135deg, #22c55e 0%, #16a34a 100%);
    color: white;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: all 0.2s ease;
    box-shadow: 0 2px 8px rgba(34, 197, 94, 0.35);
}

.new-chat-btn:hover {
    background: linear-gradient(135deg, #16a34a 0%, #15803d 100%);
    box-shadow: 0 4px 12px rgba(34, 197, 94, 0.45);
    transform: scale(1.08);
}

.new-chat-btn:active {
    transform: scale(0.95);
}

.new-chat-btn i {
    font-size: 18px;
    line-height: 1;
}

.tab-btn {
    padding: 8px 10px;
    border: none;
    background: none;
    font-size: 14px;
    color: var(--text-secondary);
    cursor: pointer;
    border-bottom: 2px solid transparent;
    transition: all 0.2s ease;
}

.tab-btn:hover {
    color: var(--primary-color);
}

.tab-btn.active {
    color: var(--primary-color);
    font-weight: 600;
    border-bottom-color: var(--primary-color);
}

/* App Select Dropdown */
.mobile-app-dropdown {
    display: none;
    position: relative;
    width: 100%;
}

.mobile-app-trigger {
    display: flex;
    align-items: center;
    gap: 10px;
    width: 100%;
    background: var(--white);
    border: 1px solid var(--border-color);
    border-radius: 10px;
    padding: 10px 14px;
    font-size: 14px;
    font-weight: 500;
    color: var(--text-primary);
    cursor: pointer;
    transition: all 0.2s ease;
}

.mobile-app-trigger:hover {
    border-color: var(--primary-color);
}

.mobile-app-trigger-icon {
    font-size: 18px;
    width: 22px;
    text-align: center;
    flex-shrink: 0;
}

.mobile-app-trigger-text {
    flex: 1;
    text-align: left;
}

.mobile-app-trigger .dropdown-arrow {
    margin-left: auto;
    font-size: 16px;
    transition: transform 0.2s ease;
    color: var(--text-secondary);
}

.mobile-app-dropdown.open .mobile-app-trigger {
    border-color: var(--primary-color);
    box-shadow: 0 0 0 3px rgba(37, 211, 102, 0.1);
}

.mobile-app-dropdown.open .dropdown-arrow {
    transform: rotate(180deg);
}

.mobile-app-menu {
    display: none;
    position: absolute;
    top: calc(100% + 6px);
    left: 0;
    right: 0;
    background: var(--white);
    border: 1px solid var(--border-color);
    border-radius: 12px;
    box-shadow: 0 8px 30px rgba(0, 0, 0, 0.12);
    z-index: 100;
    padding: 6px;
    flex-direction: column;
    gap: 2px;
    max-height: 280px;
    overflow-y: auto;
}

.mobile-app-dropdown.open .mobile-app-menu {
    display: flex;
}

.mobile-app-item {
    display: flex;
    align-items: center;
    gap: 12px;
    padding: 10px 12px;
    border-radius: 8px;
    font-size: 14px;
    font-weight: 450;
    color: var(--text-primary);
    cursor: pointer;
    transition: all 0.15s ease;
    user-select: none;
}

.mobile-app-item:hover {
    background: var(--secondary-color);
}

.mobile-app-item.active {
    background: var(--primary-color);
    color: var(--white);
}

.mobile-app-item.active .mobile-app-item-icon {
    color: var(--white) !important;
}

.mobile-app-item-icon {
    font-size: 20px;
    width: 24px;
    text-align: center;
    flex-shrink: 0;
    transition: color 0.15s ease;
}

.mobile-app-item-name {
    flex: 1;
}

/* Mobile Inbox Dropdown */
.mobile-inbox-dropdown {
    display: none;
    position: relative;
}

.mobile-inbox-header {
    display: none;
}

.mobile-inbox-trigger {
    display: flex;
    align-items: center;
    gap: 8px;
    background: var(--secondary-color);
    border: 1px solid var(--border-color);
    border-radius: 8px;
    padding: 10px 14px;
    font-size: 14px;
    font-weight: 500;
    color: var(--primary-color);
    cursor: pointer;
    transition: all 0.2s ease;
}

.mobile-inbox-trigger:hover {
    background: var(--border-color);
}

.mobile-inbox-trigger .dropdown-arrow {
    margin-left: auto;
    font-size: 16px;
    transition: transform 0.2s ease;
}

.mobile-inbox-dropdown.open .dropdown-arrow {
    transform: rotate(180deg);
}

.mobile-inbox-menu {
    display: none;
    position: absolute;
    top: calc(100% + 8px);
    left: 0;
    min-width: 200px;
    background: var(--white);
    border: 1px solid var(--border-color);
    border-radius: 12px;
    box-shadow: 0 4px 20px rgba(0, 0, 0, 0.12);
    z-index: 100;
    padding: 6px;
    flex-direction: column;
    gap: 2px;
}

.mobile-inbox-dropdown.open .mobile-inbox-menu {
    display: flex;
}

.mobile-inbox-item {
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 10px 12px;
    border-radius: 8px;
    font-size: 14px;
    color: var(--primary-color);
    text-decoration: none;
    transition: all 0.15s ease;
}

.mobile-inbox-item:hover {
    background: var(--secondary-color);
}

.mobile-inbox-item.active {
    background: var(--primary-color);
    color: var(--white);
}

.mobile-inbox-item i {
    font-size: 18px;
    width: 22px;
    text-align: center;
    flex-shrink: 0;
}

@media (max-width: 992px) {
    .mobile-inbox-dropdown {
        display: block;
    }
}

/* All/Unread Filter Buttons */
.chat-read-filters {
    display: flex;
    gap: 8px;
    padding: 8px 12px;
    border-bottom: 1px solid var(--border-color);
}

.read-filter-btn {
    padding: 6px 16px;
    border: 1px solid var(--border-color);
    border-radius: 20px;
    background: var(--white);
    font-size: 13px;
    font-weight: 500;
    color: var(--text-secondary);
    cursor: pointer;
    transition: all 0.2s ease;
}

.read-filter-btn:hover {
    border-color: var(--primary-color);
    color: var(--primary-color);
}

.read-filter-btn.active {
    background: var(--primary-color);
    color: var(--white);
    border-color: var(--primary-color);
}

/* App Select Dropdown */
.app-select {
    position: relative;
    min-width: 160px;
    margin: 5px;
}

.app-select-trigger {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 8px;
    width: 100%;
    background: var(--white);
    border: 1px solid var(--border-color);
    border-radius: 10px;
    padding: 7px 12px;
    font-size: 13px;
    font-weight: 500;
    color: var(--text-primary);
    cursor: pointer;
    transition: all 0.2s ease;
}

.app-select-trigger:hover {
    border-color: var(--primary-color);
}

.app-select-trigger-left {
    display: flex;
    align-items: center;
    gap: 8px;
}

.app-select-icon {
    font-size: 18px;
    width: 20px;
    text-align: center;
    flex-shrink: 0;
}

.app-select-text {
    white-space: nowrap;
}

.app-select-arrow {
    font-size: 14px;
    color: var(--text-secondary);
    transition: transform 0.2s ease;
    flex-shrink: 0;
}

.app-select.open .app-select-trigger {
    border-color: var(--primary-color);
    box-shadow: 0 0 0 3px rgba(37, 211, 102, 0.1);
}

.app-select.open .app-select-arrow {
    transform: rotate(180deg);
}

.app-select-menu {
    display: none;
    position: absolute;
    top: calc(100% + 4px);
    left: 0;
    min-width: 100%;
    background: var(--white);
    border: 1px solid var(--border-color);
    border-radius: 10px;
    box-shadow: 0 8px 24px rgba(0, 0, 0, 0.1);
    z-index: 100;
    padding: 4px;
    flex-direction: column;
    gap: 2px;
    max-height: 260px;
    overflow-y: auto;
}

.app-select.open .app-select-menu {
    display: flex;
}

.app-select-item {
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 8px 10px;
    border-radius: 8px;
    font-size: 13px;
    font-weight: 450;
    color: var(--text-primary);
    cursor: pointer;
    transition: all 0.15s ease;
    user-select: none;
    white-space: nowrap;
}

.app-select-item:hover {
    background: var(--secondary-color);
}

.app-select-item.active {
    background: var(--primary-color);
    color: var(--white);
}

.app-select-item.active .app-select-item-icon {
    color: var(--white) !important;
}

.app-select-item-icon {
    font-size: 18px;
    width: 22px;
    text-align: center;
    flex-shrink: 0;
    transition: color 0.15s ease;
}

.app-select-item-name {
    flex: 1;
}

/* Chat Search */
.chat-search-container {
    padding: 12px 16px;
    border-bottom: 1px solid var(--border-color);
}

.chat-search-box {
    display: flex;
    align-items: center;
    gap: 8px;
    border: 1px solid var(--border-color);
    border-radius: 8px;
    padding: 8px 12px;
    transition: all 0.2s ease;
}

.chat-search-box:focus-within {
    border-color: var(--primary-color);
    background: var(--bg-primary);
}

.chat-search-box i {
    color: var(--text-tertiary);
    font-size: 16px;
}

.chat-search-box input {
    flex: 1;
    border: none;
    background: transparent;
    font-size: 14px;
    color: var(--primary-color);
    outline: none;
}

.chat-search-box input::placeholder {
    color: var(--text-tertiary);
}

.chat-search-clear {
    display: flex;
    align-items: center;
    justify-content: center;
    width: 20px;
    height: 20px;
    border: none;
    background: var(--text-tertiary);
    color: white;
    border-radius: 50%;
    cursor: pointer;
    transition: all 0.2s ease;
}

.chat-search-clear:hover {
    background: var(--text-secondary);
}

.chat-search-clear i {
    font-size: 12px;
    color: white;
}

/* Chat List */
.chat-list {
    flex: 1;
    overflow-y: auto;
}

.chat-item {
    display: flex;
    align-items: flex-start;
    gap: 12px;
    padding: 16px;
    cursor: pointer;
    border-left: 3px solid transparent;
    border-bottom: 1px solid var(--border-color);
    transition: all 0.2s ease;
    position: relative;
}

.chat-item:hover {
    background: var(--secondary-color);
}

.chat-item.active {
    background: #e3f2fd;
    border-left-color: #2196f3;
}

/* Chat item completing animation */
.chat-item.completing {
    animation: chatItemComplete 0.5s ease forwards;
}

@keyframes chatItemComplete {
    0% { opacity: 1; transform: translateX(0); max-height: 100px; }
    50% { opacity: 0.5; transform: translateX(30px); background: rgba(76, 175, 80, 0.1); }
    100% { opacity: 0; transform: translateX(100%); max-height: 0; padding: 0; margin: 0; overflow: hidden; }
}

.chat-avatar {
    width: 42px;
    height: 42px;
    border-radius: 50%;
    background: var(--secondary-color);
    display: flex;
    align-items: center;
    justify-content: center;
    position: relative;
    flex-shrink: 0;
}

.chat-avatar i {
    font-size: 20px;
    color: #fff;
}

.chat-avatar img {
    width: 100%;
    height: 100%;
    border-radius: 50%;
    object-fit: cover;
}

.avatar-initials {
    width: 100%;
    height: 100%;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 16px;
    color: #fff;
}

.app-icon {
    position: absolute;
    bottom: -2px;
    right: -2px;
    width: 16px;
    height: 16px;
    background: var(--white);
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    border: 2px solid var(--white);
    box-shadow: 0 1px 3px rgba(0,0,0,0.1);
}

.app-icon i {
    font-size: 11px;
}

.status-dot {
    position: absolute;
    top: 0;
    left: 0;
    width: 12px;
    height: 12px;
    border-radius: 50%;
    background: #f44336;
    border: 2px solid var(--white);
}

.chat-info {
    flex: 1;
    min-width: 0;
}

.chat-header-row {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 4px;
}

.chat-name {
    font-weight: 600;
    font-size: 15.5px;
}

.chat-time {
    font-size: 12px;
    color: var(--text-secondary);
}

/* Chat Tags */
.chat-tags {
    display: flex;
    flex-wrap: wrap;
    gap: 4px;
    max-width: 100%;
    align-items: center;
}

.tag {
    display: inline-flex;
    align-items: center;
    padding: 2px 6px;
    border-radius: 4px;
    font-size: 10px;
    font-weight: 500;
    white-space: nowrap;
}

.agent-tag {
    display: inline-flex;
    align-items: center;
    gap: 3px;
    background: #e3f2fd;
    color: #1976d2;
}

.agent-tag i {
    font-size: 10px;
}

.customer-tag {
    display: inline-flex;
    align-items: center;
    gap: 3px;
    padding: 2px 6px;
    border-radius: 4px;
    font-size: 10px;
    font-weight: 500;
    white-space: nowrap;
}

.customer-tag i {
    font-size: 9px;
}

.chat-customer-tags {
    display: flex;
    flex-wrap: wrap;
    gap: 3px;
}

.category-tag {
    background: #f3e5f5;
    color: #7b1fa2;
}

.category-tag.vip {
    background: #fff3e0;
    color: #e65100;
}

.chat-preview-row {
    display: flex;
    align-items: center;
}

.chat-preview {
    display: flex;
    align-items: center;
    gap: 4px;
    font-size: 14.5px;
    color: var(--text-secondary);
    flex: 1;
    min-width: 0;
    overflow: hidden;
    white-space: nowrap;
    text-overflow: ellipsis;
}

.chat-preview span {
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.chat-preview i {
    font-size: 14px;
}

.typing-preview {
    color: var(--primary-color, #31a793);
    font-size: 13px;
}



/* Chat Bottom Row */
.chat-bottom-row {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-top: 4px;
}

.chat-bottom-right {
    display: flex;
    align-items: center;
    gap: 6px;
    flex-shrink: 0;
}

/* Agent Mini Avatar */
.agent-mini-avatar {
    display: inline-flex;
    align-items: center;
    padding: 2px 6px;
    border-radius: 10px;
    font-size: 9px;
    font-weight: 600;
    color: #fff;
    flex-shrink: 0;
    line-height: 1;
    white-space: nowrap;
    max-width: 100px;
    overflow: hidden;
    text-overflow: ellipsis;
}

/* Direction Arrow */
.preview-direction {
    font-size: 12px;
    flex-shrink: 0;
    margin-right: 4px;
}

.preview-direction.outbound {
    color: #2196f3;
}

.preview-direction.inbound {
    color: #4caf50;
}

/* Read Status */
.chat-item-read-status i {
    font-size: 16px;
    color: #4caf50;
}

/* Merchant App Badge */
.merchant-app-badge {
    display: inline-flex;
    align-items: center;
    padding: 2px 6px;
    border-radius: 4px;
    font-size: 9px;
    font-weight: 600;
    color: #fff;
    white-space: nowrap;
    text-transform: uppercase;
    letter-spacing: 0.3px;
    margin-right: auto;
}

.unread-badge {
    position: absolute;
    right: 16px;
    top: 50%;
    transform: translateY(-50%);
    background: #2196f3;
    color: var(--white);
    font-size: 12px;
    font-weight: 600;
    width: 22px;
    height: 22px;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
}

/* AI Stopped Indicator */
.chat-item.ai-stopped {
    background: rgba(244, 67, 54, 0.08);
    border-left-color: #f44336;
}

.chat-item.ai-stopped:hover {
    background: rgba(244, 67, 54, 0.12);
}

.ai-stopped-badge {
    position: absolute;
    right: 16px;
    top: 50%;
    transform: translateY(-50%);
    display: flex;
    align-items: center;
    gap: 4px;
    background: #f44336;
    color: white;
    font-size: 10px;
    font-weight: 600;
    padding: 4px 8px;
    border-radius: 12px;
    animation: ai-stopped-pulse 1.5s ease-in-out infinite;
    box-shadow: 0 2px 8px rgba(244, 67, 54, 0.4);
    z-index: 10;
}

.ai-stopped-badge i {
    font-size: 12px;
    animation: ai-stopped-shake 0.5s ease-in-out infinite;
}

@keyframes ai-stopped-pulse {
    0%, 100% {
        transform: translateY(-50%) scale(1);
        box-shadow: 0 2px 8px rgba(244, 67, 54, 0.4);
    }
    50% {
        transform: translateY(-50%) scale(1.05);
        box-shadow: 0 4px 16px rgba(244, 67, 54, 0.6);
    }
}

@keyframes ai-stopped-shake {
    0%, 100% { transform: rotate(0deg); }
    25% { transform: rotate(-10deg); }
    75% { transform: rotate(10deg); }
}

/* Chat Main */
.chat-main {
    grid-row: 2;
    display: grid;
    grid-template-columns: 1fr auto;
    grid-template-rows: 1fr auto;
    background: var(--white);
    overflow: hidden;
    position: relative;
}

/* Chat Content Area - wraps header and messages */
.chat-content-area {
    grid-column: 1;
    grid-row: 1;
    display: flex;
    flex-direction: column;
    overflow: hidden;
    min-width: 0;
}

/* ==========================================
   CUSTOMER RIGHT SIDEBAR
   ========================================== */
.customer-sidebar {
    grid-column: 2;
    grid-row: 1 / -1;
    width: var(--customer-sidebar-width);
    min-width: var(--customer-sidebar-width);
    overflow: hidden;
    background: var(--white);
    border-left: 1px solid var(--border-color);
    display: none;
    flex-direction: column;
}

.customer-sidebar.active {
    display: flex;
}

.customer-sidebar-inner {
    width: var(--customer-sidebar-width);
    height: 100%;
    overflow-y: auto;
    overflow-x: hidden;
    display: flex;
    flex-direction: column;
}

/* Sidebar Header */
.customer-sidebar-close {
    display: none;
}

.customer-sidebar-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 18px 20px;
    border-bottom: 1px solid var(--border-color);
    flex-shrink: 0;
}

.customer-sidebar-header h4 {
    font-size: 15px;
    font-weight: 600;
    color: var(--primary-color);
    margin: 0;
}

.customer-sidebar-close {
    width: 30px;
    height: 30px;
    border: none;
    background: var(--bg-secondary);
    border-radius: 8px;
    cursor: pointer;
    /* display controlled by responsive rules - hidden on desktop, flex on mobile */
    align-items: center;
    justify-content: center;
    transition: all 0.2s ease;
}

.customer-sidebar-close:hover {
    background: var(--secondary-color);
}

.customer-sidebar-close i {
    font-size: 16px;
    color: var(--text-secondary);
}

/* Profile Section */
.customer-sidebar-profile {
    display: flex;
    flex-direction: column;
    align-items: center;
    padding: 28px 20px 20px;
    border-bottom: 1px solid var(--border-color);
}

.customer-sidebar-avatar {
    width: 72px;
    height: 72px;
    border-radius: 50%;
    background: var(--bg-secondary);
    display: flex;
    align-items: center;
    justify-content: center;
    margin-bottom: 0;
    overflow: hidden;
}

.customer-sidebar-avatar i {
    font-size: 32px;
    color: var(--text-secondary);
}

.customer-sidebar-avatar img {
    width: 100%;
    height: 100%;
    object-fit: cover;
}

.customer-sidebar-name {
    font-size: 16px;
    font-weight: 600;
    color: var(--primary-color);
    margin: 0;
    text-align: center;
    word-break: break-word;
}

.customer-sidebar-name-row {
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 6px;
    margin-bottom: 4px;
}

.customer-name-edit-btn {
    display: flex;
    align-items: center;
    justify-content: center;
    width: 24px;
    height: 24px;
    border: none;
    background: none;
    color: var(--text-secondary);
    cursor: pointer;
    border-radius: 50%;
    transition: all 0.2s ease;
    flex-shrink: 0;
}

.customer-name-edit-btn:hover {
    background: var(--secondary-color);
    color: var(--primary-color);
}

.customer-name-edit-btn i {
    font-size: 14px;
}

.customer-name-edit-input {
    font-size: 16px;
    font-weight: 600;
    color: var(--primary-color);
    text-align: center;
    border: 1px solid var(--primary-color);
    border-radius: 8px;
    padding: 4px 10px;
    background: var(--white);
    outline: none;
    width: 100%;
    max-width: 220px;
}

.customer-sidebar-id {
    font-size: 11px;
    color: var(--text-secondary);
    background: var(--bg-secondary);
    padding: 2px 10px;
    border-radius: 20px;
}

/* Section Container */
.customer-sidebar-section {
    padding: 18px 20px;
    border-bottom: 1px solid var(--border-color);
}

.customer-sidebar-section:last-child {
    border-bottom: none;
}

.customer-sidebar-section-title {
    font-size: 11px;
    font-weight: 700;
    color: var(--text-secondary);
    text-transform: uppercase;
    letter-spacing: 0.5px;
    margin: 0 0 14px;
}

.customer-sidebar-section-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    margin-bottom: 14px;
}

.customer-sidebar-section-header .customer-sidebar-section-title {
    margin: 0;
}

/* Detail Items */
.customer-sidebar-details {
    display: flex;
    flex-direction: column;
    gap: 14px;
}

.customer-detail-item {
    display: flex;
    align-items: flex-start;
    gap: 12px;
}

.customer-detail-item > i {
    font-size: 16px;
    color: var(--text-secondary);
    margin-top: 2px;
    flex-shrink: 0;
}

.customer-detail-content {
    display: flex;
    flex-direction: column;
    gap: 2px;
    min-width: 0;
}

.customer-detail-content label {
    font-size: 11px;
    color: var(--text-secondary);
    font-weight: 500;
}

.customer-detail-content span {
    font-size: 13px;
    color: var(--primary-color);
    font-weight: 500;
    word-break: break-all;
}

.customer-detail-value-row {
    display: flex;
    align-items: center;
    gap: 6px;
}

.customer-detail-value-row span {
    flex: 1;
    min-width: 0;
}

.customer-detail-edit-btn {
    display: flex;
    align-items: center;
    justify-content: center;
    width: 22px;
    height: 22px;
    border: none;
    background: none;
    color: var(--text-secondary);
    cursor: pointer;
    border-radius: 50%;
    transition: all 0.2s ease;
    flex-shrink: 0;
    padding: 0;
}

.customer-detail-edit-btn:hover {
    background: var(--secondary-color);
    color: var(--primary-color);
}

.customer-detail-edit-btn i {
    font-size: 13px;
}

.customer-detail-edit-input {
    font-size: 13px;
    color: var(--primary-color);
    font-weight: 500;
    border: 1px solid var(--primary-color);
    border-radius: 6px;
    padding: 3px 8px;
    background: var(--white);
    outline: none;
    width: 100%;
}

/* Tags */
.customer-sidebar-tags {
    display: flex;
    flex-wrap: wrap;
    gap: 6px;
}

.customer-sidebar-tag {
    display: inline-flex;
    align-items: center;
    gap: 4px;
    padding: 4px 10px;
    background: var(--bg-secondary);
    border-radius: 20px;
    font-size: 12px;
    font-weight: 500;
    color: var(--primary-color);
}

.customer-sidebar-tag i {
    font-size: 10px;
}

.customer-sidebar-empty {
    font-size: 12px;
    color: var(--text-secondary);
    font-style: italic;
}

/* Add Note Button */
.customer-sidebar-add-note {
    display: inline-flex;
    align-items: center;
    gap: 4px;
    padding: 4px 10px;
    background: none;
    border: 1px dashed var(--border-color);
    border-radius: 6px;
    cursor: pointer;
    font-size: 12px;
    color: var(--text-secondary);
    transition: all 0.2s ease;
}

.customer-sidebar-add-note:hover {
    border-color: var(--whatsapp-green);
    color: var(--whatsapp-green);
}

.customer-sidebar-add-note i {
    font-size: 14px;
}

/* Note Form */
.customer-note-form {
    margin-bottom: 14px;
}

.customer-note-form textarea {
    width: 100%;
    border: 1px solid var(--border-color);
    border-radius: 8px;
    padding: 10px 12px;
    font-size: 13px;
    font-family: inherit;
    resize: vertical;
    min-height: 70px;
    max-height: 150px;
    outline: none;
    transition: border-color 0.2s ease;
    box-sizing: border-box;
}

.customer-note-form textarea:focus {
    border-color: var(--whatsapp-green);
}

.customer-note-form-actions {
    display: flex;
    justify-content: flex-end;
    gap: 8px;
    margin-top: 8px;
}

.customer-note-cancel {
    padding: 6px 14px;
    background: var(--bg-secondary);
    border: none;
    border-radius: 6px;
    cursor: pointer;
    font-size: 12px;
    font-weight: 500;
    color: var(--text-secondary);
    transition: all 0.2s ease;
}

.customer-note-cancel:hover {
    background: var(--secondary-color);
}

.customer-note-save {
    padding: 6px 14px;
    background: var(--whatsapp-green);
    border: none;
    border-radius: 6px;
    cursor: pointer;
    font-size: 12px;
    font-weight: 600;
    color: var(--white);
    transition: all 0.2s ease;
}

.customer-note-save:hover {
    opacity: 0.9;
}

/* Notes List */
.customer-sidebar-notes {
    display: flex;
    flex-direction: column;
    gap: 10px;
}

.customer-note-item {
    background: var(--bg-secondary);
    border-radius: 10px;
    padding: 12px 14px;
    position: relative;
}

.customer-note-text {
    font-size: 13px;
    color: var(--primary-color);
    line-height: 1.5;
    margin-bottom: 8px;
    word-break: break-word;
}

.customer-note-meta {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 8px;
}

.customer-note-info {
    font-size: 11px;
    color: var(--text-secondary);
    display: flex;
    align-items: center;
    gap: 4px;
}

.customer-note-info i {
    font-size: 12px;
}

.customer-note-delete {
    width: 24px;
    height: 24px;
    border: none;
    background: none;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    border-radius: 4px;
    opacity: 0;
    transition: all 0.2s ease;
}

.customer-note-item:hover .customer-note-delete {
    opacity: 1;
}

.customer-note-delete:hover {
    background: rgba(220, 53, 69, 0.1);
}

.customer-note-delete i {
    font-size: 14px;
    color: #dc3545;
}

/* Chat Header */
.chat-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 16px 24px;
    border-bottom: 1px solid var(--border-color);
    background: var(--white);
}

.chat-header-left {
    display: flex;
    align-items: center;
    gap: 12px;
}

.back-btn {
    width: 36px;
    height: 36px;
    border: none;
    background: none;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
}

.back-btn i {
    font-size: 20px;
}

.chat-user-info {
    display: flex;
    align-items: center;
    gap: 12px;
    cursor: pointer;
    border-radius: 8px;
    padding: 4px 8px;
    margin: -4px -8px;
    transition: background 0.2s ease;
}

.chat-user-info:hover {
    background: var(--bg-secondary);
}

.chat-user-avatar {
    width: 44px;
    height: 44px;
    border-radius: 50%;
    background: var(--secondary-color);
    display: flex;
    align-items: center;
    justify-content: center;
}

.chat-user-avatar i {
    font-size: 22px;
    color: #fff;
}

.chat-user-details h3 {
    font-size: 16px;
    font-weight: 600;
    margin-bottom: 0;
}

.chat-user-name-row {
    display: flex;
    align-items: center;
    gap: 6px;
    margin-bottom: 2px;
}

.visitor-status-dot {
    width: 8px;
    height: 8px;
    border-radius: 50%;
    flex-shrink: 0;
    background: var(--text-secondary, #718096);
}

.visitor-status-dot.online {
    background: #4caf50;
}

.visitor-status-dot.offline {
    background: var(--text-secondary, #718096);
}

.phone-number {
    font-size: 13px;
    color: var(--text-secondary);
}

.chat-header-right {
    display: flex;
    align-items: center;
    gap: 12px;
}

/* Header More Menu & Mobile Agent Dropdown - Desktop hidden */
.header-more-menu,
.mobile-agent-dropdown {
    display: none;
}

/* Complete Chat Button */
.complete-chat-btn {
    display: flex;
    align-items: center;
    justify-content: center;
    width: 36px;
    height: 36px;
    background: transparent;
    border: 2px solid var(--border-color);
    border-radius: 50%;
    cursor: pointer;
    transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1);
    position: relative;
    overflow: hidden;
}

.complete-chat-btn i {
    font-size: 20px;
    color: var(--text-secondary);
    transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1);
}

.complete-chat-btn:hover {
    border-color: #4caf50;
    background: rgba(76, 175, 80, 0.08);
    transform: scale(1.1);
}

.complete-chat-btn:hover i {
    color: #4caf50;
}

.complete-chat-btn:active {
    transform: scale(0.9);
}

.complete-chat-btn.completing {
    border-color: #4caf50;
    background: #4caf50;
    animation: completePulse 0.6s ease;
}

.complete-chat-btn.completing i {
    color: #fff;
    animation: completeCheck 0.4s ease 0.1s both;
}

@keyframes completePulse {
    0% { transform: scale(1); }
    30% { transform: scale(1.25); }
    60% { transform: scale(0.95); }
    100% { transform: scale(1); }
}

@keyframes completeCheck {
    0% { transform: scale(0) rotate(-45deg); opacity: 0; }
    50% { transform: scale(1.2) rotate(5deg); opacity: 1; }
    100% { transform: scale(1) rotate(0deg); opacity: 1; }
}

/* Snooze Chat Button */
.snooze-chat-btn {
    display: flex;
    align-items: center;
    justify-content: center;
    width: 36px;
    height: 36px;
    background: transparent;
    border: 2px solid var(--border-color);
    border-radius: 50%;
    cursor: pointer;
    transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1);
    position: relative;
    overflow: hidden;
}

.snooze-chat-btn i {
    font-size: 20px;
    color: var(--text-secondary);
    transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1);
}

.snooze-chat-btn:hover {
    border-color: #ff9800;
    background: rgba(255, 152, 0, 0.08);
    transform: scale(1.1);
}

.snooze-chat-btn:hover i {
    color: #ff9800;
}

.snooze-chat-btn:active {
    transform: scale(0.9);
}

.snooze-chat-btn.snoozing {
    border-color: #ff9800;
    background: #ff9800;
    animation: completePulse 0.6s ease;
}

.snooze-chat-btn.snoozing i {
    color: #fff;
}

/* Spam Toggle Button */
.spam-toggle-btn {
    display: flex;
    align-items: center;
    justify-content: center;
    width: 36px;
    height: 36px;
    background: transparent;
    border: 2px solid var(--border-color);
    border-radius: 50%;
    cursor: pointer;
    transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1);
    position: relative;
}

.spam-toggle-btn i {
    font-size: 20px;
    color: var(--text-secondary);
    transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1);
}

.spam-toggle-btn:hover {
    border-color: #ff9800;
    background: rgba(255, 152, 0, 0.08);
    transform: scale(1.1);
}

.spam-toggle-btn:hover i {
    color: #ff9800;
}

.spam-toggle-btn:active {
    transform: scale(0.9);
}

.spam-toggle-btn.is-spam {
    border-color: #ff9800;
    background: #ff9800;
}

.spam-toggle-btn.is-spam i {
    color: var(--white);
}

.spam-toggle-btn.is-spam:hover {
    background: #f57c00;
    border-color: #f57c00;
    transform: scale(1.1);
}

/* AI Toggle Button */
.ai-toggle-btn {
    display: flex;
    align-items: center;
    gap: 6px;
    padding: 6px 12px;
    background: linear-gradient(135deg, #6366f1 0%, #4f46e5 100%);
    color: #fff;
    border: none;
    border-radius: 8px;
    font-size: 13px;
    font-weight: 500;
    cursor: pointer;
    transition: all 0.2s ease;
}

.ai-toggle-btn:hover {
    transform: translateY(-1px);
    box-shadow: 0 4px 12px rgba(99, 102, 241, 0.3);
}

.ai-toggle-btn i {
    font-size: 16px;
}

.ai-toggle-btn.ai-off {
    background: #e5e7eb;
    color: #6b7280;
}

.ai-toggle-btn.ai-off:hover {
    background: #d1d5db;
    box-shadow: none;
    transform: none;
}

/* Chatbot Reactivate Button */
.chatbot-reactivate-btn {
    display: flex;
    align-items: center;
    gap: 6px;
    padding: 6px 12px;
    background: linear-gradient(135deg, var(--green-500) 0%, var(--green-600) 100%);
    color: #fff;
    border: none;
    border-radius: 8px;
    font-size: 13px;
    font-weight: 500;
    cursor: pointer;
    transition: all 0.2s ease;
}

.chatbot-reactivate-btn:hover {
    transform: translateY(-1px);
    box-shadow: 0 4px 12px rgba(34, 197, 94, 0.3);
}

.chatbot-reactivate-btn i {
    font-size: 16px;
}

/* AI Message Badge */
.message.ai-message .message-badge {
    display: inline-flex;
    align-items: center;
    gap: 4px;
    padding: 3px 8px;
    background: linear-gradient(135deg, #8b5cf6 0%, #6366f1 100%);
    color: #ffffff;
    border-radius: 4px;
    font-size: 9px;
    font-weight: 700;
    margin-bottom: 4px;
    box-shadow: 0 1px 3px rgba(99, 102, 241, 0.3);
    text-transform: uppercase;
    letter-spacing: 0.3px;
    width: fit-content;
}

.message.ai-message .message-badge i {
    font-size: 10px;
    color: #ffffff;
}

/* Chatbot Flow Message Badge */
.message.chatbot-message .message-badge.chatbot-badge {
    display: inline-flex;
    align-items: center;
    gap: 4px;
    padding: 3px 8px;
    background: linear-gradient(135deg, var(--green-600) 0%, var(--green-700) 100%);
    color: #ffffff;
    border-radius: 4px;
    font-size: 9px;
    font-weight: 700;
    margin-bottom: 4px;
    box-shadow: 0 1px 3px rgba(22, 163, 74, 0.3);
    text-transform: uppercase;
    letter-spacing: 0.3px;
    width: fit-content;
}

.message.chatbot-message .message-badge.chatbot-badge i {
    font-size: 10px;
    color: #ffffff;
}

/* Sender Agent Badge */
.message.outgoing .message-sender-agent {
    font-size: 10px;
    color: rgba(0, 0, 0, 0.55);
    font-weight: 500;
    margin-bottom: 4px;
    text-align: right;
    letter-spacing: 0.2px;
}

/* =======================================
   Meta Referral (Ad/Post) Message Styles
   ======================================= */

/* Referral message bubble - distinctive left border */
.message.referral-message .message-content {
    border-left: 3px solid var(--blue-500);
    background: linear-gradient(135deg, var(--blue-50) 0%, #f0f7ff 100%);
}

/* Referral banner inside message */
.referral-banner {
    background: linear-gradient(135deg, var(--blue-500) 0%, var(--indigo-600) 100%);
    border-radius: 8px;
    padding: 10px 12px;
    margin-bottom: 8px;
    color: #ffffff;
    cursor: default;
}

.referral-banner-header {
    display: flex;
    align-items: center;
    gap: 6px;
    font-size: 11px;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: 0.5px;
    margin-bottom: 4px;
}

.referral-banner-header i {
    font-size: 14px;
}

.referral-headline {
    font-size: 13px;
    font-weight: 600;
    line-height: 1.4;
    margin-bottom: 6px;
    color: #ffffff;
}

.referral-source-link {
    display: inline-flex;
    align-items: center;
    gap: 4px;
    font-size: 11px;
    color: rgba(255, 255, 255, 0.85);
    text-decoration: none;
    padding: 3px 8px;
    background: rgba(255, 255, 255, 0.15);
    border-radius: 4px;
    transition: background 0.2s;
}

.referral-source-link:hover {
    background: rgba(255, 255, 255, 0.25);
    color: #ffffff;
}

.referral-source-link i {
    font-size: 12px;
}

/* Referral window info banner (72h active) */
.referral-window-banner {
    display: flex;
    align-items: center;
    gap: 8px;
    padding: 8px 16px;
    background: linear-gradient(135deg, var(--blue-50) 0%, var(--indigo-50) 100%);
    border: 1px solid var(--blue-500);
    border-radius: 6px;
    color: var(--blue-600);
    font-size: 13px;
    font-weight: 500;
}

.referral-window-banner i {
    font-size: 18px;
    color: var(--blue-500);
}

/* AI Notification Toast */
.ai-notification {
    position: fixed;
    top: 80px;
    right: 20px;
    padding: 12px 20px;
    background: #fff;
    border-left: 4px solid #6366f1;
    border-radius: 8px;
    box-shadow: 0 4px 20px rgba(0, 0, 0, 0.15);
    display: flex;
    align-items: center;
    gap: 12px;
    z-index: 9999;
    animation: slideInRight 0.3s ease;
}

.ai-notification.transfer {
    border-left-color: #f59e0b;
}

.ai-notification i {
    font-size: 20px;
    color: #6366f1;
}

.ai-notification.transfer i {
    color: #f59e0b;
}

.ai-notification-content {
    display: flex;
    flex-direction: column;
}

.ai-notification-title {
    font-size: 14px;
    font-weight: 600;
    color: #1f2937;
}

.ai-notification-message {
    font-size: 12px;
    color: #6b7280;
}

@keyframes slideInRight {
    from {
        transform: translateX(100%);
        opacity: 0;
    }
    to {
        transform: translateX(0);
        opacity: 1;
    }
}

/* Agent Assign Dropdown - Custom Design */
.agent-assign-dropdown {
    position: relative;
}

.agent-assign-trigger {
    display: flex;
    align-items: center;
    gap: 0;
    padding: 0;
    background: none;
    border: none;
    border-radius: 50%;
    cursor: pointer;
    transition: all 0.2s ease;
}

.agent-assign-trigger:hover {
    opacity: 0.8;
}

.agent-assign-dropdown.open .agent-assign-trigger {
    opacity: 0.8;
}

.agent-assign-avatar {
    width: 36px;
    height: 36px;
    border-radius: 50%;
    background: var(--text-secondary);
    display: flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
}

.agent-assign-avatar i {
    font-size: 20px;
    color: var(--white);
}

.agent-assign-name {
    font-size: 13px;
    font-weight: 500;
    color: var(--primary-color);
    max-width: 120px;
    overflow: hidden;
    text-overflow: ellipsis;
}

.agent-assign-chevron {
    font-size: 14px;
    color: var(--text-secondary);
    transition: transform 0.2s ease;
}

.agent-assign-dropdown.open .agent-assign-chevron {
    transform: rotate(180deg);
}

.agent-assign-menu {
    display: none;
    position: absolute;
    top: calc(100% + 6px);
    right: 0;
    min-width: 200px;
    max-height: 350px;
    overflow-y: auto;
    background: var(--white);
    border: 1px solid var(--border-color);
    border-radius: 12px;
    box-shadow: 0 8px 24px rgba(0, 0, 0, 0.12);
    z-index: 100;
    padding: 4px;
    animation: agentMenuFadeIn 0.15s ease;
}

@keyframes agentMenuFadeIn {
    from { opacity: 0; transform: translateY(-4px); }
    to { opacity: 1; transform: translateY(0); }
}

.agent-assign-dropdown.open .agent-assign-menu {
    display: block;
}

.agent-assign-item {
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 8px 12px;
    border-radius: 8px;
    cursor: pointer;
    transition: background 0.15s ease;
}

.agent-assign-item:hover {
    background: var(--bg-secondary);
}

.agent-assign-item.selected {
    background: var(--bg-secondary);
}

.agent-assign-item-avatar {
    width: 28px;
    height: 28px;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
}

.agent-assign-item .agent-avatar-wrapper {
    position: relative;
    flex-shrink: 0;
}

.agent-assign-item .agent-avatar-wrapper .agent-status-dot {
    position: absolute;
    bottom: -1px;
    right: -1px;
    width: 8px;
    height: 8px;
    border: 1.5px solid var(--bg-primary);
}

.agent-assign-item-avatar i {
    font-size: 14px;
    color: var(--white);
}

.agent-assign-item span {
    font-size: 13px;
    font-weight: 500;
    color: var(--primary-color);
}

.agent-assign-item.selected span {
    font-weight: 600;
}

.agent-assign-item.selected::after {
    content: '\ea5e';
    font-family: 'tabler-icons';
    margin-left: auto;
    font-size: 16px;
    color: var(--whatsapp-green);
}

.chat-header-right .form-select:hover {
    border-color: #bbb;
}

.chat-header-right .form-select:focus {
    outline: none;
    border-color: #667eea;
    box-shadow: 0 0 0 2px rgba(102, 126, 234, 0.15);
}

.chat-header-right .form-select option {
    font-size: 13px;
    padding: 8px 10px;
    color: #333;
}

.chat-header-right .status-select,
.chat-header-right #statusSelect + .select2-container {
    min-width: 110px;
    max-width: 130px;
}

#tagSelect {
    min-width: 100px;
}

#statusSelect {
    min-width: 100px;
}

/* Status Select Colors */
.status-open {
    color: #4caf50;
}

.status-closed {
    color: #f44336;
}

.status-snoozed {
    color: #ff9800;
}

/* Status Select Gradient States */
#statusSelect option[value="open"] {
    color: #4caf50;
}

#statusSelect option[value="closed"] {
    color: #f44336;
}

#statusSelect option[value="snoozed"] {
    color: #ff9800;
}

#statusSelect option[value="agent_stop"] {
    color: #9e9e9e;
}

/* Dynamic status color for select */
#statusSelect.status-open {
    border-color: rgba(76, 175, 80, 0.5);
    color: #4caf50;
}

#statusSelect.status-closed {
    border-color: rgba(244, 67, 54, 0.5);
    color: #f44336;
}

#statusSelect.status-snoozed {
    border-color: rgba(255, 152, 0, 0.5);
    color: #ff9800;
}

#statusSelect.status-agent_stop {
    border-color: rgba(158, 158, 158, 0.5);
    color: #9e9e9e;
}

.status-btn {
    display: flex;
    align-items: center;
    gap: 8px;
    padding: 8px 12px;
    border: 1px solid var(--border-color);
    border-radius: 6px;
    background: var(--white);
    font-size: 13px;
    cursor: pointer;
}

.status-btn i {
    font-size: 16px;
}

/* Chat Messages */
.chat-messages {
    flex: 1;
    overflow-y: auto;
    padding: 24px;
    padding-bottom: 24px;
    display: flex;
    flex-direction: column;
    gap: 16px;
    background: #fafafa;
}

/* Messages Loading Indicator */
.messages-loading {
    display: flex;
    justify-content: center;
    align-items: center;
    padding: 16px;
    margin-bottom: 8px;
}

.messages-loading .loading-spinner {
    width: 24px;
    height: 24px;
    border: 2px solid var(--border-color);
    border-top-color: var(--primary-color);
    border-radius: 50%;
    animation: messages-spin 0.8s linear infinite;
}

@keyframes messages-spin {
    to {
        transform: rotate(360deg);
    }
}

/* Chat Empty State */
.chat-empty-state {
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    height: 100%;
    text-align: center;
    padding: 40px 20px;
}

.chat-empty-state h3 {
    margin: 0;
    font-size: 20px;
}

.chat-empty-state p {
    margin: 8px 0 0 0;
}

/* Typing Indicator */
.typing-indicator-wrapper {
    display: flex;
    align-items: center;
    gap: 8px;
    padding: 4px 0;
}

.typing-indicator-wrapper.outbound {
    align-self: flex-end;
    margin-left: auto;
    flex-direction: row-reverse;
}

.typing-indicator-bubble {
    display: flex;
    gap: 4px;
    padding: 10px 14px;
    background: var(--bg-secondary, #e9ecef);
    border-radius: 18px;
}

.typing-indicator-wrapper.outbound .typing-indicator-bubble {
    background: #d6e8d0;
}

.typing-indicator-bubble .typing-dot {
    width: 7px;
    height: 7px;
    border-radius: 50%;
    background: var(--text-secondary, #718096);
    animation: typing-bounce 1.4s infinite;
}

.typing-indicator-bubble .typing-dot:nth-child(2) {
    animation-delay: 0.2s;
}

.typing-indicator-bubble .typing-dot:nth-child(3) {
    animation-delay: 0.4s;
}

@keyframes typing-bounce {
    0%, 60%, 100% {
        opacity: 0.3;
        transform: translateY(0);
    }
    30% {
        opacity: 1;
        transform: translateY(-3px);
    }
}

.typing-indicator-label {
    font-size: 12px;
    color: var(--text-secondary, #718096);
    white-space: nowrap;
}

/* Chat List Empty State */
.chat-list-empty-state {
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    height: 100%;
    text-align: center;
    padding: 48px 24px;
}

.chat-list-empty-state h3 {
    margin: 0;
    font-size: 20px;
}

.chat-list-empty-state p {
    margin: 8px 0 0 0;
}

.chat-messages-content {
    display: flex;
    flex-direction: column;
    gap: 16px;
}

/* Date Separator */
.date-separator {
    display: flex;
    align-items: center;
    justify-content: center;
    margin: 24px 0 16px 0;
    position: relative;
}

.date-separator span {
    background: var(--white);
    padding: 6px 16px;
    font-size: 12px;
    font-weight: 500;
    color: var(--text-secondary);
    border-radius: 12px;
    border: 1px solid var(--border-color);
    z-index: 1;
}

.message {
    display: flex;
    max-width: 70%;
    width: fit-content;
}

.message.incoming {
    align-self: flex-start;
    margin-right: auto;
}

.message.outgoing {
    align-self: flex-end;
    margin-left: auto;
}

.message-content {
    padding: 12px 16px;
    border-radius: 12px;
    position: relative;
    display: flex;
    flex-direction: column;
    gap: 4px;
}

.message-footer {
    display: flex;
    align-items: center;
    justify-content: flex-end;
    gap: 4px;
    margin-top: 2px;
}

.message.incoming .message-content {
    background: var(--white);
    border: 1px solid var(--border-color);
    border-bottom-left-radius: 4px;
}

.message.outgoing .message-content {
    background: #d6e8d0;
    color: var(--primary-color);
    border-bottom-right-radius: 4px;
}

.message-content p {
    margin: 0;
    font-size: 15px;
    line-height: 1.4;
}

/* Read More - Collapsible long messages */
.message-text-collapsible {
    position: relative;
}

.message-text-collapsible.collapsed .message-text-full {
    display: none;
}

.message-text-collapsible.collapsed .message-text-truncated {
    display: block;
}

.message-text-collapsible:not(.collapsed) .message-text-full {
    display: block;
    animation: expandMessage 0.3s ease-out;
}

.message-text-collapsible:not(.collapsed) .message-text-truncated {
    display: none;
}

@keyframes expandMessage {
    from {
        opacity: 0;
        max-height: 0;
    }
    to {
        opacity: 1;
        max-height: 2000px;
    }
}

.read-more-btn {
    display: inline-flex;
    align-items: center;
    gap: 4px;
    background: none;
    border: none;
    padding: 4px 0;
    margin-top: 2px;
    font-size: 13px;
    font-weight: 600;
    color: #1a73e8;
    cursor: pointer;
    transition: color 0.2s, opacity 0.2s;
}

.read-more-btn:hover {
    color: #1557b0;
    opacity: 0.9;
}

.read-more-btn i {
    font-size: 14px;
    transition: transform 0.3s ease;
}

.message-text-collapsible:not(.collapsed) .read-more-btn i {
    transform: rotate(180deg);
}

.message.outgoing .read-more-btn {
    color: #0d47a1;
}

.message.outgoing .read-more-btn:hover {
    color: #1565c0;
}

.message-time {
    font-size: 11px;
    opacity: 0.7;
    white-space: nowrap;
}

.message-status {
    display: flex;
    align-items: center;
}

.message-status i {
    font-size: 16px;
    color: #4fc3f7;
}

/* Message Reactions */
.message-reaction {
    position: absolute;
    bottom: -12px;
    right: 8px;
    background: var(--white);
    border: 1px solid var(--border-color);
    border-radius: 12px;
    padding: 2px 6px;
    font-size: 14px;
    box-shadow: 0 2px 4px rgba(0,0,0,0.1);
}

.message.outgoing .message-reaction {
    left: 8px;
    right: auto;
}

/* Location Message */
.location-message {
    padding: 8px !important;
    flex-direction: column !important;
    align-items: flex-start !important;
}

.location-link {
    text-decoration: none;
    color: inherit;
    display: block;
    width: 100%;
}

.location-preview {
    display: flex;
    gap: 10px;
    align-items: center;
}

.location-map-placeholder {
    width: 36px;
    height: 36px;
    background: rgba(0, 0, 0, 0.06);
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
}

.location-map-placeholder i {
    font-size: 18px;
    color: var(--text-secondary);
}

.message.outgoing .location-map-placeholder {
    background: rgba(0, 0, 0, 0.08);
}

.message.outgoing .location-map-placeholder i {
    color: #1a6c3a;
}

.location-info {
    display: flex;
    flex-direction: column;
    gap: 1px;
}

.location-title {
    font-weight: 500;
    font-size: 13px;
    color: var(--text-primary);
}

.location-coords {
    font-size: 11px;
    color: var(--text-secondary);
}

.message.outgoing .location-title {
    color: #1a3c2a;
}

.message.outgoing .location-coords {
    color: #2d6b47;
}

.message.outgoing .location-coords {
    opacity: 0.8;
}

/* Contact Message */
.contact-message {
    padding: 8px !important;
    flex-direction: column !important;
    align-items: flex-start !important;
}

.contact-card {
    display: flex;
    gap: 12px;
    align-items: center;
    width: 100%;
}

.contact-avatar {
    width: 48px;
    height: 48px;
    background: rgba(255,255,255,0.2);
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
}

.message.incoming .contact-avatar {
    background: var(--secondary-color);
}

.contact-avatar i {
    font-size: 24px;
}

.message.incoming .contact-avatar i {
    color: var(--text-secondary);
}

.message.outgoing .contact-avatar i {
    color: var(--primary-color);
}

.contact-info {
    display: flex;
    flex-direction: column;
    gap: 2px;
}

.contact-name {
    font-weight: 600;
    font-size: 14px;
}

.contact-phone {
    font-size: 13px;
    opacity: 0.8;
}

/* Document Message */
.document-message {
    padding: 8px !important;
}

/* Template Media Message */
.template-media-message {
    padding: 8px !important;
}

.template-media-message .image-container {
    margin-bottom: 6px;
    border-radius: 8px;
    overflow: hidden;
}

.template-media-message .message-image {
    width: 100%;
    max-width: 300px;
    border-radius: 8px;
    cursor: pointer;
}

.template-media-message .video-container {
    margin-bottom: 6px;
    border-radius: 8px;
    overflow: hidden;
}

.template-media-message .document-card {
    margin-bottom: 6px;
}

.template-media-message > p {
    padding: 4px 6px 0;
}

/* Template Buttons */
.template-buttons {
    display: flex;
    flex-direction: column;
    gap: 4px;
    margin-top: 6px;
    border-top: 1px solid rgba(255, 255, 255, 0.15);
    padding-top: 8px;
}

.message.incoming .template-buttons {
    border-top-color: var(--border-color);
}

.template-btn {
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 6px;
    padding: 8px 12px;
    border-radius: 8px;
    font-size: 13px;
    font-weight: 500;
    text-decoration: none;
    cursor: default;
    transition: all 0.2s ease;
    text-align: center;
    color: #4aa3df;
    background: rgba(74, 163, 223, 0.08);
}

.template-btn i {
    font-size: 15px;
    flex-shrink: 0;
}

.template-btn-url,
.template-btn-phone {
    cursor: pointer;
}

.template-btn-url:hover,
.template-btn-phone:hover {
    background: rgba(74, 163, 223, 0.18);
}

.message.incoming .template-btn {
    color: var(--primary-color);
    background: rgba(0, 0, 0, 0.05);
}

.message.incoming .template-btn-url:hover,
.message.incoming .template-btn-phone:hover {
    background: rgba(0, 0, 0, 0.1);
}

/* Carousel Message - Minimalist */
.carousel-message {
    padding: 10px !important;
    max-width: 320px;
}

.carousel-msg-cards {
    display: flex;
    gap: 6px;
    overflow-x: auto;
    scroll-snap-type: x mandatory;
    -webkit-overflow-scrolling: touch;
    padding: 4px 0;
    scrollbar-width: none;
}

.carousel-msg-cards::-webkit-scrollbar {
    display: none;
}

.carousel-msg-card {
    flex: 0 0 130px;
    scroll-snap-align: start;
    border-radius: 8px;
    overflow: hidden;
    background: rgba(0, 0, 0, 0.04);
    border: 1px solid rgba(0, 0, 0, 0.06);
}

.message.outgoing .carousel-msg-card {
    background: rgba(255, 255, 255, 0.18);
    border-color: rgba(255, 255, 255, 0.12);
}

.carousel-card-media {
    width: 100%;
    height: 90px;
    overflow: hidden;
}

.carousel-card-img {
    width: 100%;
    height: 100%;
    object-fit: cover;
    display: block;
}

.carousel-card-info {
    padding: 6px 8px;
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 4px;
    min-height: 28px;
}

.carousel-card-text {
    font-size: 11px;
    font-weight: 500;
    color: var(--primary-color);
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
    flex: 1;
    line-height: 1.3;
}

.message.outgoing .carousel-card-text {
    color: #1a3a1a;
}

.carousel-card-link {
    flex-shrink: 0;
    color: #4aa3df;
    font-size: 13px;
    display: flex;
}

.document-card {
    display: flex;
    gap: 12px;
    align-items: center;
    padding: 12px;
    background: rgba(255, 255, 255, 0.1);
    border-radius: 10px;
    text-decoration: none;
    color: inherit;
    transition: all 0.2s ease;
    min-width: 220px;
}

.message.incoming .document-card {
    background: var(--secondary-color);
}

.document-card:hover {
    background: rgba(255, 255, 255, 0.2);
    transform: translateY(-1px);
}

.message.incoming .document-card:hover {
    background: #e9ecef;
}

.document-icon {
    width: 48px;
    height: 48px;
    border-radius: 10px;
    display: flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
}

.document-icon i {
    font-size: 24px;
}

.document-info {
    display: flex;
    flex-direction: column;
    gap: 4px;
    flex: 1;
    min-width: 0;
}

.document-name {
    font-weight: 500;
    font-size: 14px;
    line-height: 1.3;
    word-break: break-word;
}

.message.outgoing .document-name {
    color: var(--primary-color);
}

.message.incoming .document-name {
    color: var(--primary-color);
}

.document-meta {
    display: flex;
    align-items: center;
    gap: 8px;
    font-size: 12px;
}

.message.outgoing .document-meta {
    color: rgba(0, 0, 0, 0.5);
}

.message.incoming .document-meta {
    color: var(--text-secondary);
}

.document-ext {
    padding: 2px 6px;
    background: rgba(0, 0, 0, 0.1);
    border-radius: 4px;
    font-weight: 600;
    font-size: 10px;
}

.message.outgoing .document-ext {
    background: rgba(0, 0, 0, 0.1);
}

.document-meta i {
    font-size: 14px;
}

/* Image Message */
.image-message {
    padding: 6px !important;
    flex-direction: column !important;
    align-items: flex-start !important;
    max-width: min(350px, 70vw);
}

.image-container {
    width: 100%;
    max-width: 100%;
    max-height: 300px;
    border-radius: 8px;
    overflow: hidden;
}

.message-image {
    width: 100%;
    max-width: 100%;
    height: auto;
    display: block;
    cursor: pointer;
    transition: transform 0.2s ease;
    object-fit: cover;
    max-height: 300px;
}

.message-image:hover {
    transform: scale(1.02);
}

.image-caption {
    margin: 8px 4px 4px 4px !important;
    font-size: 14px;
}

/* Video Message */
.video-message {
    padding: 6px !important;
    flex-direction: column !important;
    align-items: flex-start !important;
    max-width: 300px;
}

.video-container {
    width: 100%;
    border-radius: 8px;
    overflow: hidden;
}

.video-thumbnail {
    position: relative;
    width: 100%;
    cursor: pointer;
}

.video-preview {
    width: 100%;
    height: auto;
    display: block;
    object-fit: cover;
    min-height: 150px;
    max-height: 200px;
    background: #000;
}

.video-preview-img {
    width: 100%;
    height: auto;
    display: block;
    object-fit: cover;
    min-height: 150px;
    max-height: 200px;
}

.message-video-thumb {
    width: 100%;
    height: auto;
    display: block;
}

.video-play-btn {
    position: absolute;
    top: 50%;
    left: 50%;
    transform: translate(-50%, -50%);
    width: 50px;
    height: 50px;
    background: rgba(0,0,0,0.6);
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: background 0.2s ease;
}

.video-play-btn:hover {
    background: rgba(0,0,0,0.8);
}

.video-play-btn i {
    font-size: 24px;
    color: white;
    margin-left: 3px;
}

.video-duration {
    position: absolute;
    bottom: 8px;
    right: 8px;
    background: rgba(0,0,0,0.7);
    color: white;
    padding: 2px 6px;
    border-radius: 4px;
    font-size: 12px;
}

/* Sticker Message */

/* Instagram Post/Reel Message */
.ig-media-message {
    padding: 6px !important;
    flex-direction: column !important;
    align-items: flex-start !important;
    max-width: 300px;
}

.ig-media-header {
    display: flex;
    align-items: center;
    gap: 6px;
    padding: 4px 6px 6px 6px;
    font-size: 12px;
    font-weight: 600;
    color: var(--text-secondary);
}

.ig-media-header i {
    font-size: 16px;
    color: #E1306C;
}

.ig-media-container {
    width: 100%;
    border-radius: 8px;
    overflow: hidden;
}

.ig-media-image {
    width: 100%;
    height: auto;
    display: block;
    object-fit: cover;
    min-height: 150px;
    max-height: 300px;
    cursor: pointer;
}

.ig-media-caption {
    padding: 8px 8px 4px 8px;
    font-size: 13px;
    line-height: 1.4;
    color: var(--text-primary);
    word-break: break-word;
    white-space: pre-wrap;
}

.message.outgoing .ig-media-header {
    color: rgba(255, 255, 255, 0.7);
}

.message.outgoing .ig-media-header i {
    color: rgba(255, 255, 255, 0.85);
}

.message.outgoing .ig-media-caption {
    color: var(--chat-outgoing-text);
}

.sticker-message {
    padding: 8px !important;
    background: transparent !important;
    border: none !important;
    flex-direction: column !important;
    align-items: center !important;
}

.message.incoming .sticker-message {
    background: transparent !important;
    border: none !important;
}

.sticker-container {
    width: 120px;
    height: 120px;
    max-width: 120px;
    max-height: 120px;
    display: flex;
    align-items: center;
    justify-content: center;
}

.sticker-image {
    width: 100%;
    height: 100%;
    max-width: 120px;
    max-height: 120px;
    object-fit: contain;
}

.sticker-emoji {
    font-size: 80px;
    line-height: 1;
}

.sticker-message .message-time {
    color: var(--text-secondary);
}

/* Voice Message Player */
.voice-message-content {
    min-width: 240px;
    max-width: 340px;
}

.voice-message-player {
    display: flex;
    align-items: flex-start;
    gap: 10px;
    padding: 4px 0;
}

.voice-play-btn {
    width: 40px;
    height: 40px;
    min-width: 40px;
    border: none;
    border-radius: 50%;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: all 0.2s ease;
    margin-top: -2px;
}

.message.incoming .voice-play-btn {
    background: var(--primary-color);
    color: var(--white);
}

.message.outgoing .voice-play-btn {
    background: rgba(0, 0, 0, 0.15);
    color: var(--primary-color);
}

.voice-play-btn:hover {
    transform: scale(1.08);
}

.voice-play-btn:active {
    transform: scale(0.95);
}

.voice-play-btn i {
    font-size: 18px;
    margin-left: 1px;
}

.voice-play-btn .ti-player-pause-filled {
    margin-left: 0;
}

.voice-waveform-wrapper {
    flex: 1;
    display: flex;
    flex-direction: column;
    gap: 4px;
    min-width: 0;
}

.voice-waveform {
    display: flex;
    align-items: center;
    gap: 2px;
    height: 28px;
    position: relative;
    cursor: pointer;
}

.waveform-bar {
    width: 2.5px;
    min-width: 2.5px;
    border-radius: 3px;
    transition: opacity 0.15s ease;
}

.message.incoming .waveform-bar {
    background: var(--text-secondary);
    opacity: 0.4;
}

.message.incoming .waveform-bar.played {
    background: var(--primary-color);
    opacity: 0.9;
}

.message.outgoing .waveform-bar {
    background: rgba(0, 0, 0, 0.25);
}

.message.outgoing .waveform-bar.played {
    background: rgba(0, 0, 0, 0.7);
}

/* Waveform bar heights - varied for natural look */
.waveform-bar:nth-child(1)  { height: 6px; }
.waveform-bar:nth-child(2)  { height: 10px; }
.waveform-bar:nth-child(3)  { height: 14px; }
.waveform-bar:nth-child(4)  { height: 8px; }
.waveform-bar:nth-child(5)  { height: 18px; }
.waveform-bar:nth-child(6)  { height: 22px; }
.waveform-bar:nth-child(7)  { height: 12px; }
.waveform-bar:nth-child(8)  { height: 26px; }
.waveform-bar:nth-child(9)  { height: 20px; }
.waveform-bar:nth-child(10) { height: 14px; }
.waveform-bar:nth-child(11) { height: 24px; }
.waveform-bar:nth-child(12) { height: 16px; }
.waveform-bar:nth-child(13) { height: 10px; }
.waveform-bar:nth-child(14) { height: 20px; }
.waveform-bar:nth-child(15) { height: 28px; }
.waveform-bar:nth-child(16) { height: 18px; }
.waveform-bar:nth-child(17) { height: 12px; }
.waveform-bar:nth-child(18) { height: 22px; }
.waveform-bar:nth-child(19) { height: 16px; }
.waveform-bar:nth-child(20) { height: 8px; }
.waveform-bar:nth-child(21) { height: 14px; }
.waveform-bar:nth-child(22) { height: 20px; }
.waveform-bar:nth-child(23) { height: 10px; }
.waveform-bar:nth-child(24) { height: 18px; }
.waveform-bar:nth-child(25) { height: 6px; }

.voice-meta {
    display: flex;
    align-items: center;
    justify-content: space-between;
}

.voice-duration {
    font-size: 11px;
    opacity: 0.7;
    font-variant-numeric: tabular-nums;
    letter-spacing: 0.3px;
}

.voice-mic-icon {
    display: flex;
    align-items: center;
    opacity: 0.5;
    font-size: 14px;
}

.message.incoming .voice-mic-icon {
    color: var(--primary-color);
}

.message.outgoing .voice-mic-icon {
    color: rgba(0, 0, 0, 0.5);
}

.voice-download-btn {
    width: 28px;
    height: 28px;
    min-width: 28px;
    border: none;
    border-radius: 50%;
    background: transparent;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    opacity: 0.5;
    transition: all 0.2s ease;
    padding: 0;
    align-self: center;
}

.voice-download-btn:hover {
    opacity: 1;
    background: rgba(0, 0, 0, 0.08);
}

.voice-download-btn i {
    font-size: 16px;
}

.message.incoming .voice-download-btn {
    color: var(--text-primary);
}

.message.outgoing .voice-download-btn {
    color: rgba(0, 0, 0, 0.6);
}

.voice-audio {
    display: none;
}

/* Chat Input */
.chat-input-container {
    grid-column: 1;
    grid-row: 2;
    position: relative;
    padding: 0;
    border-top: 1px solid var(--border-color);
    background: var(--white);
    z-index: 100;
}

/* Message / Note Tabs */
.chat-input-tabs {
    display: flex;
    align-items: center;
    gap: 0;
    padding: 0 24px;
    border-bottom: 1px solid var(--border-color);
}

.chat-input-tab {
    display: flex;
    align-items: center;
    gap: 6px;
    padding: 10px 16px;
    border: none;
    background: none;
    color: var(--text-secondary);
    font-size: 13px;
    font-weight: 500;
    cursor: pointer;
    border-bottom: 2px solid transparent;
    margin-bottom: -1px;
    transition: all 0.2s ease;
}

.chat-input-tab:hover {
    color: var(--primary-color);
}

.chat-input-tab.active {
    color: var(--primary-color);
    border-bottom-color: var(--primary-color);
}

.chat-input-tab i {
    font-size: 16px;
}

/* Note mode styling */
.chat-input-container.note-mode {
    background: #fffde7;
}

.chat-input-container.note-mode .chat-input-tabs {
    border-bottom-color: #f0e68c;
}

.chat-input-container.note-mode .chat-input-wrapper {
    background: #fff9c4;
    border-color: #f0e68c;
}

.chat-input-container.note-mode .chat-input-toolbar {
    border-top-color: #f0e68c;
    justify-content: flex-end;
}

.chat-input-container.note-mode .send-btn {
    background: #fbc02d;
    border-color: #fbc02d;
    color: var(--white);
}

.chat-input-container.note-mode .send-btn:hover {
    background: #f9a825;
    border-color: #f9a825;
    color: var(--white);
}

.chat-input-container.note-mode .send-btn:hover i {
    color: var(--white);
}

/* Media Preview Container */
.media-preview-container {
    position: absolute;
    bottom: 100%;
    left: 0;
    right: 0;
    background: linear-gradient(135deg, #ffffff 0%, #f8f9fa 100%);
    border-top: 1px solid rgba(0, 0, 0, 0.08);
    padding: 20px;
    max-height: 400px;
    box-shadow: 0 -4px 16px rgba(0, 0, 0, 0.08);
    animation: slideUpPreview 0.3s ease;
}

@keyframes slideUpPreview {
    from {
        opacity: 0;
        transform: translateY(20px);
    }
    to {
        opacity: 1;
        transform: translateY(0);
    }
}

.media-preview-content {
    position: relative;
    display: flex;
    flex-direction: column;
    gap: 16px;
    max-width: 100%;
}

.media-preview-close {
    position: absolute;
    top: -10px;
    right: -10px;
    width: 32px;
    height: 32px;
    border: none;
    border-radius: 50%;
    background: linear-gradient(135deg, #f44336 0%, #e91e63 100%);
    color: white;
    display: flex;
    align-items: center;
    justify-content: center;
    cursor: pointer;
    transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1);
    box-shadow: 0 4px 12px rgba(244, 67, 54, 0.3);
    z-index: 10;
}

.media-preview-close:hover {
    transform: scale(1.1) rotate(90deg);
    box-shadow: 0 6px 16px rgba(244, 67, 54, 0.4);
}

.media-preview-close i {
    font-size: 18px;
}

.media-preview-image {
    display: flex;
    align-items: center;
    justify-content: center;
    max-height: 300px;
    overflow: hidden;
    border-radius: 12px;
    background: #000;
    box-shadow: 0 4px 16px rgba(0, 0, 0, 0.12);
}

.media-preview-image img {
    max-width: 100%;
    max-height: 300px;
    object-fit: contain;
}

.media-preview-image video {
    max-width: 100%;
    max-height: 300px;
    object-fit: contain;
}

.file-preview {
    display: flex;
    align-items: center;
    gap: 16px;
    padding: 16px;
    background: #1a1a1a;
    border-radius: 8px;
    color: white;
    width: 100%;
}

.file-preview i {
    font-size: 40px;
    opacity: 0.8;
}

.audio-preview {
    flex-direction: row;
    align-items: center;
    gap: 12px;
    padding: 12px 16px;
    background: #1a1a1a;
    border-radius: 8px;
    width: 100%;
}

.audio-preview-player {
    display: flex;
    align-items: center;
    gap: 12px;
    width: 100%;
}

.audio-preview-play {
    width: 36px;
    height: 36px;
    border-radius: 50%;
    background: rgba(255, 255, 255, 0.1);
    border: none;
    display: flex;
    align-items: center;
    justify-content: center;
    cursor: pointer;
    transition: all 0.2s ease;
    flex-shrink: 0;
}

.audio-preview-play:hover {
    background: rgba(255, 255, 255, 0.15);
}

.audio-preview-play i {
    font-size: 18px;
    color: white;
}

.audio-preview-waveform {
    display: flex;
    align-items: center;
    gap: 2px;
    flex: 1;
    height: 24px;
}

.audio-preview-waveform .waveform-bar {
    flex: 1;
    background: rgba(255, 255, 255, 0.3);
    border-radius: 1px;
    min-width: 1.5px;
    max-width: 2px;
    animation: waveAnimation 1.2s ease-in-out infinite;
}

.audio-preview-waveform .waveform-bar:nth-child(1) { height: 20%; animation-delay: 0s; }
.audio-preview-waveform .waveform-bar:nth-child(2) { height: 40%; animation-delay: 0.05s; }
.audio-preview-waveform .waveform-bar:nth-child(3) { height: 60%; animation-delay: 0.1s; }
.audio-preview-waveform .waveform-bar:nth-child(4) { height: 80%; animation-delay: 0.15s; }
.audio-preview-waveform .waveform-bar:nth-child(5) { height: 50%; animation-delay: 0.2s; }
.audio-preview-waveform .waveform-bar:nth-child(6) { height: 70%; animation-delay: 0.25s; }
.audio-preview-waveform .waveform-bar:nth-child(7) { height: 40%; animation-delay: 0.3s; }
.audio-preview-waveform .waveform-bar:nth-child(8) { height: 60%; animation-delay: 0.35s; }
.audio-preview-waveform .waveform-bar:nth-child(9) { height: 30%; animation-delay: 0.4s; }
.audio-preview-waveform .waveform-bar:nth-child(10) { height: 50%; animation-delay: 0.45s; }
.audio-preview-waveform .waveform-bar:nth-child(11) { height: 35%; animation-delay: 0.5s; }
.audio-preview-waveform .waveform-bar:nth-child(12) { height: 45%; animation-delay: 0.55s; }
.audio-preview-waveform .waveform-bar:nth-child(13) { height: 55%; animation-delay: 0.6s; }
.audio-preview-waveform .waveform-bar:nth-child(14) { height: 75%; animation-delay: 0.65s; }
.audio-preview-waveform .waveform-bar:nth-child(15) { height: 65%; animation-delay: 0.7s; }
.audio-preview-waveform .waveform-bar:nth-child(16) { height: 45%; animation-delay: 0.75s; }
.audio-preview-waveform .waveform-bar:nth-child(17) { height: 35%; animation-delay: 0.8s; }
.audio-preview-waveform .waveform-bar:nth-child(18) { height: 55%; animation-delay: 0.85s; }
.audio-preview-waveform .waveform-bar:nth-child(19) { height: 70%; animation-delay: 0.9s; }
.audio-preview-waveform .waveform-bar:nth-child(20) { height: 50%; animation-delay: 0.95s; }
.audio-preview-waveform .waveform-bar:nth-child(21) { height: 40%; animation-delay: 1s; }
.audio-preview-waveform .waveform-bar:nth-child(22) { height: 60%; animation-delay: 1.05s; }
.audio-preview-waveform .waveform-bar:nth-child(23) { height: 30%; animation-delay: 1.1s; }
.audio-preview-waveform .waveform-bar:nth-child(24) { height: 50%; animation-delay: 1.15s; }

@keyframes waveAnimation {
    0%, 100% { transform: scaleY(1); }
    50% { transform: scaleY(1.5); }
}

.audio-preview-duration {
    font-size: 13px;
    font-weight: 500;
    color: rgba(255, 255, 255, 0.7);
    flex-shrink: 0;
    min-width: 40px;
    text-align: right;
}

.audio-preview .file-info {
    display: none;
}

#audioPreviewElement {
    display: none;
}

.file-info {
    flex: 1;
}

.file-name {
    font-size: 14px;
    font-weight: 500;
    margin-bottom: 4px;
    word-break: break-all;
}

.file-size {
    font-size: 12px;
    opacity: 0.6;
}

.media-caption-input {
    width: 100%;
    padding: 12px 16px;
    border: 1px solid rgba(0, 0, 0, 0.1);
    border-radius: 8px;
    font-size: 14px;
    background: white;
    transition: all 0.3s ease;
}

.media-caption-input:focus {
    outline: none;
    border-color: #667eea;
    box-shadow: 0 0 0 3px rgba(102, 126, 234, 0.1);
}

.chat-input-wrapper {
    display: flex;
    flex-direction: column;
    gap: 0;
    padding: 0;
    border: 1px solid var(--border-color);
    border-radius: 10px;
    background: var(--white);
    margin: 12px 20px;
}

.chat-input-textarea-wrap {
    padding: 12px 14px 8px;
}

.attach-wrapper {
    position: relative;
    display: flex;
    align-items: center;
}

#attachMenuBtn {
    display: flex;
    align-items: center;
    justify-content: center;
    width: 32px;
    height: 32px;
    border-radius: 6px;
    background: none;
    border: none;
    color: var(--text-secondary);
    cursor: pointer;
    transition: all 0.2s ease;
    flex-shrink: 0;
}

#attachMenuBtn:hover {
    background: var(--bg-secondary);
    color: var(--text-primary);
}

#attachMenuBtn.active {
    transform: rotate(45deg);
    background: var(--primary-color);
    color: var(--white);
}

.chat-input-inner {
    display: none;
}

/* Chat Input Toolbar */
.chat-input-toolbar {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 6px 10px;
    border-top: 1px solid var(--border-color);
}

.chat-input-toolbar-left {
    display: flex;
    align-items: center;
    gap: 2px;
}

.chat-input-toolbar-right {
    display: flex;
    align-items: center;
}

.toolbar-divider {
    width: 1px;
    height: 20px;
    background: var(--border-color);
    margin: 0 6px;
}

.input-actions {
    display: none;
    position: absolute;
    bottom: 100%;
    left: 0;
    margin-bottom: 8px;
    background: var(--white);
    border-radius: 16px;
    padding: 8px;
    box-shadow: 0 4px 16px rgba(0, 0, 0, 0.12);
    flex-direction: column;
    gap: 4px;
    z-index: 100;
    opacity: 0;
    visibility: hidden;
    transform: translateY(8px) scale(0.95);
    transform-origin: bottom left;
    transition: all 0.2s cubic-bezier(0.4, 0, 0.2, 1);
}

.input-actions.active {
    display: flex;
    opacity: 1;
    visibility: visible;
    transform: translateY(0) scale(1);
}

.input-actions .action-btn {
    width: 40px;
    height: 40px;
    border-radius: 50%;
    background: var(--bg-secondary);
}

.input-actions .action-btn:hover {
    background: var(--border-color);
}

.action-btn {
    width: 32px;
    height: 32px;
    border: none;
    background: none;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    color: var(--text-secondary);
    transition: color 0.2s ease;
    flex-shrink: 0;
    margin-bottom: 0;
    border-radius: 6px;
}

.action-btn:hover {
    color: var(--primary-color);
    background: var(--bg-secondary);
}

.action-btn i {
    font-size: 18px;
}

.chat-input {
    width: 100%;
    border: none;
    outline: none;
    font-size: 14px;
    padding: 0;
    resize: none;
    overflow-y: auto;
    max-height: 120px;
    min-height: 24px;
    line-height: 1.5;
    background: transparent;
    color: var(--primary-color);
    font-family: inherit;
}

.chat-input::placeholder {
    color: var(--text-secondary);
}

.send-btn {
    display: flex;
    align-items: center;
    gap: 4px;
    padding: 6px 14px;
    border: 1px solid var(--border-color);
    border-radius: 6px;
    background: var(--white);
    color: var(--text-secondary);
    font-size: 13px;
    font-weight: 500;
    cursor: pointer;
    transition: all 0.2s ease;
    flex-shrink: 0;
    white-space: nowrap;
}

.send-btn:hover {
    background: var(--primary-color);
    border-color: var(--primary-color);
    color: var(--white);
}

.send-btn:hover i {
    color: var(--white);
}

.send-btn i {
    font-size: 14px;
    margin: 0;
}

.spam-btn-minimal {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 4px;
    padding: 4px 10px;
    border-radius: 5px;
    background: var(--red-500);
    border: 1px solid var(--red-600);
    color: var(--white);
    font-size: 11px;
    font-weight: 500;
    cursor: pointer;
    transition: all 0.2s ease;
    outline: none;
    box-shadow: 0 1px 3px var(--shadow-light);
}

.spam-btn-minimal.is-spam {
    background: var(--gray-100);
    border-color: var(--gray-300);
    color: var(--text-secondary);
}

.spam-btn-minimal:hover,
.spam-btn-minimal:focus {
    background: var(--red-600);
    border-color: var(--red-700);
    color: var(--white);
    transform: translateY(-1px);
    box-shadow: 0 4px 8px var(--shadow-dark);
}

.spam-btn-minimal.is-spam:hover,
.spam-btn-minimal.is-spam:focus {
    background: var(--gray-200);
    border-color: var(--gray-400);
    color: var(--primary-color);
}

.spam-btn-minimal:active {
    transform: translateY(0);
}

.spam-btn-minimal i {
    font-size: 13px;
    transition: color 0.2s;
}

[data-theme="dark"] .spam-btn-minimal {
    color: #fff;
}

[data-theme="dark"] .spam-btn-minimal:hover,
[data-theme="dark"] .spam-btn-minimal:focus {
    color: #fff;
}

.quick-reply-popup {
    display: none;
    flex-direction: column;
    overflow: hidden;
    z-index: 100;
    margin-bottom: 8px;
}

.quick-reply-popup.active {
    display: flex;
}

.quick-reply-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 12px 16px;
    border-bottom: 1px solid var(--border-color);
    background: var(--secondary-color);
}

.quick-reply-header span {
    font-size: 14px;
    font-weight: 600;
    color: var(--black);
}

.quick-reply-manage-btn {
    width: 32px;
    height: 32px;
    display: flex;
    align-items: center;
    justify-content: center;
    border: none;
    background: transparent;
    color: var(--text-secondary);
    border-radius: 6px;
    cursor: pointer;
    transition: all 0.2s ease;
}

.quick-reply-manage-btn:hover {
    background: var(--border-color);
    color: var(--black);
}

.quick-reply-search {
    display: flex;
    align-items: center;
    gap: 8px;
    padding: 8px 12px;
    border-bottom: 1px solid var(--border-color);
}

.quick-reply-search i {
    font-size: 16px;
    color: var(--text-secondary);
}

.quick-reply-search input {
    flex: 1;
    border: none;
    outline: none;
    font-size: 13px;
    background: transparent;
}

.quick-reply-list {
    flex: 1;
    overflow-y: auto;
    max-height: 280px;
}

.quick-reply-item {
    padding: 12px 16px;
    cursor: pointer;
    border-bottom: 1px solid var(--border-color);
    transition: background 0.2s ease;
}

.quick-reply-item:last-child {
    border-bottom: none;
}

.quick-reply-item:hover {
    background: var(--secondary-color);
}

.quick-reply-item .quick-reply-text {
    font-size: 13px;
    color: var(--black);
    line-height: 1.5;
    display: -webkit-box;
    -webkit-line-clamp: 2;
    -webkit-box-orient: vertical;
    overflow: hidden;
}

.quick-reply-empty {
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    padding: 32px 16px;
    color: var(--text-secondary);
    text-align: center;
}

.quick-reply-empty i {
    font-size: 32px;
    margin-bottom: 8px;
    opacity: 0.5;
}

.quick-reply-empty span {
    font-size: 13px;
}

/* ==========================================
   Quick Reply Modal Styles
   ========================================== */
.quick-reply-modal {
    position: fixed;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    z-index: 1100;
    display: none;
    align-items: center;
    justify-content: center;
}

.quick-reply-modal.active {
    display: flex;
}

.quick-reply-modal-overlay {
    position: absolute;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    background: rgba(0, 0, 0, 0.5);
}

.quick-reply-modal-content {
    position: relative;
    width: 100%;
    max-width: 500px;
    max-height: 80vh;
    background: var(--white);
    border-radius: 16px;
    box-shadow: 0 16px 48px rgba(0, 0, 0, 0.2);
    display: flex;
    flex-direction: column;
    overflow: hidden;
    margin: 16px;
}

.quick-reply-modal-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 16px 20px;
    border-bottom: 1px solid var(--border-color);
}

.quick-reply-modal-header h3 {
    display: flex;
    align-items: center;
    gap: 10px;
    font-size: 18px;
    font-weight: 600;
    color: var(--black);
    margin: 0;
}

.quick-reply-modal-header h3 i {
    font-size: 20px;
    color: var(--primary-color);
}

.quick-reply-modal-close {
    width: 36px;
    height: 36px;
    display: flex;
    align-items: center;
    justify-content: center;
    border: none;
    background: var(--secondary-color);
    color: var(--text-secondary);
    border-radius: 8px;
    cursor: pointer;
    transition: all 0.2s ease;
}

.quick-reply-modal-close:hover {
    background: var(--border-color);
    color: var(--black);
}

.quick-reply-modal-body {
    flex: 1;
    overflow-y: auto;
    padding: 20px;
}

.quick-reply-add-form {
    margin-bottom: 20px;
    padding-bottom: 20px;
    border-bottom: 1px solid var(--border-color);
}

.quick-reply-add-form .form-group label {
    display: flex;
    align-items: center;
    gap: 8px;
    font-size: 13px;
    font-weight: 500;
    color: var(--black);
    margin-bottom: 8px;
}

.quick-reply-add-form .form-group label i {
    font-size: 16px;
    color: var(--primary-color);
}

.quick-reply-input-wrapper {
    display: flex;
    gap: 12px;
}

.quick-reply-input-wrapper textarea {
    flex: 1;
    resize: none;
    font-size: 14px;
    padding: 10px 12px;
    border: 1px solid var(--border-color);
    border-radius: 8px;
    transition: border-color 0.2s ease;
}

.quick-reply-input-wrapper textarea:focus {
    outline: none;
    border-color: var(--primary-color);
}

.quick-reply-input-wrapper .btn {
    align-self: flex-end;
    white-space: nowrap;
}

.quick-reply-modal-list {
    display: flex;
    flex-direction: column;
    gap: 8px;
}

.quick-reply-modal-item {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: 12px;
    padding: 12px 16px;
    background: var(--secondary-color);
    border-radius: 10px;
    transition: background 0.2s ease;
}

.quick-reply-modal-item:hover {
    background: var(--border-color);
}

.quick-reply-content {
    flex: 1;
    min-width: 0;
}

.quick-reply-content .quick-reply-text {
    font-size: 14px;
    color: var(--black);
    line-height: 1.5;
    word-break: break-word;
}

.quick-reply-meta {
    display: flex;
    align-items: center;
    gap: 6px;
    font-size: 11px;
    color: var(--text-secondary);
    margin-top: 6px;
}

.quick-reply-meta i {
    font-size: 12px;
}

.quick-reply-date {
    margin-left: 8px;
}

.quick-reply-delete-btn {
    width: 32px;
    height: 32px;
    display: flex;
    align-items: center;
    justify-content: center;
    border: none;
    background: transparent;
    color: var(--text-secondary);
    border-radius: 6px;
    cursor: pointer;
    transition: all 0.2s ease;
    flex-shrink: 0;
}

.quick-reply-delete-btn:hover {
    background: var(--red-100);
    color: var(--red-500);
}

.quick-reply-loading {
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    padding: 40px 16px;
    color: var(--text-secondary);
}

.quick-reply-loading .loading-spinner {
    width: 32px;
    height: 32px;
    border: 3px solid var(--border-color);
    border-top-color: var(--primary-color);
    border-radius: 50%;
    animation: spin 0.8s linear infinite;
    margin-bottom: 12px;
}

/* ==========================================
   Quick Reply Shortcut Styles
   ========================================== */

/* Shortcut badge in popup list */
.quick-reply-shortcut-badge {
    display: inline-block;
    font-size: 11px;
    font-weight: 600;
    color: var(--primary-color);
    background: rgba(76, 175, 80, 0.1);
    padding: 2px 8px;
    border-radius: 4px;
    margin-left: 8px;
    flex-shrink: 0;
    font-family: monospace;
}

.quick-reply-item {
    display: flex;
    align-items: center;
    justify-content: space-between;
}

/* Shortcut tag in modal list */
.quick-reply-shortcut-tag {
    display: inline-block;
    font-size: 11px;
    font-weight: 600;
    color: var(--primary-color);
    background: rgba(76, 175, 80, 0.1);
    padding: 1px 6px;
    border-radius: 4px;
    margin-right: 8px;
    font-family: monospace;
}

/* Shortcut row in add form */
.quick-reply-shortcut-row {
    display: flex;
    align-items: center;
    gap: 10px;
    margin-top: 10px;
}

.quick-reply-shortcut-row label {
    display: flex;
    align-items: center;
    gap: 6px;
    font-size: 13px;
    font-weight: 500;
    color: var(--black);
    white-space: nowrap;
}

.quick-reply-shortcut-row label i {
    font-size: 16px;
    color: var(--primary-color);
}

.quick-reply-shortcut-input-wrap {
    display: flex;
    align-items: center;
    border: 1px solid var(--border-color);
    border-radius: 8px;
    overflow: hidden;
    flex: 1;
    transition: border-color 0.2s ease;
}

.quick-reply-shortcut-input-wrap:focus-within {
    border-color: var(--primary-color);
}

.quick-reply-shortcut-input-wrap .shortcut-prefix {
    padding: 6px 0 6px 10px;
    font-size: 14px;
    font-weight: 600;
    color: var(--primary-color);
    font-family: monospace;
    user-select: none;
}

.quick-reply-shortcut-input-wrap input {
    flex: 1;
    border: none;
    outline: none;
    font-size: 14px;
    padding: 6px 10px 6px 2px;
    background: transparent;
    font-family: monospace;
}

/* ==========================================
   Location Popup & Modal Styles
   ========================================== */

.location-popup {
    display: none;
    flex-direction: column;
    overflow: hidden;
    z-index: 100;
    margin-bottom: 8px;
}

.location-popup.active {
    display: flex;
}

.location-popup-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 12px 16px;
    border-bottom: 1px solid var(--border-color);
    background: var(--secondary-color);
}

.location-popup-header span {
    font-size: 14px;
    font-weight: 600;
    color: var(--black);
}

.location-popup-manage-btn {
    width: 32px;
    height: 32px;
    display: flex;
    align-items: center;
    justify-content: center;
    border: none;
    background: transparent;
    color: var(--text-secondary);
    border-radius: 6px;
    cursor: pointer;
    transition: all 0.2s ease;
}

.location-popup-manage-btn:hover {
    background: var(--border-color);
    color: var(--black);
}

.location-popup-body {
    display: flex;
    flex-direction: column;
}

.location-current-section {
    padding: 10px 12px;
    border-bottom: 1px solid var(--border-color);
}

.location-current-btn {
    display: flex;
    align-items: center;
    gap: 10px;
    width: 100%;
    padding: 10px 14px;
    border: none;
    background: transparent;
    border-radius: 8px;
    cursor: pointer;
    transition: all 0.2s ease;
    font-size: 13px;
    color: var(--black);
    font-weight: 500;
}

.location-current-btn i {
    font-size: 18px;
    color: #2196f3;
}

.location-current-btn:hover {
    background: var(--secondary-color);
}

.location-templates-divider {
    padding: 8px 16px;
    background: var(--secondary-color);
    border-bottom: 1px solid var(--border-color);
}

.location-templates-divider span {
    font-size: 11px;
    font-weight: 600;
    color: var(--text-secondary);
    text-transform: uppercase;
    letter-spacing: 0.5px;
}

.location-templates-list {
    flex: 1;
    overflow-y: auto;
    max-height: 220px;
}

.location-template-item {
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 10px 14px;
    cursor: pointer;
    border-bottom: 1px solid var(--border-color);
    transition: background 0.2s ease;
}

.location-template-item:last-child {
    border-bottom: none;
}

.location-template-item:hover {
    background: var(--secondary-color);
}

.location-template-icon {
    width: 36px;
    height: 36px;
    display: flex;
    align-items: center;
    justify-content: center;
    background: rgba(244, 67, 54, 0.1);
    border-radius: 8px;
    flex-shrink: 0;
}

.location-template-icon i {
    font-size: 18px;
    color: #f44336;
}

.location-template-info {
    flex: 1;
    min-width: 0;
}

.location-template-name {
    display: block;
    font-size: 13px;
    font-weight: 500;
    color: var(--black);
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

.location-template-coords {
    display: block;
    font-size: 11px;
    color: var(--text-secondary);
    margin-top: 2px;
}

.location-template-send-btn {
    width: 32px;
    height: 32px;
    display: flex;
    align-items: center;
    justify-content: center;
    border: none;
    background: transparent;
    color: var(--text-secondary);
    border-radius: 6px;
    cursor: pointer;
    transition: all 0.2s ease;
    flex-shrink: 0;
}

.location-template-send-btn:hover {
    background: rgba(76, 175, 80, 0.1);
    color: #4caf50;
}

.location-template-empty {
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    padding: 24px 16px;
    color: var(--text-secondary);
    text-align: center;
}

.location-template-empty i {
    font-size: 28px;
    margin-bottom: 6px;
    opacity: 0.5;
}

.location-template-empty span {
    font-size: 12px;
}

/* Location Modal */
.location-modal {
    position: fixed;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    z-index: 1100;
    display: none;
    align-items: center;
    justify-content: center;
}

.location-modal.active {
    display: flex;
}

.location-modal-overlay {
    position: absolute;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    background: rgba(0, 0, 0, 0.5);
}

.location-modal-content {
    position: relative;
    width: 100%;
    max-width: 520px;
    max-height: 80vh;
    background: var(--white);
    border-radius: 16px;
    box-shadow: 0 16px 48px rgba(0, 0, 0, 0.2);
    display: flex;
    flex-direction: column;
    overflow: hidden;
    margin: 16px;
}

.location-modal-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 16px 20px;
    border-bottom: 1px solid var(--border-color);
}

.location-modal-header h3 {
    display: flex;
    align-items: center;
    gap: 10px;
    font-size: 18px;
    font-weight: 600;
    color: var(--black);
    margin: 0;
}

.location-modal-header h3 i {
    font-size: 20px;
    color: #f44336;
}

.location-modal-close {
    width: 36px;
    height: 36px;
    display: flex;
    align-items: center;
    justify-content: center;
    border: none;
    background: var(--secondary-color);
    color: var(--text-secondary);
    border-radius: 8px;
    cursor: pointer;
    transition: all 0.2s ease;
}

.location-modal-close:hover {
    background: var(--border-color);
    color: var(--black);
}

.location-modal-body {
    flex: 1;
    overflow-y: auto;
    padding: 20px;
}

.location-add-form {
    margin-bottom: 20px;
    padding-bottom: 20px;
    border-bottom: 1px solid var(--border-color);
}

.location-add-form .form-group label {
    display: flex;
    align-items: center;
    gap: 8px;
    font-size: 13px;
    font-weight: 500;
    color: var(--black);
    margin-bottom: 8px;
}

.location-add-form .form-group label i {
    font-size: 16px;
    color: #f44336;
}

.location-add-form input.form-control {
    width: 100%;
    font-size: 14px;
    padding: 10px 12px;
    border: 1px solid var(--border-color);
    border-radius: 8px;
    transition: border-color 0.2s ease;
    margin-bottom: 8px;
    background: var(--white);
    color: var(--black);
}

.location-add-form input.form-control:focus {
    outline: none;
    border-color: var(--primary-color);
}

.location-coords-row {
    display: flex;
    gap: 8px;
    align-items: center;
    margin-bottom: 8px;
}

.location-coords-row input {
    flex: 1;
    min-width: 0;
}

.location-coords-row .btn {
    white-space: nowrap;
    display: flex;
    align-items: center;
    gap: 6px;
    flex-shrink: 0;
}

.location-add-actions {
    display: flex;
    justify-content: flex-end;
    margin-top: 10px;
}

.location-modal-list {
    display: flex;
    flex-direction: column;
    gap: 8px;
}

.location-modal-item {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 12px;
    padding: 12px 16px;
    background: var(--secondary-color);
    border-radius: 10px;
    transition: background 0.2s ease;
}

.location-modal-item:hover {
    background: var(--border-color);
}

.location-modal-item-info {
    display: flex;
    align-items: center;
    gap: 12px;
    flex: 1;
    min-width: 0;
}

.location-modal-item-icon {
    width: 40px;
    height: 40px;
    display: flex;
    align-items: center;
    justify-content: center;
    background: rgba(244, 67, 54, 0.1);
    border-radius: 10px;
    flex-shrink: 0;
}

.location-modal-item-icon i {
    font-size: 20px;
    color: #f44336;
}

.location-modal-item-details {
    flex: 1;
    min-width: 0;
}

.location-modal-item-name {
    display: block;
    font-size: 14px;
    font-weight: 500;
    color: var(--black);
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

.location-modal-item-meta {
    display: block;
    font-size: 11px;
    color: var(--text-secondary);
    margin-top: 3px;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

.location-modal-delete-btn {
    width: 32px;
    height: 32px;
    display: flex;
    align-items: center;
    justify-content: center;
    border: none;
    background: transparent;
    color: var(--text-secondary);
    border-radius: 6px;
    cursor: pointer;
    transition: all 0.2s ease;
    flex-shrink: 0;
}

.location-modal-delete-btn:hover {
    background: rgba(244, 67, 54, 0.1);
    color: #f44336;
}

.location-template-loading {
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    padding: 40px 16px;
    color: var(--text-secondary);
}

.location-template-loading .loading-spinner {
    width: 32px;
    height: 32px;
    border: 3px solid var(--border-color);
    border-top-color: var(--primary-color);
    border-radius: 50%;
    animation: spin 0.8s linear infinite;
    margin-bottom: 12px;
}

/* ==========================================
   Schedule Message Popup
   ========================================== */

.schedule-popup {
    display: none;
    flex-direction: column;
    overflow: hidden;
    z-index: 100;
    margin-bottom: 8px;
    background: var(--white);
    border: 1px solid var(--border-color);
    border-radius: 12px;
    box-shadow: 0 4px 16px rgba(0, 0, 0, 0.1);
}

.schedule-popup.active {
    display: flex;
}

.schedule-popup-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 12px 16px;
    border-bottom: 1px solid var(--border-color);
    background: var(--secondary-color);
}

.schedule-popup-header span {
    font-size: 14px;
    font-weight: 600;
    color: var(--black);
}

.schedule-popup-close {
    width: 28px;
    height: 28px;
    display: flex;
    align-items: center;
    justify-content: center;
    border: none;
    background: transparent;
    color: var(--text-secondary);
    border-radius: 6px;
    cursor: pointer;
    transition: all 0.2s ease;
}

.schedule-popup-close:hover {
    background: var(--border-color);
    color: var(--black);
}

.schedule-popup-body {
    padding: 16px;
    display: flex;
    flex-direction: column;
    gap: 12px;
}

.schedule-platform-warning {
    display: flex;
    align-items: flex-start;
    gap: 8px;
    padding: 10px 12px;
    background: rgba(255, 152, 0, 0.1);
    border: 1px solid rgba(255, 152, 0, 0.3);
    border-radius: 8px;
    font-size: 12px;
    color: #e68a00;
    line-height: 1.5;
}

.schedule-platform-warning i {
    font-size: 18px;
    flex-shrink: 0;
    margin-top: 1px;
}

.schedule-form-row {
    display: flex;
    flex-direction: column;
    gap: 6px;
}

.schedule-form-row label {
    font-size: 12px;
    font-weight: 600;
    color: var(--text-secondary);
    text-transform: uppercase;
    letter-spacing: 0.5px;
}

.schedule-input {
    width: 100%;
    padding: 8px 12px;
    border: 1px solid var(--border-color);
    border-radius: 8px;
    font-size: 13px;
    color: var(--black);
    background: var(--bg-secondary);
    outline: none;
    transition: border-color 0.2s ease;
}

.schedule-input:focus {
    border-color: var(--primary-color);
}

.schedule-time-wrapper {
    display: flex;
    align-items: center;
    gap: 10px;
}

.schedule-time-wrapper .schedule-input {
    flex: 1;
}

.schedule-timezone {
    font-size: 12px;
    color: var(--text-secondary);
    white-space: nowrap;
    font-weight: 500;
}

.schedule-template-section,
.schedule-message-section {
    display: flex;
    flex-direction: column;
    gap: 6px;
}

.schedule-template-section label,
.schedule-message-section label {
    font-size: 12px;
    font-weight: 600;
    color: var(--text-secondary);
    text-transform: uppercase;
    letter-spacing: 0.5px;
}

.schedule-template-section select {
    appearance: auto;
}

.schedule-message-section textarea {
    resize: vertical;
    min-height: 60px;
    font-family: inherit;
}

.schedule-actions {
    display: flex;
    align-items: center;
    justify-content: flex-end;
    gap: 8px;
    padding-top: 4px;
}

.schedule-cancel-btn {
    padding: 8px 16px;
    border: 1px solid var(--border-color);
    border-radius: 8px;
    background: transparent;
    color: var(--text-secondary);
    font-size: 13px;
    cursor: pointer;
    transition: all 0.2s ease;
}

.schedule-cancel-btn:hover {
    background: var(--bg-secondary);
    color: var(--black);
}

.schedule-confirm-btn {
    display: flex;
    align-items: center;
    gap: 6px;
    padding: 8px 16px;
    border: none;
    border-radius: 8px;
    background: var(--primary-color);
    color: #fff;
    font-size: 13px;
    font-weight: 500;
    cursor: pointer;
    transition: all 0.2s ease;
}

.schedule-confirm-btn:hover {
    opacity: 0.9;
}

.schedule-confirm-btn:disabled {
    opacity: 0.6;
    cursor: not-allowed;
}

.schedule-confirm-btn i {
    font-size: 16px;
}

/* Schedule button in toolbar */
.schedule-btn {
    color: var(--success-color, #4caf50);
    transition: color 0.2s ease;
}

.schedule-btn:hover {
    color: var(--success-hover, #43a047);
}

/* Schedule Template Preview */
.schedule-template-preview {
    padding: 10px 12px;
    background: var(--bg-secondary);
    border: 1px solid var(--border-color);
    border-radius: 8px;
}

.schedule-template-preview-text {
    font-size: 13px;
    color: var(--black);
    line-height: 1.5;
    white-space: pre-wrap;
    word-break: break-word;
}

.schedule-param-highlight {
    display: inline-block;
    padding: 1px 6px;
    background: rgba(var(--primary-color-rgb, 59, 130, 246), 0.15);
    color: var(--primary-color);
    border-radius: 4px;
    font-weight: 600;
    font-size: 12px;
}

/* Schedule File Upload */
.schedule-file-upload {
    display: flex;
    flex-direction: column;
    gap: 6px;
}

.schedule-file-upload label {
    font-size: 12px;
    font-weight: 600;
    color: var(--text-secondary);
    text-transform: uppercase;
    letter-spacing: 0.5px;
}

.schedule-dropzone {
    display: flex;
    align-items: center;
    justify-content: center;
    min-height: 64px;
    border: 2px dashed var(--border-color);
    border-radius: 8px;
    cursor: pointer;
    transition: all 0.2s ease;
    background: var(--bg-secondary);
}

.schedule-dropzone:hover {
    border-color: var(--primary-color);
    background: rgba(var(--primary-color-rgb, 59, 130, 246), 0.05);
}

.schedule-dropzone-content {
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: 4px;
    padding: 12px;
    color: var(--text-secondary);
}

.schedule-dropzone-content i {
    font-size: 24px;
}

.schedule-dropzone-content span {
    font-size: 12px;
}

.schedule-dropzone-preview {
    display: flex;
    align-items: center;
    gap: 8px;
    padding: 10px 12px;
    width: 100%;
}

.schedule-dropzone-preview i {
    font-size: 20px;
    color: var(--primary-color);
    flex-shrink: 0;
}

.schedule-dropzone-preview span {
    flex: 1;
    font-size: 13px;
    color: var(--black);
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.schedule-file-remove {
    width: 24px;
    height: 24px;
    display: flex;
    align-items: center;
    justify-content: center;
    border: none;
    background: transparent;
    color: var(--text-secondary);
    border-radius: 4px;
    cursor: pointer;
    flex-shrink: 0;
    transition: all 0.2s ease;
}

.schedule-file-remove:hover {
    background: rgba(244, 67, 54, 0.1);
    color: #f44336;
}

/* Schedule Params Section */
.schedule-params-section {
    display: flex;
    flex-direction: column;
    gap: 6px;
}

.schedule-params-section > label {
    font-size: 12px;
    font-weight: 600;
    color: var(--text-secondary);
    text-transform: uppercase;
    letter-spacing: 0.5px;
}

.schedule-params-list {
    display: flex;
    flex-direction: column;
    gap: 8px;
}

.schedule-param-row {
    display: flex;
    align-items: center;
    gap: 8px;
}

.schedule-param-row label {
    font-size: 12px;
    font-weight: 600;
    color: var(--primary-color);
    min-width: 40px;
    flex-shrink: 0;
}

/* Scheduled Messages in Sidebar */
.customer-sidebar-scheduled-messages {
    display: flex;
    flex-direction: column;
    gap: 8px;
}

.scheduled-message-item {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: 8px;
    padding: 10px 12px;
    background: var(--bg-secondary);
    border-radius: 8px;
    border: 1px solid var(--border-color);
}

.scheduled-message-info {
    flex: 1;
    min-width: 0;
    display: flex;
    flex-direction: column;
    gap: 4px;
}

.scheduled-message-content {
    font-size: 13px;
    color: var(--black);
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

.scheduled-message-meta {
    display: flex;
    align-items: center;
    gap: 4px;
    font-size: 11px;
    color: var(--text-secondary);
}

.scheduled-message-meta i {
    font-size: 13px;
}

.scheduled-message-creator {
    opacity: 0.8;
}

.scheduled-message-cancel-btn {
    width: 28px;
    height: 28px;
    display: flex;
    align-items: center;
    justify-content: center;
    border: none;
    background: transparent;
    color: var(--text-secondary);
    border-radius: 6px;
    cursor: pointer;
    flex-shrink: 0;
    transition: all 0.2s ease;
}

.scheduled-message-cancel-btn:hover {
    background: rgba(244, 67, 54, 0.1);
    color: #f44336;
}

/* ==========================================
   Shortcut Autocomplete Dropdown
   ========================================== */

.shortcut-autocomplete {
    display: none;
    position: fixed;
    left: 0;
    right: 0;
    bottom: 0;
    background: var(--white);
    border: 1px solid var(--border-color);
    border-radius: 12px;
    box-shadow: 0 -4px 24px rgba(0, 0, 0, 0.12);
    max-height: 220px;
    overflow-y: auto;
    z-index: 1050;
}

.shortcut-autocomplete.active {
    display: block;
}

.shortcut-autocomplete-list {
    padding: 6px;
}

.shortcut-autocomplete-item {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 10px 12px;
    border-radius: 8px;
    cursor: pointer;
    transition: background 0.15s ease;
    gap: 12px;
}

.shortcut-autocomplete-item:hover,
.shortcut-autocomplete-item.active {
    background: var(--secondary-color);
}

.shortcut-autocomplete-left {
    display: flex;
    align-items: center;
    gap: 10px;
    flex: 1;
    min-width: 0;
}

.shortcut-autocomplete-cmd {
    font-size: 13px;
    font-weight: 600;
    color: var(--primary-color);
    font-family: monospace;
    white-space: nowrap;
    background: rgba(76, 175, 80, 0.1);
    padding: 2px 8px;
    border-radius: 4px;
}

.shortcut-autocomplete-text {
    font-size: 13px;
    color: var(--text-secondary);
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
    flex: 1;
    min-width: 0;
}

.shortcut-autocomplete-hint {
    font-size: 11px;
    color: var(--text-secondary);
    opacity: 0.6;
    white-space: nowrap;
    padding: 2px 6px;
    background: var(--border-color);
    border-radius: 4px;
}

/* Emoji Picker */
.emoji-picker {
    position: fixed;
    bottom: 80px;
    left: 16px;
    width: 360px;
    max-width: calc(100vw - 32px);
    background: var(--white);
    border: 1px solid var(--border-color);
    border-radius: 16px;
    box-shadow: 0 8px 32px rgba(0, 0, 0, 0.15);
    display: none;
    flex-direction: column;
    overflow: hidden;
    z-index: 1000;
    opacity: 0;
}

.emoji-picker.active {
    display: flex;
    animation: emojiSlideUp 0.2s ease forwards;
}

@keyframes emojiSlideUp {
    from {
        opacity: 0;
    }
    to {
        opacity: 1;
    }
}

.emoji-picker-header {
    display: flex;
    align-items: center;
    gap: 12px;
    padding: 12px;
    border-bottom: 1px solid var(--border-color);
}

.emoji-search-wrapper {
    flex: 1;
    display: flex;
    align-items: center;
    gap: 8px;
    padding: 8px 12px;
    background: var(--secondary-color);
    border-radius: 8px;
}

.emoji-search-wrapper i {
    font-size: 18px;
    color: var(--text-secondary);
}

.emoji-search {
    flex: 1;
    border: none;
    outline: none;
    background: transparent;
    font-size: 14px;
}

.emoji-search::placeholder {
    color: var(--text-secondary);
}

.emoji-close-btn {
    width: 32px;
    height: 32px;
    border: none;
    background: none;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    color: var(--text-secondary);
    border-radius: 6px;
    transition: all 0.2s ease;
}

.emoji-close-btn:hover {
    background: var(--secondary-color);
    color: var(--primary-color);
}

.emoji-close-btn i {
    font-size: 18px;
}

.emoji-categories {
    display: flex;
    gap: 4px;
    padding: 8px 12px;
    border-bottom: 1px solid var(--border-color);
    overflow-x: auto;
    -webkit-overflow-scrolling: touch;
}

.emoji-categories::-webkit-scrollbar {
    display: none;
}

.emoji-category-btn {
    width: 36px;
    height: 36px;
    border: none;
    background: none;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 20px;
    border-radius: 8px;
    transition: all 0.2s ease;
    flex-shrink: 0;
}

.emoji-category-btn:hover {
    background: var(--secondary-color);
}

.emoji-category-btn.active {
    background: var(--primary-color);
    transform: scale(1.1);
}

.emoji-content {
    max-height: 280px;
    overflow-y: auto;
    padding: 12px;
}

.emoji-category-section {
    margin-bottom: 16px;
}

.emoji-category-section:last-child {
    margin-bottom: 0;
}

.emoji-category-title {
    font-size: 12px;
    font-weight: 600;
    color: var(--text-secondary);
    text-transform: uppercase;
    letter-spacing: 0.5px;
    margin-bottom: 8px;
    padding-left: 4px;
}

.emoji-grid {
    display: grid;
    grid-template-columns: repeat(8, 1fr);
    gap: 4px;
}

.emoji-item {
    width: 100%;
    aspect-ratio: 1;
    border: none;
    background: none;
    cursor: pointer;
    font-size: 24px;
    display: flex;
    align-items: center;
    justify-content: center;
    border-radius: 8px;
    transition: all 0.15s ease;
}

.emoji-item:hover {
    background: var(--secondary-color);
    transform: scale(1.2);
}

.emoji-item:active {
    transform: scale(0.95);
}

.emoji-no-results {
    text-align: center;
    padding: 32px 16px;
    color: var(--text-secondary);
    font-size: 14px;
}

.emoji-no-results i {
    font-size: 48px;
    margin-bottom: 12px;
    opacity: 0.5;
}

/* Voice Recording */
.voice-btn {
    width: 40px;
    height: 40px;
    border: none;
    background: none;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    color: var(--text-secondary);
    transition: all 0.2s ease;
    border-radius: 50%;
}

.voice-btn:hover {
    color: var(--primary-color);
    background: var(--secondary-color);
}

.voice-btn i {
    font-size: 20px;
}

/* Upload Indicator */
.upload-indicator {
    display: flex;
    align-items: center;
    padding: 16px;
    margin: 12px 0;
    background: linear-gradient(135deg, #f8f9fa 0%, #ffffff 100%);
    border: 1px solid rgba(0, 0, 0, 0.08);
    border-radius: 12px;
    box-shadow: 0 2px 8px rgba(0, 0, 0, 0.06);
    animation: slideInUp 0.3s ease;
}

@keyframes slideInUp {
    from {
        opacity: 0;
        transform: translateY(20px);
    }
    to {
        opacity: 1;
        transform: translateY(0);
    }
}

.upload-content {
    display: flex;
    align-items: center;
    gap: 12px;
    width: 100%;
}

.upload-indicator i {
    font-size: 32px;
    color: #667eea;
    flex-shrink: 0;
}

.upload-info {
    flex: 1;
    min-width: 0;
}

.upload-filename {
    font-size: 14px;
    font-weight: 500;
    color: #495057;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

.upload-size {
    font-size: 12px;
    color: #6c757d;
    margin-top: 2px;
}

.upload-spinner {
    flex-shrink: 0;
}

.upload-spinner .spinner-border {
    width: 24px;
    height: 24px;
    border-width: 2px;
    border-color: #667eea;
    border-right-color: transparent;
    border-radius: 50%;
    display: inline-block;
    animation: spinner-rotate 0.75s linear infinite;
}

@keyframes spinner-rotate {
    0% {
        transform: rotate(0deg);
    }
    100% {
        transform: rotate(360deg);
    }
}

.spinner-border-sm {
    width: 1rem;
    height: 1rem;
    border-width: 0.2em;
}

.visually-hidden {
    position: absolute;
    width: 1px;
    height: 1px;
    padding: 0;
    margin: -1px;
    overflow: hidden;
    clip: rect(0, 0, 0, 0);
    white-space: nowrap;
    border: 0;
}

.voice-recording-wrapper {
    display: none;
    align-items: center;
    justify-content: space-between;
    padding: 12px 16px;
    background: var(--secondary-color);
    border-radius: 12px;
    margin-top: 12px;
}

.voice-recording-wrapper.active {
    display: flex;
}

.chat-input-wrapper.recording {
    display: none;
}

.voice-cancel-btn {
    width: 44px;
    height: 44px;
    border: none;
    background: #f44336;
    color: var(--white);
    border-radius: 50%;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: all 0.2s ease;
}

.voice-cancel-btn:hover {
    background: #d32f2f;
    transform: scale(1.05);
}

.voice-cancel-btn i {
    font-size: 20px;
}

.voice-recording-info {
    display: flex;
    align-items: center;
    gap: 12px;
}

.recording-indicator {
    width: 12px;
    height: 12px;
    background: #f44336;
    border-radius: 50%;
    animation: pulse-recording 1s ease-in-out infinite;
}

@keyframes pulse-recording {
    0%, 100% {
        opacity: 1;
        transform: scale(1);
    }
    50% {
        opacity: 0.5;
        transform: scale(1.2);
    }
}

.recording-time {
    font-size: 16px;
    font-weight: 600;
    color: var(--primary-color);
    font-variant-numeric: tabular-nums;
}

.voice-send-btn {
    width: 44px;
    height: 44px;
    border: none;
    background: var(--primary-color);
    color: var(--white);
    border-radius: 50%;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: all 0.2s ease;
}

.voice-send-btn:hover {
    background: var(--primary-color);
    transform: scale(1.05);
}

.voice-send-btn i {
    font-size: 20px;
}

/* Select2 Customization */
.select2-container--bootstrap-5 .select2-selection {
    border-radius: 6px;
    min-height: 38px;
}

/* Responsive Styles */
@media (max-width: 1200px) {
    #app {
        grid-template-columns: var(--sidebar-width) var(--chat-list-width) 1fr;
    }
    
    .sidebar-inbox {
        display: none;
    }

    /* Customer sidebar becomes overlay on smaller screens */
    .customer-sidebar.active {
        position: fixed;
        top: var(--header-height);
        right: 0;
        bottom: 0;
        left: 0;
        z-index: 150;
        box-shadow: -4px 0 24px rgba(0, 0, 0, 0.12);
        transform: translateX(100%);
        width: 100% !important;
        min-width: 100% !important;
        transition: transform 0.3s cubic-bezier(0.4, 0, 0.2, 1);
    }

    .customer-sidebar.active.open {
        transform: translateX(0);
    }

    .customer-sidebar-inner {
        width: 100%;
    }

    .customer-sidebar-close {
        display: flex;
    }
}

/* Tablet Responsive - 768px to 1024px */
@media (min-width: 768px) and (max-width: 1024px) {
    :root {
        --inbox-width: 280px;
        --chat-list-width: 320px;
    }

    .chat-header-selects {
        gap: 8px;
    }

    .select-wrapper {
        min-width: 120px;
    }

    .chat-header-select {
        font-size: 13px;
        padding: 6px 32px 6px 10px;
    }

    .chat-input-wrapper {
        padding: 4px 6px;
        gap: 4px;
    }

    .chat-input {
        font-size: 14px;
        padding: 8px 4px;
    }

    .send-btn {
        padding: 0;
    }

    .media-preview-container {
        padding: 16px;
        max-width: 90%;
    }

    .file-preview {
        padding: 12px;
    }

    .template-modal-container {
        width: 85%;
        max-width: 600px;
        max-height: 80vh;
    }

    .message-content {
        max-width: 75%;
    }

    .chat-user-info h3 {
        font-size: 15px;
    }

    .phone-number {
        font-size: 12px;
    }
}

/* Mobile Responsive - Below 992px */
@media (max-width: 992px) {
    #app {
        grid-template-columns: 1fr;
    }

    .customer-sidebar.active {
        position: fixed;
        top: 0;
        right: 0;
        bottom: 0;
        z-index: 200;
        box-shadow: -4px 0 24px rgba(0, 0, 0, 0.15);
        transform: translateX(100%);
        width: 100% !important;
        min-width: 100% !important;
        max-width: 100%;
        transition: transform 0.3s cubic-bezier(0.4, 0, 0.2, 1);
    }

    .customer-sidebar.active.open {
        transform: translateX(0);
    }

    .customer-sidebar-close {
        display: flex;
    }
    
    .sidebar-icons {
        position: fixed;
        top: var(--header-height);
        left: 0;
        bottom: 0;
        width: 200px;
        z-index: 200;
        background: var(--white);
        box-shadow: 2px 0 10px rgba(0, 0, 0, 0.1);
        transform: translateX(-100%);
        transition: transform 0.3s cubic-bezier(0.4, 0, 0.2, 1);
        flex-direction: column;
        padding: 16px 0;
    }
    
    .sidebar-icons.mobile-open {
        transform: translateX(0);
    }
    
    .sidebar-icons .sidebar-nav {
        flex-direction: column;
        gap: 4px;
        padding: 0 12px;
    }
    
    .sidebar-icons .nav-item {
        width: 100%;
        height: auto;
        padding: 12px 16px;
        border-radius: 8px;
        justify-content: flex-start;
        gap: 12px;
    }
    
    .sidebar-icons .nav-item .nav-text {
        display: block;
        font-size: 14px;
        font-weight: 500;
    }
    
    .sidebar-icons .nav-item::after {
        display: none;
    }
    
    .sidebar-icons .sidebar-toggle {
        display: none;
    }
    
    .sidebar-overlay {
        display: none;
        position: fixed;
        top: var(--header-height);
        left: 0;
        right: 0;
        bottom: 0;
        background: rgba(0, 0, 0, 0.5);
        z-index: 199;
        opacity: 0;
        transition: opacity 0.3s ease;
    }
    
    .sidebar-overlay.active {
        display: block;
        opacity: 1;
    }
    
    .burger-menu {
        display: flex;
    }
    
    .inbox-toggle-btn {
        display: none;
    }
    
    .sidebar-inbox {
        display: none !important;
    }
    
    .inbox-overlay {
        display: none !important;
    }
    
    .chat-list-panel {
        position: fixed;
        top: var(--header-height);
        left: 0;
        right: 0;
        bottom: 0;
        z-index: 50;
        transform: translateX(-100%);
        transition: transform 0.3s cubic-bezier(0.4, 0, 0.2, 1);
        will-change: transform;
        display: flex;
    }
    
    .chat-list-panel.active {
        transform: translateX(0);
    }
    
    .chat-main {
        grid-column: 1;
        position: fixed;
        top: var(--header-height);
        left: 0;
        right: 0;
        bottom: 0;
        z-index: 49;
        transform: translateX(100%);
        transition: transform 0.3s cubic-bezier(0.4, 0, 0.2, 1);
        will-change: transform;
        display: flex;
        flex-direction: column;
    }
    
    .chat-main.chat-open {
        transform: translateX(0);
    }
    
    .chat-main.hidden {
        transform: translateX(100%);
    }
    
    .top-header {
        justify-content: space-between;
        padding: 0 16px;
    }
    
    .header-left {
        display: flex;
        align-items: center;
        gap: 12px;
    }
    
    .user-info {
        display: none;
    }
}

@media (max-width: 768px) {
    .chat-header {
        padding: 6px 8px;
        flex-wrap: nowrap;
        gap: 0;
        min-height: 48px;
    }
    
    .chat-header-left {
        flex: 1;
        min-width: 0;
        gap: 8px;
    }
    
    .back-btn {
        width: 32px;
        height: 32px;
        flex-shrink: 0;
    }
    
    .back-btn i {
        font-size: 20px;
    }
    
    .chat-user-info {
        gap: 8px;
        min-width: 0;
        flex: 1;
    }
    
    .chat-user-avatar {
        width: 36px;
        height: 36px;
        flex-shrink: 0;
    }
    
    .chat-user-avatar i {
        font-size: 18px;
    }
    
    .chat-user-avatar img {
        width: 36px;
        height: 36px;
    }
    
    .chat-user-details {
        min-width: 0;
        overflow: hidden;
    }
    
    .chat-user-details h3 {
        font-size: 14px;
        font-weight: 600;
        white-space: nowrap;
        overflow: hidden;
        text-overflow: ellipsis;
        margin-bottom: 0;
        line-height: 1.2;
    }
    
    .phone-number {
        font-size: 11px;
        white-space: nowrap;
        overflow: hidden;
        text-overflow: ellipsis;
        display: block;
        line-height: 1.2;
    }
    
    .chat-header-right {
        width: auto;
        flex-shrink: 0;
        gap: 0;
    }
    
    /* Hide original items on mobile - shown via 3-dot menu */
    .chat-header-right > .tag-selector,
    .chat-header-right > .agent-assign-dropdown,
    .chat-header-right > .ai-toggle-btn,
    .chat-header-right > .chatbot-reactivate-btn,
    .chat-header-right > .complete-chat-btn,
    .chat-header-right > .snooze-chat-btn,
    .chat-header-right > .spam-toggle-btn {
        display: none !important;
    }
    
    /* Mobile-active overrides for 3-dot menu items */
    .tag-selector.mobile-active {
        display: block !important;
        position: absolute !important;
        top: 48px;
        right: 8px;
        z-index: 101;
    }
    
    .tag-selector.mobile-active .tag-trigger {
        display: none;
    }
    
    .tag-selector.mobile-active .tag-dropdown {
        display: block;
        position: static;
        opacity: 1;
        visibility: visible;
        transform: none;
        box-shadow: 0 4px 24px rgba(0, 0, 0, 0.15);
        border-radius: 12px;
        min-width: 220px;
    }
    
    /* Mobile Agent Dropdown */
    .mobile-agent-dropdown {
        display: none;
        position: absolute;
        top: 48px;
        right: 8px;
        z-index: 101;
        background: var(--white);
        border-radius: 12px;
        box-shadow: 0 4px 24px rgba(0, 0, 0, 0.15);
        min-width: 220px;
        max-height: 300px;
        overflow-y: auto;
    }
    
    .mobile-agent-dropdown.active {
        display: block;
    }
    
    .mobile-agent-dropdown-header {
        padding: 14px 16px 10px;
        font-size: 12px;
        font-weight: 600;
        color: var(--text-secondary);
        text-transform: uppercase;
        letter-spacing: 0.5px;
        border-bottom: 1px solid rgba(0, 0, 0, 0.06);
    }
    
    .mobile-agent-item {
        display: flex;
        align-items: center;
        gap: 10px;
        padding: 12px 16px;
        cursor: pointer;
        font-size: 14px;
        color: var(--text-primary);
        transition: background 0.15s;
    }
    
    .mobile-agent-item:active {
        background: var(--bg-secondary);
    }
    
    .mobile-agent-item.selected {
        color: var(--primary-color);
        font-weight: 600;
    }
    
    .mobile-agent-item.selected::after {
        content: '\ea5e';
        font-family: 'tabler-icons';
        margin-left: auto;
        font-size: 16px;
    }
    
    .mobile-agent-item i {
        font-size: 18px;
        color: var(--text-secondary);
        width: 20px;
        text-align: center;
    }
    
    .mobile-agent-item.selected i {
        color: var(--primary-color);
    }

    .mobile-agent-item .agent-avatar-wrapper {
        position: relative;
        flex-shrink: 0;
    }

    .mobile-agent-item .agent-avatar-wrapper .agent-status-dot {
        position: absolute;
        bottom: -2px;
        right: -2px;
        width: 8px;
        height: 8px;
        border: 1.5px solid var(--bg-primary);
    }
    
    /* Mobile overlay backdrop */
    .mobile-overlay {
        position: absolute;
        top: 0;
        left: 0;
        right: 0;
        bottom: 0;
        z-index: 100;
        background: rgba(0, 0, 0, 0.3);
    }
    
    /* Show 3-dot menu on mobile */
    .header-more-menu {
        display: block;
        position: relative;
    }
    
    .header-more-btn {
        width: 36px;
        height: 36px;
        border: none;
        background: transparent;
        border-radius: 50%;
        display: flex;
        align-items: center;
        justify-content: center;
        cursor: pointer;
        color: var(--text-primary);
        transition: background 0.2s;
    }
    
    .header-more-btn:active {
        background: var(--bg-secondary);
    }
    
    .header-more-btn i {
        font-size: 20px;
    }
    
    .header-more-dropdown {
        display: none;
        position: absolute;
        top: 100%;
        right: 0;
        min-width: 200px;
        background: var(--white);
        border-radius: 12px;
        box-shadow: 0 4px 24px rgba(0, 0, 0, 0.15);
        z-index: 1000;
        padding: 6px 0;
        opacity: 0;
        transform: scale(0.95) translateY(-4px);
        transform-origin: top right;
        transition: opacity 0.15s ease, transform 0.15s ease;
    }
    
    .header-more-dropdown.active {
        display: block;
        opacity: 1;
        transform: scale(1) translateY(0);
    }
    
    .header-more-item {
        display: flex;
        align-items: center;
        gap: 12px;
        padding: 12px 16px;
        cursor: pointer;
        font-size: 14px;
        color: var(--text-primary);
        transition: background 0.15s;
    }
    
    .header-more-item:active {
        background: var(--bg-secondary);
    }
    
    .header-more-item i {
        font-size: 18px;
        color: var(--text-secondary);
        width: 20px;
        text-align: center;
    }
    
    .more-tag-count {
        margin-left: auto;
        background: var(--primary-color);
        color: var(--white);
        font-size: 11px;
        min-width: 18px;
        height: 18px;
        border-radius: 9px;
        display: flex;
        align-items: center;
        justify-content: center;
        padding: 0 5px;
    }
    
    .chat-messages {
        padding: 16px;
        padding-bottom: 16px;
    }
    
    .media-preview-container {
        padding: 16px;
        max-height: 300px;
    }
    
    .media-preview-image {
        max-height: 200px;
    }
    
    .media-preview-image img,
    .media-preview-image video {
        max-height: 200px;
    }
    
    .file-preview {
        padding: 16px;
    }
    
    .file-preview i {
        font-size: 36px;
    }
    
    .message {
        max-width: 85%;
    }
    
    .chat-input-container {
        padding: 0;
        position: relative;
        width: 100%;
        flex-shrink: 0;
    }
    
    .chat-content-area {
        flex: 1;
        min-height: 0;
        overflow: hidden;
    }
    
    .language-selector span:not(.flag) {
        display: none;
    }
    
    /* Tag Selector Mobile */
    .tag-dropdown {
        right: auto;
        left: 0;
    }
    
    /* Emoji Picker Mobile */
    .emoji-picker {
        left: 16px !important;
        right: 16px;
        width: auto;
        max-width: none;
        border-radius: 12px;
    }
    
    .emoji-grid {
        grid-template-columns: repeat(7, 1fr);
    }
    
    .emoji-content {
        max-height: 220px;
    }
}

@media (max-width: 576px) {
    .chat-user-details h3 {
        font-size: 14px;
    }
    
    .phone-number {
        font-size: 12px;
    }
    
    .status-btn span {
        display: none;
    }
    
    .input-actions {
        gap: 0;
    }
    
    .action-btn {
        width: 32px;
        height: 32px;
    }
    
    /* Emoji Picker Small Mobile */
    .emoji-grid {
        grid-template-columns: repeat(6, 1fr);
    }
    
    .emoji-item {
        font-size: 20px;
    }
    
    .emoji-category-btn {
        width: 32px;
        height: 32px;
        font-size: 18px;
    }
    
    .emoji-content {
        max-height: 200px;
        padding: 8px;
    }
}

/* Scrollbar Styling */
::-webkit-scrollbar {
    width: 6px;
}

::-webkit-scrollbar-track {
    background: transparent;
}

::-webkit-scrollbar-thumb {
    background: var(--border-color);
    border-radius: 3px;
}

::-webkit-scrollbar-thumb:hover {
    background: var(--text-secondary);
}

/* Mobile Navigation */
.mobile-nav {
    display: none;
    position: fixed;
    bottom: 0;
    left: 0;
    right: 0;
    background: var(--white);
    border-top: 1px solid var(--border-color);
    padding: 8px 0;
    z-index: 100;
}

@media (max-width: 992px) {
    .mobile-nav {
        display: flex;
        justify-content: space-around;
    }
    
    .mobile-nav .nav-item {
        flex: 1;
        justify-content: center;
    }
    
    .chat-main {
        padding-bottom: 0;
    }
}

/* Media Preview Modal */
.media-preview-modal {
    position: fixed;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    z-index: 9999;
    display: none;
    align-items: center;
    justify-content: center;
}

.media-preview-modal.active {
    display: flex;
}

.media-preview-modal .modal-overlay {
    position: absolute;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    cursor: pointer;
    display: none;
}

.media-preview-modal.active .modal-overlay {
    display: block;
}

.media-preview-modal .modal-content {
    position: relative;
    z-index: 10001;
    max-width: 90vw;
    max-height: 90vh;
    border-radius: 0;
    box-shadow: none;
    background: transparent;
}

.media-preview-modal .modal-close {
    position: absolute;
    top: -40px;
    right: 0;
    width: 36px;
    height: 36px;
    border: none;
    background: rgba(255, 255, 255, 0.2);
    border-radius: 50%;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: background 0.2s ease;
}

.modal-close:hover {
    background: rgba(3, 3, 3, 0.3);
}

.modal-close i {
    font-size: 24px;
    color: white;
}

.modal-media-container {
    display: flex;
    align-items: center;
    justify-content: center;
}

.preview-image {
    max-width: 90vw;
    max-height: 85vh;
    border-radius: 8px;
    object-fit: contain;
}

.preview-video-container {
    position: relative;
    cursor: pointer;
    max-width: 90vw;
    max-height: 85vh;
}

.preview-video {
    max-width: 90vw;
    max-height: 85vh;
    border-radius: 8px;
    background: #000;
}

.preview-play-overlay {
    position: absolute;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    background: rgba(0, 0, 0, 0.4);
    border-radius: 8px;
    gap: 12px;
}

.preview-play-overlay i {
    font-size: 64px;
    color: white;
}

.preview-play-overlay span {
    color: white;
    font-size: 14px;
}

/* Select2 Auto Width Fix */
.select2-container--bootstrap-5 {
    min-width: 100px;
}

.select2-container--bootstrap-5 .select2-selection--single {
    padding-right: 30px;
}

.language-selector-wrapper .select2-container,
.chat-header-right .select2-container {
    min-width: auto;
}

/* Select2 Focus Outline Remove */
.select2-container--bootstrap-5 .select2-selection:focus,
.select2-container--bootstrap-5.select2-container--focus .select2-selection,
.select2-container--bootstrap-5.select2-container--open .select2-selection {
    border-color: var(--border-color) !important;
    box-shadow: none !important;
    outline: none !important;
}

.select2-container--bootstrap-5 .select2-selection--multiple:focus,
.select2-container--bootstrap-5.select2-container--focus .select2-selection--multiple {
    border-color: var(--border-color) !important;
    box-shadow: none !important;
    outline: none !important;
}

/* Tag Selector - Custom Dropdown */
.tag-selector {
    position: relative;
}

.tag-trigger {
    display: flex;
    align-items: center;
    gap: 0;
    padding: 0;
    background: none;
    border: none;
    border-radius: 50%;
    cursor: pointer;
    transition: all 0.2s ease;
    position: relative;
}

.tag-trigger:hover {
    opacity: 0.8;
}

.tag-trigger-avatar {
    width: 36px;
    height: 36px;
    border-radius: 50%;
    background: var(--text-secondary);
    display: flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
    transition: background 0.2s ease;
}

.tag-trigger-avatar i {
    font-size: 20px;
    color: var(--white);
}

.tag-trigger-text {
    display: none;
}

.tag-trigger.has-tags .tag-trigger-avatar {
    background: var(--whatsapp-green);
}

.tag-trigger.has-tags .tag-trigger-text {
    font-weight: 600;
}

.tag-count {
    position: absolute;
    top: -4px;
    right: -4px;
    min-width: 18px;
    height: 18px;
    background: var(--whatsapp-green);
    color: var(--white);
    font-size: 10px;
    font-weight: 700;
    border-radius: 10px;
    display: flex;
    align-items: center;
    justify-content: center;
    padding: 0 5px;
    line-height: 1;
    border: 2px solid var(--white);
    box-shadow: 0 1px 3px rgba(0, 0, 0, 0.15);
    z-index: 1;
}

.tag-dropdown {
    position: absolute;
    top: calc(100% + 12px);
    right: 0;
    min-width: 220px;
    background: #ffffff;
    border: 1px solid rgba(0, 0, 0, 0.06);
    border-radius: 12px;
    box-shadow: 0 8px 32px rgba(0, 0, 0, 0.12), 0 2px 8px rgba(0, 0, 0, 0.04);
    z-index: 1000;
    opacity: 0;
    visibility: hidden;
    transform: translateY(-12px) scale(0.95);
    transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1);
    backdrop-filter: blur(10px);
    overflow: hidden;
}

.tag-dropdown.active {
    opacity: 1;
    visibility: visible;
    transform: translateY(0) scale(1);
}

.tag-dropdown-header {
    padding: 14px 16px 10px;
    font-size: 11px;
    font-weight: 700;
    color: #6c757d;
    text-transform: uppercase;
    letter-spacing: 0.8px;
    background: linear-gradient(135deg, #f8f9fa 0%, #ffffff 100%);
    border-bottom: 1px solid rgba(0, 0, 0, 0.06);
}

.tag-options {
    padding: 8px;
    display: flex;
    flex-direction: column;
    gap: 4px;
    max-height: 280px;
    overflow-y: auto;
}

/* Custom scrollbar for tag options */
.tag-options::-webkit-scrollbar {
    width: 6px;
}

.tag-options::-webkit-scrollbar-track {
    background: rgba(0, 0, 0, 0.02);
    border-radius: 3px;
}

.tag-options::-webkit-scrollbar-thumb {
    background: rgba(var(--primary-rgb), 0.3);
    border-radius: 3px;
}

.tag-options::-webkit-scrollbar-thumb:hover {
    background: rgba(var(--primary-rgb), 0.5);
}

.tag-option {
    display: flex;
    align-items: center;
    cursor: pointer;
    margin: 0;
}

.tag-option input[type="checkbox"] {
    display: none;
}

.tag-chip {
    display: inline-flex;
    align-items: center;
    padding: 6px 10px;
    border-radius: 6px;
    font-size: 11px;
    font-weight: 500;
    background: #f8f9fa;
    color: #495057;
    transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1);
    width: 100%;
    position: relative;
    border: 1px solid rgba(0, 0, 0, 0.04);
}

.tag-chip::before {
    content: '';
    width: 8px;
    height: 8px;
    border-radius: 50%;
    background: var(--tag-color);
    margin-right: 8px;
    flex-shrink: 0;
    box-shadow: 0 0 0 2px rgba(255, 255, 255, 0.3);
    transition: transform 0.3s ease;
}

.tag-option:hover .tag-chip {
    background: #e9ecef;
    transform: translateX(4px);
    border-color: rgba(0, 0, 0, 0.08);
}

.tag-option input[type="checkbox"]:checked + .tag-chip {
    background: rgba(var(--primary-rgb), 0.12);
    color: var(--primary-color);
    border-color: rgba(var(--primary-rgb), 0.3);
    font-weight: 600;
}

.tag-option input[type="checkbox"]:checked + .tag-chip::before {
    transform: scale(1.2);
}

.tag-option input[type="checkbox"]:checked + .tag-chip::after {
    content: '✓';
    position: absolute;
    right: 10px;
    font-size: 12px;
    font-weight: 700;
    color: var(--primary-color);
}

/* Select2 Multiple Selection Styling */

.select2-container--bootstrap-5 .select2-selection--multiple {
    min-height: 28px;
    padding: 2px 6px;
    border-radius: 6px;
    border-color: var(--border-color);
    background: var(--white);
}

.select2-container--bootstrap-5 .select2-selection--multiple .select2-selection__choice {
    background-color: var(--secondary-color);
    border: 1px solid var(--border-color);
    color: var(--primary-color);
    border-radius: 4px;
    padding: 0px 6px;
    font-size: 11px;
    margin: 1px;
    line-height: 1.6;
    max-width: 80px;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.select2-container--bootstrap-5 .select2-selection--multiple .select2-selection__choice__remove {
    color: var(--text-secondary);
    margin-right: 3px;
    font-size: 12px;
    line-height: 1;
}

.select2-container--bootstrap-5 .select2-selection--multiple .select2-selection__choice__remove:hover {
    color: var(--primary-color);
    background: transparent;
}

.select2-container--bootstrap-5 .select2-selection--multiple .select2-search__field {
    margin-top: 0;
    font-size: 11px;
    line-height: 20px;
}

.select2-container--bootstrap-5 .select2-selection--multiple .select2-search__field::placeholder {
    font-size: 11px;
}

.select2-container--bootstrap-5 .select2-selection--multiple .select2-selection__rendered {
    display: flex;
    flex-wrap: nowrap;
    align-items: center;
    gap: 2px;
}

/* Chat Header Tag Select - Compact */
.chat-header-right .tag-select + .select2-container {
    min-width: 100px;
    max-width: 200px;
}

.chat-header-right .select2-container--bootstrap-5 .select2-selection--multiple {
    min-height: 28px;
    padding: 2px 24px 2px 6px;
    position: relative;
}

.chat-header-right .select2-container--bootstrap-5 .select2-selection--multiple .select2-selection__rendered {
    flex-wrap: nowrap;
    overflow-x: auto;
    overflow-y: hidden;
    scrollbar-width: none;
    -ms-overflow-style: none;
    padding-right: 4px;
}

.chat-header-right .select2-container--bootstrap-5 .select2-selection--multiple .select2-selection__rendered::-webkit-scrollbar {
    display: none;
}

.chat-header-right .select2-container--bootstrap-5 .select2-selection--multiple .select2-selection__choice {
    padding: 1px 6px;
    font-size: 11px;
    line-height: 1.4;
    flex-shrink: 0;
}

.chat-header-right .select2-container--bootstrap-5 .select2-selection--multiple .select2-selection__choice__remove {
    font-size: 11px;
    margin-right: 3px;
}

/* Chat Header Selects - Smaller */
.chat-header-right .select2-container--bootstrap-5 .select2-selection--single {
    min-height: 28px;
    padding: 2px 8px;
    font-size: 12px;
}

.chat-header-right .select2-container--bootstrap-5 .select2-selection--single .select2-selection__rendered {
    font-size: 12px;
    line-height: 22px;
    padding-left: 0;
}

.chat-header-right .select2-container--bootstrap-5 .select2-selection--single .select2-selection__arrow {
    height: 26px;
}

.chat-header-right .select2-container {
    font-size: 12px;
}

/* Select2 Clear Button */
.chat-header-right .select2-container--bootstrap-5 .select2-selection--multiple .select2-selection__clear {
    position: absolute;
    right: 4px;
    top: 50%;
    transform: translateY(-50%);
    font-size: 14px;
    padding: 0;
    margin: 0;
}

/* Select2 Dropdown Options Styling */
.select2-container--bootstrap-5 .select2-results__option {
    padding: 8px 10px;
    font-size: 12px;
}

.select2-container--bootstrap-5 .select2-results__option--selected {
    background-color: var(--secondary-color) !important;
    color: var(--primary-color) !important;
}

.select2-container--bootstrap-5 .select2-results__option--highlighted {
    background-color: var(--secondary-color);
    color: var(--primary-color);
}

.select2-container--bootstrap-5 .select2-results__option--highlighted.select2-results__option--selected {
    background-color: var(--border-color) !important;
    color: var(--primary-color) !important;
}

.select2-container--bootstrap-5 .select2-dropdown {
    border-color: var(--border-color);
    box-shadow: 0 4px 12px rgba(0, 0, 0, 0.1);
    border-radius: 6px;
    min-width: max-content !important;
}

.select2-container--bootstrap-5 .select2-results__option {
    white-space: nowrap;
}

/* Loading Overlay */
.loading-overlay {
    position: fixed;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    background: rgba(255, 255, 255, 0.98);
    backdrop-filter: blur(4px);
    display: flex;
    justify-content: center;
    align-items: center;
    z-index: 99999;
    opacity: 1;
    visibility: visible;
    transition: opacity 0.3s ease, visibility 0.3s ease;
    cursor: wait !important;
}

.loading-overlay.hidden {
    opacity: 0;
    visibility: hidden;
    pointer-events: none;
}

.loading-overlay .loading-spinner {
    display: flex;
    justify-content: center;
    align-items: center;
    flex-direction: column;
    gap: 16px;
}

.spinner-ring {
    width: 48px;
    height: 48px;
    border: 4px solid rgba(0, 0, 0, 0.1);
    border-top-color: var(--primary-color);
    border-radius: 50%;
    animation: overlay-spin 1s cubic-bezier(0.68, -0.55, 0.27, 1.55) infinite;
}

@keyframes overlay-spin {
    0% {
        transform: rotate(0deg);
    }
    100% {
        transform: rotate(360deg);
    }
}

/* Skeleton Loading Animation */
@keyframes shimmer {
    0% {
        background-position: -200% 0;
    }
    100% {
        background-position: 200% 0;
    }
}

.skeleton {
    background: linear-gradient(90deg, #f0f0f0 25%, #e0e0e0 50%, #f0f0f0 75%);
    background-size: 200% 100%;
    animation: shimmer 1.5s infinite;
    border-radius: 4px;
}

/* Chat List Skeleton */
.chat-list-skeleton {
    display: none;
    flex-direction: column;
    padding: 8px;
}

.chat-list-skeleton.active {
    display: flex;
}

.chat-list.hidden {
    display: none;
}

.skeleton-chat-item {
    display: flex;
    align-items: flex-start;
    padding: 12px 16px;
    gap: 12px;
}

.skeleton-avatar {
    width: 44px;
    height: 44px;
    border-radius: 50%;
    flex-shrink: 0;
}

.skeleton-info {
    flex: 1;
    display: flex;
    flex-direction: column;
    gap: 8px;
}

.skeleton-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
}

.skeleton-name {
    width: 100px;
    height: 14px;
}

.skeleton-time {
    width: 50px;
    height: 12px;
}

.skeleton-tags {
    display: flex;
    gap: 6px;
}

.skeleton-tag {
    width: 50px;
    height: 16px;
    border-radius: 8px;
}

.skeleton-preview {
    width: 80%;
    height: 12px;
}

/* Chat Messages Skeleton */
.chat-messages-skeleton {
    display: none;
    flex-direction: column;
    padding: 20px;
    gap: 16px;
}

.chat-messages-skeleton.active {
    display: flex;
}

.chat-messages.hidden {
    display: none;
}

.skeleton-message {
    display: flex;
}

.skeleton-message.incoming {
    justify-content: flex-start;
}

.skeleton-message.outgoing {
    justify-content: flex-end;
}

.skeleton-message-content {
    display: flex;
    flex-direction: column;
    gap: 6px;
    max-width: 65%;
}

.skeleton-message-bubble {
    height: 40px;
    border-radius: 12px;
}

.skeleton-message.incoming .skeleton-message-bubble {
    border-bottom-left-radius: 4px;
}

.skeleton-message.outgoing .skeleton-message-bubble {
    border-bottom-right-radius: 4px;
}

.skeleton-message-text-short {
    width: 120px;
}

.skeleton-message-text-medium {
    width: 200px;
}

.skeleton-message-text-long {
    width: 280px;
}

.skeleton-message-time {
    width: 40px;
    height: 10px;
    align-self: flex-end;
}

/* Session Expired Banner */
.session-expired-banner {
    background: linear-gradient(135deg, #fff3cd 0%, #fff8e1 100%);
    border-bottom: 2px solid #ffc107;
    padding: 12px 24px;
    display: flex;
    align-items: center;
    gap: 12px;
    color: #856404;
    font-size: 14px;
    box-shadow: 0 2px 4px rgba(0, 0, 0, 0.05);
}

.session-expired-banner i {
    font-size: 20px;
    color: #ff9800;
}

/* Template Modal */
.template-modal {
    position: fixed;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    z-index: 10000;
    display: none;
    align-items: center;
    justify-content: center;
}

.template-modal.active {
    display: flex;
}

.template-modal-overlay {
    position: absolute;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    background: rgba(0, 0, 0, 0.5);
    backdrop-filter: blur(4px);
}

.template-modal-content {
    position: relative;
    background: var(--white);
    border-radius: 12px;
    width: 90%;
    max-width: 600px;
    max-height: 80vh;
    display: flex;
    flex-direction: column;
    box-shadow: 0 10px 40px rgba(0, 0, 0, 0.2);
    animation: modalSlideUp 0.3s ease-out;
}

@keyframes modalSlideUp {
    from {
        opacity: 0;
        transform: translateY(30px);
    }
    to {
        opacity: 1;
        transform: translateY(0);
    }
}

.template-modal-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 20px 24px;
    border-bottom: 1px solid var(--border-color);
}

.template-modal-header h3 {
    margin: 0;
    font-size: 18px;
    font-weight: 600;
    color: var(--primary-color);
}

.template-modal-close {
    width: 32px;
    height: 32px;
    border: none;
    background: transparent;
    border-radius: 6px;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: background 0.2s;
}

.template-modal-close:hover {
    background: var(--hover-bg);
}

.template-modal-close i {
    font-size: 20px;
    color: var(--text-secondary);
}

.template-modal-body {
    padding: 20px 24px;
    overflow-y: auto;
    flex: 1;
}

.template-search {
    position: relative;
    margin-bottom: 16px;
}

.template-search i {
    position: absolute;
    left: 12px;
    top: 50%;
    transform: translateY(-50%);
    color: var(--text-secondary);
    font-size: 18px;
}

.template-search input {
    width: 100%;
    padding: 10px 12px 10px 40px;
    border: 1px solid var(--border-color);
    border-radius: 8px;
    font-size: 14px;
    transition: border-color 0.2s;
}

.template-search input:focus {
    outline: none;
    border-color: var(--primary-color);
}

.template-list {
    display: flex;
    flex-direction: column;
    gap: 12px;
}

.template-list-loading {
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    padding: 40px 20px;
    gap: 12px;
    color: var(--text-secondary);
}

.template-list-loading .loading-spinner {
    width: 32px;
    height: 32px;
    border: 3px solid var(--border-color);
    border-top-color: var(--primary-color);
    border-radius: 50%;
    animation: messages-spin 0.8s linear infinite;
}

.template-item {
    border: 1px solid var(--border-color);
    border-radius: 8px;
    padding: 16px;
    cursor: pointer;
    transition: all 0.2s;
    background: var(--white);
}

.template-item:hover {
    border-color: var(--primary-color);
    background: rgba(37, 99, 235, 0.02);
    transform: translateY(-2px);
    box-shadow: 0 4px 12px rgba(0, 0, 0, 0.08);
}

.template-item-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    margin-bottom: 8px;
}

.template-item-name {
    font-weight: 600;
    font-size: 15px;
    color: var(--primary-color);
}

.template-item-category {
    font-size: 12px;
    padding: 4px 8px;
    background: var(--hover-bg);
    border-radius: 4px;
    color: var(--text-secondary);
}

.template-item-body {
    font-size: 14px;
    color: var(--text-secondary);
    line-height: 1.5;
    white-space: pre-wrap;
    word-break: break-word;
}

.template-item-footer {
    margin-top: 12px;
    padding-top: 12px;
    border-top: 1px solid var(--border-color);
    display: flex;
    align-items: center;
    gap: 8px;
    font-size: 12px;
    color: var(--text-secondary);
}

.template-item-footer i {
    font-size: 14px;
}

.template-empty {
    text-align: center;
    padding: 60px 20px;
    color: var(--text-secondary);
}

.template-empty i {
    font-size: 48px;
    color: #ccc;
    margin-bottom: 12px;
}

.template-empty p {
    margin: 8px 0 0 0;
    font-size: 14px;
}

/* Template Parameters View */
.template-params-header {
    display: flex;
    align-items: center;
    gap: 12px;
    margin-bottom: 16px;
    padding-bottom: 12px;
    border-bottom: 1px solid #e5e7eb;
}

.template-params-header .btn-back {
    display: flex;
    align-items: center;
    gap: 6px;
    padding: 8px 12px;
    background: #f3f4f6;
    border: none;
    border-radius: 8px;
    color: #374151;
    font-size: 14px;
    cursor: pointer;
    transition: all 0.2s;
}

.template-params-header .btn-back:hover {
    background: #e5e7eb;
}

.template-params-header .btn-back i {
    font-size: 18px;
}

.template-params-header h4 {
    margin: 0;
    font-size: 16px;
    font-weight: 600;
    color: #111827;
}

.template-preview {
    background: #f9fafb;
    border: 1px solid #e5e7eb;
    border-radius: 12px;
    padding: 16px;
    margin-bottom: 20px;
    font-size: 14px;
    line-height: 1.6;
    color: #374151;
    white-space: pre-wrap;
}

.template-preview .param-placeholder {
    background: linear-gradient(135deg, #25D366 0%, #128C7E 100%);
    color: white;
    padding: 2px 8px;
    border-radius: 4px;
    font-weight: 600;
    font-size: 13px;
}

/* Template Modal File Upload */
.template-modal-file-upload {
    margin-bottom: 16px;
}

.template-modal-file-upload > label {
    display: flex;
    align-items: center;
    gap: 8px;
    font-size: 14px;
    font-weight: 600;
    color: var(--form-label);
    margin-bottom: 8px;
}

.template-modal-file-upload > label i {
    color: var(--form-placeholder);
    font-size: 16px;
}

.template-params-inputs {
    display: flex;
    flex-direction: column;
    gap: 16px;
    margin-bottom: 20px;
}

.template-params-inputs .form-group label {
    display: flex;
    align-items: center;
    gap: 8px;
    margin-bottom: 8px;
    font-size: 14px;
    font-weight: 500;
    color: #374151;
}

.template-params-inputs .form-group label i {
    color: #25D366;
    font-size: 18px;
}

.template-params-actions {
    display: flex;
    justify-content: flex-end;
    gap: 12px;
    padding-top: 16px;
    border-top: 1px solid #e5e7eb;
}

/* Send Template Button */
.send-template-btn {
    background: linear-gradient(135deg, #2563eb 0%, #1d4ed8 100%);
    color: var(--white);
    border: none;
    padding: 12px 24px;
    border-radius: 8px;
    font-size: 14px;
    font-weight: 500;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 8px;
    transition: all 0.2s;
    box-shadow: 0 2px 8px rgba(37, 99, 235, 0.3);
}

.send-template-btn:hover {
    background: linear-gradient(135deg, #1d4ed8 0%, #1e40af 100%);
    box-shadow: 0 4px 12px rgba(37, 99, 235, 0.4);
    transform: translateY(-1px);
}

.send-template-btn i {
    font-size: 18px;
}

/* New Chat Modal */
.new-chat-modal {
    position: fixed;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    z-index: 10001;
    display: none;
    align-items: center;
    justify-content: center;
}

.new-chat-modal.active {
    display: flex;
}

.new-chat-modal-overlay {
    position: absolute;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    background: rgba(0, 0, 0, 0.5);
    backdrop-filter: blur(4px);
}

.new-chat-modal-content {
    position: relative;
    background: var(--white);
    border-radius: 12px;
    width: 90%;
    max-width: 500px;
    max-height: 85vh;
    display: flex;
    flex-direction: column;
    box-shadow: 0 10px 40px rgba(0, 0, 0, 0.2);
    animation: modalSlideUp 0.3s ease-out;
}

.new-chat-modal-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 20px 24px;
    border-bottom: 1px solid var(--border-color);
}

.new-chat-modal-header h3 {
    margin: 0;
    font-size: 18px;
    font-weight: 600;
    color: var(--primary-color);
    display: flex;
    align-items: center;
    gap: 10px;
}

.new-chat-modal-header h3 i {
    color: var(--primary-color);
    font-size: 22px;
}

.new-chat-modal-close {
    width: 32px;
    height: 32px;
    border: none;
    background: transparent;
    border-radius: 6px;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: background 0.2s;
}

.new-chat-modal-close:hover {
    background: var(--hover-bg);
}

.new-chat-modal-close i {
    font-size: 20px;
    color: var(--text-secondary);
}

.new-chat-modal-body {
    padding: 24px;
    overflow-y: auto;
    flex: 1;
}

/* New Chat Modal Body - Uses Global Form Styles */
.new-chat-modal-body .form-group {
    margin-bottom: 20px;
}

.new-chat-modal-body label {
    display: flex;
    align-items: center;
    gap: 8px;
    font-size: 14px;
    font-weight: 600;
    color: var(--form-label);
    margin-bottom: 8px;
}

.new-chat-modal-body label i {
    color: var(--form-placeholder);
    font-size: 16px;
}

/* New Chat Modal - Override if needed */
.new-chat-modal-body .form-control {
    /* Uses global .form-control styles */
}

.new-chat-modal-body .form-control:focus {
    /* Uses global .form-control:focus styles */
}

.new-chat-modal-body .form-hint {
    display: block;
    font-size: 12px;
    color: var(--form-placeholder);
    margin-top: 6px;
}

.new-chat-modal-body select.form-control {
    /* Uses global select.form-control styles */
}

/* Template Preview Container */
.template-preview-container {
    background: var(--bg-light);
    border-radius: 10px;
    padding: 16px;
    margin-bottom: 20px;
}

.template-preview-container > label {
    margin-bottom: 12px;
}

.template-preview-box {
    background: #e5ddd5;
    border-radius: 8px;
    padding: 12px;
    min-height: 80px;
}

.template-preview-box .preview-header {
    background: #dcf8c6;
    border-radius: 6px 6px 0 0;
    padding: 10px 12px;
    font-size: 13px;
    color: #303030;
    border-bottom: 1px solid rgba(0,0,0,0.05);
}

.template-preview-box .preview-body {
    background: #dcf8c6;
    padding: 10px 12px;
    font-size: 14px;
    color: #303030;
    line-height: 1.5;
    white-space: pre-wrap;
}

.template-preview-box .preview-footer {
    background: #dcf8c6;
    border-radius: 0 0 6px 6px;
    padding: 8px 12px;
    font-size: 12px;
    color: #667781;
    border-top: 1px solid rgba(0,0,0,0.05);
}

.template-preview-box .preview-body:first-child {
    border-radius: 6px 6px 0 0;
}

.template-preview-box .preview-body:last-child {
    border-radius: 0 0 6px 6px;
}

.template-preview-box .preview-body:only-child {
    border-radius: 6px;
}

/* Template Variables */
.template-variables {
    margin-top: 16px;
    padding-top: 16px;
    border-top: 1px solid var(--border-color);
}

.variables-list {
    display: flex;
    flex-direction: column;
    gap: 12px;
}

.variable-input-group {
    display: flex;
    align-items: center;
    gap: 10px;
}

.variable-input-group label {
    min-width: 60px;
    font-size: 13px;
    font-weight: 500;
    color: var(--text-secondary);
    margin-bottom: 0;
}

.variable-input-group input {
    flex: 1;
    padding: 10px 12px;
    border: 1px solid var(--border-color);
    border-radius: 6px;
    font-size: 14px;
    transition: all 0.2s;
}

.variable-input-group input:focus {
    outline: none;
    border-color: var(--primary-color);
    box-shadow: 0 0 0 3px rgba(37, 99, 235, 0.1);
}

.form-actions .btn-primary:disabled {
    opacity: 0.6;
    cursor: not-allowed;
    transform: none;
}

.form-actions .btn-primary .loading-spinner {
    width: 16px;
    height: 16px;
    border: 2px solid rgba(255,255,255,0.3);
    border-top-color: white;
    border-radius: 50%;
    animation: messages-spin 0.8s linear infinite;
}

/* Header File Upload - Dropzone */
.template-header-upload {
    margin-bottom: 20px;
}

.header-file-dropzone {
    border: 2px dashed var(--border-color);
    border-radius: 10px;
    padding: 20px;
    cursor: pointer;
    transition: all 0.2s ease;
    background: var(--form-bg-light);
}

.header-file-dropzone:hover {
    border-color: var(--primary-color);
    background: var(--secondary-color);
}

.header-file-dropzone.dragover {
    border-color: var(--primary-color);
    background: var(--secondary-color);
    transform: scale(1.01);
}

.dropzone-content {
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: 8px;
}

.dropzone-icon {
    font-size: 32px;
    color: var(--text-secondary);
}

.dropzone-text {
    font-size: 14px;
    font-weight: 500;
    color: var(--form-label);
}

.dropzone-hint {
    font-size: 12px;
    color: var(--form-placeholder);
}

.dropzone-preview {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 12px;
}

.dropzone-preview-info {
    display: flex;
    align-items: center;
    gap: 10px;
    flex: 1;
    min-width: 0;
}

.dropzone-preview-info i {
    font-size: 24px;
    color: var(--primary-color);
    flex-shrink: 0;
}

.dropzone-file-name {
    font-size: 14px;
    font-weight: 500;
    color: var(--form-label);
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

.dropzone-remove {
    background: none;
    border: 1px solid var(--border-color);
    border-radius: 6px;
    width: 32px;
    height: 32px;
    display: flex;
    align-items: center;
    justify-content: center;
    cursor: pointer;
    color: var(--text-secondary);
    transition: all 0.2s;
    flex-shrink: 0;
}

.dropzone-remove:hover {
    background: #fee2e2;
    border-color: #fca5a5;
    color: #ef4444;
}

@media (max-width: 990px) {
    .new-chat-modal-content {
        width: 95%;
        max-height: 90vh;
    }

    .quick-reply-popup {
        width: 320px;
    }
}

/* Mobile PWA Optimizations */
@media (max-width: 768px) {
    :root {
        --header-height: calc(60px + env(safe-area-inset-top)); /* Increased slightly for better touch targets and iOS notch */
    }

    /* Header - Native App Feel */
    .top-header {
        position: fixed;
        top: 0;
        left: 0;
        right: 0;
        height: var(--header-height);
        padding: env(safe-area-inset-top) 16px 0;
        background: rgba(255, 255, 255, 0.95);
        backdrop-filter: blur(12px);
        -webkit-backdrop-filter: blur(12px);
        border-bottom: 1px solid rgba(0, 0, 0, 0.05);
        box-shadow: 0 4px 12px rgba(0, 0, 0, 0.03);
        display: flex;
        align-items: center;
        justify-content: space-between;
        z-index: 100;
    }
    
    .header-left {
        gap: 14px;
    }
    
    .header-logo .logo-icon {
        display: none;
    }

    .header-logo .logo-home-icon {
        display: flex;
        align-items: center;
        justify-content: center;
        width: 38px;
        height: 38px;
        border-radius: 10px;
        /* background: #f3f4f6; */
        border: 1px solid rgba(0,0,0,0.03);
        font-size: 20px;
        color: var(--text-primary);
        transition: all 0.2s ease;
    }
    
    /* Modern Rounded Square Buttons */
    .burger-menu, .wallet-btn {
        width: 38px;
        height: 38px;
        border-radius: 10px;
        /* background: #f3f4f6; */
        border: 1px solid rgba(0,0,0,0.03);
        display: flex;
        align-items: center;
        justify-content: center;
        transition: all 0.2s ease;
        padding: 0;
        gap: 4px;
    }
    
    .burger-menu:active, .wallet-btn:active {
        transform: scale(0.92);
        background: #e5e7eb;
    }
    
    .burger-bar {
        background-color: #374151;
        height: 2px;
        border-radius: 2px;
        width: 18px;
    }
    
    /* Adjust animation for smaller gap */
    .burger-menu.active .burger-bar:nth-child(1) {
        transform: translateY(6px) rotate(45deg);
    }
    .burger-menu.active .burger-bar:nth-child(3) {
        transform: translateY(-6px) rotate(-45deg);
    }
    
    .wallet-btn i {
        font-size: 18px;
        color: var(--text-primary);
    }
    
    .header-right {
        gap: 10px;
    }
    
    /* Minimalist Language Selector */
    .language-selector-wrapper {
        position: relative;
    }

    .language-selector-wrapper .select2-container {
        width: 38px !important;
    }
    
    .language-selector-wrapper .select2-selection--single {
        width: 38px;
        height: 38px;
        padding: 0 !important;
        border-radius: 10px;
        background-color: #f3f4f6;
        border: 1px solid rgba(0,0,0,0.03);
        display: flex !important;
        align-items: center !important;
        justify-content: center !important;
    }
    
    .language-selector-wrapper .select2-selection__rendered {
        font-size: 0 !important; /* Hide text */
        padding: 0 !important;
        display: flex !important;
        align-items: center !important;
        justify-content: center !important;
        width: 100% !important;
        height: 100% !important;
        margin: 0 !important;
        line-height: 1 !important;
    }
    
    .language-selector-wrapper .select2-selection__rendered::before {
        content: "\eb54"; /* ti-world icon */
        font-family: "tabler-icons";
        font-size: 18px;
        color: var(--text-primary);
        display: flex;
        align-items: center;
        justify-content: center;
        width: 100%;
        height: 100%;
    }
    
    .language-selector-wrapper .select2-selection__arrow {
        display: none !important;
    }

    /* Fix Select2 Dropdown Position for Mobile */
    .select2-container--bootstrap-5 .select2-dropdown {
        right: 0 !important;
        left: auto !important;
        transform: translateX(-10px); /* Push slightly left from the edge */
    }
    
    /* Wallet Popup Mobile Fix */
    .wallet-popup {
        right: -60px; /* Shift right to prevent overflow on the left */
        left: auto;
    }
    
    /* App-like Avatar */
    .user-profile {
        padding: 0;
        border: none;
        box-shadow: none;
        background: transparent;
    }
    
    .user-profile:hover {
        background: transparent;
        border: none;
        box-shadow: none;
        transform: none;
    }

    .user-avatar {
        width: 38px;
        height: 38px;
        border-radius: 10px;
        border: 2px solid #fff;
        box-shadow: 0 2px 6px rgba(0,0,0,0.1);
    }
    
    .profile-chevron {
        display: none; /* Hide chevron for cleaner look */
    }

    /* Inbox Dropdown */
    .mobile-inbox-dropdown {
        padding: 0;
    }
    .mobile-inbox-header {
        display: none;
    }
    .mobile-inbox-trigger {
        padding: 6px 10px;
        font-size: 13px;
    }

    /* Chat List Header */
    .chat-list-header {
        padding: 8px 10px;
        gap: 8px;
    }
    .tab-btn {
        padding: 6px 10px;
        font-size: 13px;
    }
    .new-chat-btn {
        width: 32px;
        height: 32px;
    }
    .new-chat-btn i {
        font-size: 16px;
    }

    /* Filters */
    .chat-filters-row {
        padding: 4px 10px;
    }
    .app-select {
        display: none;
    }
    .mobile-app-dropdown {
        display: block;
    }
    .chat-read-filters {
        padding: 4px 10px;
        gap: 6px;
    }
    .read-filter-btn {
        padding: 4px 12px;
        font-size: 12px;
    }

    /* Search */
    .chat-search-container {
        padding: 8px 10px;
    }
    .chat-search-box {
        padding: 6px 10px;
    }
    .chat-search-box input {
        font-size: 13px;
    }

    /* Chat Item */
    .chat-item {
        padding: 10px;
        gap: 10px;
        border-bottom: 1px solid rgba(37, 211, 102, 0.15); /* Slim green line (WhatsApp tone) */
        transition: transform 0.15s cubic-bezier(0.25, 0.46, 0.45, 0.94), background 0.15s ease;
        -webkit-tap-highlight-color: transparent;
    }
    .chat-item:last-child {
        border-bottom: none;
    }
    .chat-item:active,
    .chat-item.item-pressed {
        transform: scale(0.97);
        background: rgba(0, 0, 0, 0.04);
    }
    .chat-avatar {
        width: 56px;
        height: 56px;
    }
    .chat-name {
        font-size: 16px;
    }
    .chat-time {
        font-size: 12px;
    }
    .chat-preview {
        font-size: 14px;
    }
    .tag {
        padding: 2px 5px;
        font-size: 10px;
    }
    .merchant-app-badge {
        padding: 2px 4px;
        font-size: 8px;
    }
    .unread-badge {
        width: 18px;
        height: 18px;
        font-size: 10px;
        right: 10px;
    }
    
    /* Chat Header (Inside Chat) - WhatsApp Style Single Row */
    .chat-header {
        padding: 6px 8px;
        min-height: 48px;
        flex-wrap: nowrap;
        gap: 0;
        border-bottom: 1px solid rgba(0, 0, 0, 0.06);
    }
    .chat-header-left {
        flex: 1;
        min-width: 0;
        gap: 8px;
    }
    .chat-user-info {
        gap: 8px;
        min-width: 0;
        flex: 1;
    }
    .chat-user-avatar {
        width: 36px;
        height: 36px;
    }
    .chat-user-avatar i {
        font-size: 18px;
    }
    .chat-user-details {
        min-width: 0;
        overflow: hidden;
    }
    .chat-user-details h3 {
        font-size: 14px;
        font-weight: 600;
        white-space: nowrap;
        overflow: hidden;
        text-overflow: ellipsis;
        margin-bottom: 0;
        line-height: 1.2;
    }
    .phone-number {
        font-size: 11px;
        white-space: nowrap;
        overflow: hidden;
        text-overflow: ellipsis;
        display: block;
        line-height: 1.2;
    }
    .chat-header-right {
        width: auto;
        flex-shrink: 0;
        gap: 0;
    }
    /* Hide original items on mobile - shown via 3-dot menu */
    .chat-header-right > .tag-selector,
    .chat-header-right > .agent-assign-dropdown,
    .chat-header-right > .ai-toggle-btn,
    .chat-header-right > .chatbot-reactivate-btn {
        display: none !important;
    }
    /* Mobile-active overrides */
    .tag-selector.mobile-active {
        display: block !important;
        position: absolute !important;
        top: 48px;
        right: 8px;
        z-index: 101;
    }
    .tag-selector.mobile-active .tag-trigger {
        display: none;
    }
    .tag-selector.mobile-active .tag-dropdown {
        display: block;
        position: static;
        opacity: 1;
        visibility: visible;
        transform: none;
        box-shadow: 0 4px 24px rgba(0, 0, 0, 0.15);
        border-radius: 12px;
        min-width: 220px;
    }
    /* Show 3-dot menu on mobile */
    .header-more-menu {
        display: block;
        position: relative;
    }
    
    /* Chat Input */
    .chat-input-container {
        padding: 0;
        background: var(--white);
        position: relative;
        width: 100%;
        flex-shrink: 0;
    }
    .chat-input-wrapper {
        margin: 8px 10px;
        border-radius: 10px;
    }
    .chat-input-textarea-wrap {
        padding: 10px 12px 6px;
    }
    .chat-input-toolbar {
        padding: 4px 8px;
    }
    .chat-input-inner {
        min-height: 44px;
        padding: 4px 6px;
        border-radius: 24px;
        gap: 4px;
        background: #f3f4f6;
        border: 1px solid rgba(0,0,0,0.05);
        display: flex;
        align-items: flex-end;
        flex: 1;
    }
    #attachMenuBtn {
        display: flex;
        background: #f3f4f6;
        border-radius: 50%;
        width: 44px;
        height: 44px;
        margin-bottom: 0;
        transition: transform 0.3s ease;
        align-items: center;
        justify-content: center;
        color: #6b7280;
        border: none;
        flex-shrink: 0;
    }
    #attachMenuBtn.active {
        transform: rotate(45deg);
        background: var(--primary-color);
        color: var(--white);
    }
    .attach-wrapper {
        position: relative;
        display: flex;
        align-items: flex-end;
    }
    .input-actions {
        position: absolute;
        bottom: 50px;
        left: 0;
        background: var(--white);
        border-radius: 24px;
        padding: 8px;
        box-shadow: 0 4px 12px rgba(0,0,0,0.1);
        display: flex;
        flex-direction: column;
        gap: 8px;
        opacity: 0;
        visibility: hidden;
        transform: translateY(10px) scale(0.95);
        transform-origin: bottom left;
        transition: all 0.2s cubic-bezier(0.4, 0, 0.2, 1);
        z-index: 100;
    }
    .input-actions.active {
        opacity: 1;
        visibility: visible;
        transform: translateY(0) scale(1);
    }
    .input-actions .action-btn {
        width: 40px;
        height: 40px;
        background: #f3f4f6;
        border-radius: 50%;
        margin-bottom: 0;
    }
    #messageInput, .chat-input {
        font-size: 14px;
        padding: 8px 4px;
        background: transparent;
        flex: 1;
        width: 100%;
        border: none;
        outline: none;
        max-height: 80px;
    }
    .action-btn {
        width: 34px;
        height: 34px;
        color: #6b7280;
        padding: 0;
        display: flex;
        align-items: center;
        justify-content: center;
        margin-bottom: 0;
    }
    .action-btn i {
        font-size: 20px;
    }
    #emojiBtn {
        display: none !important; /* Hide emoji button on mobile */
    }
    .voice-btn {
        width: 34px;
        height: 34px;
        color: #6b7280;
        background: transparent;
        border: none;
        padding: 0;
        display: flex;
        align-items: center;
        justify-content: center;
        margin-bottom: 0;
    }
    .voice-btn i {
        font-size: 20px;
    }
    .send-btn {
        padding: 5px 10px;
        font-size: 12px;
        border-radius: 6px;
        gap: 3px;
    }
    .send-btn i {
        font-size: 12px;
        margin: 0;
    }
    .send-btn span {
        display: inline;
    }

    /* Chat Messages - WhatsApp Style */
    .chat-messages {
        padding: 8px 12px;
        padding-bottom: 12px;
        gap: 3px;
        background: #e5ddd5;
        background-image: url("data:image/svg+xml,%3Csvg width='60' height='60' viewBox='0 0 60 60' xmlns='http://www.w3.org/2000/svg'%3E%3Cg fill='none' fill-rule='evenodd'%3E%3Cg fill='%23c7bfb2' fill-opacity='0.15'%3E%3Cpath d='M36 34v-4h-2v4h-4v2h4v4h2v-4h4v-2h-4zm0-30V0h-2v4h-4v2h4v4h2V6h4V4h-4zM6 34v-4H4v4H0v2h4v4h2v-4h4v-2H6zM6 4V0H4v4H0v2h4v4h2V6h4V4H6z'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E");
    }

    /* Message bubbles */
    .message {
        max-width: 85%;
        padding: 0;
        font-size: 14px;
        margin-bottom: 1px;
    }

    .message-content {
        padding: 6px 8px;
        border-radius: 8px;
        box-shadow: 0 1px 0.5px rgba(0, 0, 0, 0.08);
    }

    /* Incoming messages - white */
    .message.incoming .message-content {
        background: var(--white);
        border: none;
        border-radius: 0 8px 8px 8px;
    }

    /* First incoming in group gets top-left corner */
    .message.incoming + .message.outgoing,
    .message.incoming:first-child {
    }

    /* Outgoing messages - WhatsApp green tint */
    .message.outgoing .message-content {
        background: #dcf8c6;
        color: var(--text-primary);
        border-radius: 8px 0 8px 8px;
    }

    .message.outgoing .message-content p {
        color: var(--text-primary);
    }

    .message.outgoing .message-time {
        color: rgba(0, 0, 0, 0.45);
    }

    .message.incoming .message-time {
        color: rgba(0, 0, 0, 0.45);
    }

    .message-time {
        font-size: 11px;
        opacity: 1;
    }

    /* Sender agent name */
    .message.outgoing .message-sender-agent {
        color: #075e54;
        font-size: 11px;
        font-weight: 600;
    }

    /* Message status icons */
    .message-status i {
        font-size: 16px;
        color: rgba(0, 0, 0, 0.35);
    }

    .message-status i.read {
        color: #53bdeb;
    }

    /* Document card in messages */
    .document-card {
        min-width: 200px;
        background: rgba(0, 0, 0, 0.05);
        border-radius: 8px;
    }

    .message.incoming .document-card {
        background: rgba(0, 0, 0, 0.04);
    }

    .message.outgoing .document-card {
        background: rgba(0, 0, 0, 0.06);
    }

    .message.outgoing .document-name {
        color: var(--text-primary);
    }

    .message.outgoing .document-meta {
        color: rgba(0, 0, 0, 0.5);
    }

    /* Voice message - mobile */
    .voice-message-content {
        min-width: 220px;
        max-width: 100%;
    }

    .voice-message-player {
        gap: 10px;
    }

    .voice-play-btn {
        width: 42px;
        height: 42px;
        min-width: 42px;
    }

    .voice-play-btn i {
        font-size: 20px;
    }

    .message.outgoing .voice-play-btn {
        background: #075e54;
        color: var(--white);
    }

    .message.incoming .voice-play-btn {
        background: var(--primary-color);
        color: var(--white);
    }

    .voice-waveform {
        height: 32px;
    }

    .waveform-bar {
        width: 3px;
        min-width: 3px;
    }

    .message.outgoing .waveform-bar {
        background: rgba(7, 94, 84, 0.3);
    }

    .message.outgoing .waveform-bar.played {
        background: #075e54;
    }

    .message.incoming .waveform-bar {
        background: rgba(0, 0, 0, 0.15);
    }

    .message.incoming .waveform-bar.played {
        background: var(--primary-color);
        opacity: 1;
    }

    .voice-duration {
        font-size: 11px;
        color: rgba(0, 0, 0, 0.5);
        opacity: 1;
    }

    .voice-mic-icon {
        font-size: 14px;
    }

    .message.outgoing .voice-mic-icon {
        color: #075e54;
        opacity: 0.6;
    }

    .message.incoming .voice-mic-icon {
        color: var(--primary-color);
        opacity: 0.6;
    }

    /* Image messages */
    .image-message {
        padding: 3px !important;
    }

    .message-image {
        border-radius: 6px;
    }

    .image-caption {
        margin: 4px 4px 2px 4px !important;
        font-size: 14px;
    }

    .message.outgoing .image-caption {
        color: var(--text-primary);
    }

    /* Reactions */
    .message-reaction {
        bottom: -10px;
        padding: 1px 4px;
        font-size: 13px;
    }

    /* Date separator */
    .date-separator {
        margin: 8px 0;
    }

    .date-separator span {
        background: #e1f2fb;
        color: #4a6e82;
        padding: 4px 12px;
        border-radius: 8px;
        font-size: 12px;
        box-shadow: 0 1px 0.5px rgba(0, 0, 0, 0.08);
        border: none;
    }

    /* AI message badge */
    .message.ai-message .message-badge {
        font-size: 8px;
    }
}

/* ===================== */
/* Push Notification Modal */
/* ===================== */
.push-notification-overlay {
    position: fixed;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    background: rgba(0, 0, 0, 0.5);
    display: flex;
    align-items: center;
    justify-content: center;
    z-index: 99999;
    opacity: 0;
    visibility: hidden;
    transition: opacity 0.3s ease, visibility 0.3s ease;
    backdrop-filter: blur(4px);
}

.push-notification-overlay.active {
    opacity: 1;
    visibility: visible;
}

.push-notification-modal {
    background: var(--white);
    border-radius: 16px;
    padding: 32px;
    max-width: 400px;
    width: 90%;
    text-align: center;
    box-shadow: 0 20px 60px rgba(0, 0, 0, 0.15);
    transform: scale(0.9) translateY(20px);
    transition: transform 0.3s ease;
}

.push-notification-overlay.active .push-notification-modal {
    transform: scale(1) translateY(0);
}

.push-notification-icon {
    width: 72px;
    height: 72px;
    margin: 0 auto 20px;
    border-radius: 16px;
    display: flex;
    align-items: center;
    justify-content: center;
    background: var(--indigo-50);
    box-shadow: 0 4px 12px var(--indigo-shadow);
}

.push-notification-icon img {
    width: 48px;
    height: 48px;
    border-radius: 8px;
}

.push-notification-title {
    font-size: 20px;
    font-weight: 600;
    color: var(--text-primary);
    margin: 0 0 8px;
}

.push-notification-desc {
    font-size: 14px;
    color: var(--text-secondary);
    margin: 0 0 24px;
    line-height: 1.5;
}

.push-notification-actions {
    display: flex;
    gap: 12px;
    justify-content: center;
}

.push-notification-btn {
    padding: 10px 24px;
    border-radius: 10px;
    font-size: 14px;
    font-weight: 500;
    cursor: pointer;
    border: none;
    transition: all 0.2s ease;
    display: flex;
    align-items: center;
    gap: 6px;
}

.push-notification-btn-later {
    background: var(--gray-100);
    color: var(--gray-600);
}

.push-notification-btn-later:hover {
    background: var(--gray-200);
    color: var(--gray-700);
}

.push-notification-btn-enable {
    background: var(--indigo-600);
    color: var(--white);
    box-shadow: 0 4px 12px var(--indigo-shadow);
}

.push-notification-btn-enable:hover {
    background: var(--indigo-700);
    transform: translateY(-1px);
    box-shadow: 0 6px 16px var(--indigo-shadow);
}

.push-notification-btn-enable:active {
    transform: translateY(0);
}

@media (max-width: 480px) {
    .push-notification-modal {
        padding: 24px;
        margin: 16px;
    }

    .push-notification-actions {
        flex-direction: column-reverse;
    }

    .push-notification-btn {
        width: 100%;
        justify-content: center;
    }
}

/* =====================
   Agent Online Status
   ===================== */
.agent-status-dot {
    display: inline-block;
    width: 10px;
    height: 10px;
    border-radius: 50%;
    background-color: var(--gray-300, #ccc);
    flex-shrink: 0;
    transition: background-color 0.3s ease;
}

.agent-status-dot.online {
    background-color: var(--green-500);
    box-shadow: 0 0 0 3px var(--green-100);
    animation: pulse-online 2s ease-in-out infinite;
}

.agent-status-dot.offline {
    background-color: var(--gray-300, #ccc);
}

@keyframes pulse-online {
    0%, 100% { box-shadow: 0 0 0 2px var(--green-100); }
    50% { box-shadow: 0 0 0 5px var(--green-50); }
}

.agent-last-online {
    font-size: 12px;
    color: var(--text-secondary);
}

.agent-last-online.text-success {
    color: var(--green-600);
    font-weight: 500;
}

.agent-last-online.text-muted {
    color: var(--text-secondary);
}

/* ================================================
   DARK MODE - Theme Variables Override
   ================================================ */
[data-theme="dark"] {
    /* Primary & Base Colors */
    --primary-color: #e4e4e7;
    --secondary-color: #1e1e2e;
    --border-color: #2e2e3e;
    --text-secondary: #9ca3af;
    --white: #16161e;
    --black: #e4e4e7;
    --chat-incoming-bg: #1e1e2e;
    --bg-secondary: #252535;

    /* Form Colors */
    --form-border: #2e2e3e;
    --form-focus: #25D366;
    --form-focus-shadow: rgba(37, 211, 102, 0.15);
    --form-placeholder: #6b7280;
    --form-label: #d1d5db;
    --form-bg: #1a1a28;
    --form-bg-light: #1e1e2e;

    /* Page Background Gradients */
    --page-bg-gradient: linear-gradient(180deg, #111118 0%, #16161e 100%);
    --card-bg-gradient: linear-gradient(135deg, #1a1a28 0%, #1e1e2e 100%);

    /* Skeleton Loading */
    --skeleton-base: #252535;
    --skeleton-shine: #2e2e3e;

    /* Shadow Colors */
    --shadow-light: rgba(0, 0, 0, 0.2);
    --shadow-medium: rgba(0, 0, 0, 0.3);
    --shadow-heavy: rgba(0, 0, 0, 0.4);
    --shadow-dark: rgba(0, 0, 0, 0.5);

    /* Text Colors */
    --text-primary: #e4e4e7;
    --text-muted: #6b7280;

    /* Border Colors */
    --border-light: #252535;

    /* Neutral/Gray Colors (dark variants) */
    --gray-50: #1a1a28;
    --gray-100: #1e1e2e;
    --gray-200: #2e2e3e;
    --gray-300: #3e3e4e;
    --gray-400: #6b7280;
    --gray-500: #9ca3af;
    --gray-600: #d1d5db;
    --gray-700: #e4e4e7;
    --gray-800: #f3f4f6;
    --gray-900: #f9fafb;

    /* Slate Colors (dark variants) */
    --slate-50: #1a1a28;
    --slate-100: #1e1e2e;
    --slate-200: #2e2e3e;
    --slate-300: #3e3e4e;
    --slate-400: #6b7280;
    --slate-500: #9ca3af;
    --slate-600: #d1d5db;
    --slate-700: #e4e4e7;
    --slate-800: #f3f4f6;
    --slate-900: #f9fafb;

    /* Indigo (slightly muted for dark) */
    --indigo-50: #1e1b3a;
    --indigo-100: #272352;
    --indigo-200: #3730a3;
    --indigo-shadow: rgba(99, 102, 241, 0.2);

    /* Green (slightly muted for dark) */
    --green-50: #0a2618;
    --green-100: #0d3320;
    --green-200: #14532d;

    /* Red (slightly muted for dark) */
    --red-50: #2a1215;
    --red-100: #3b1418;
    --red-200: #5c1c1f;

    /* Yellow (slightly muted for dark) */
    --yellow-50: #2a2510;
    --yellow-100: #3b3214;

    /* Purple */
    --purple-50: #1e1533;
    --purple-100: #2d1f50;
    --purple-200: #3b2a6e;

    /* Blue */
    --blue-50: #0f1a2e;
    --blue-100: #142540;
    --blue-200: #1e3a5f;

    /* Orange */
    --orange-50: #2a1a0a;
    --orange-100: #3b240e;

    /* Teal */
    --teal-50: #0a2622;
    --teal-100: #0d332e;

    /* Emerald */
    --emerald-50: #0a2618;
    --emerald-100: #0d3320;

    /* Amber */
    --amber-50: #2a2510;
    --amber-100: #3b3214;

    /* Sky */
    --sky-100: #0c2d4a;

    /* Dark Theme Colors */
    --dark-primary: #0d0d14;
    --dark-secondary: #111118;

    /* Cyan */
    --cyan-100: #083344;

    /* Spam button */
    --spam-btn-bg: var(--gray-200);
    --spam-btn-hover-bg: #3b1418;
    --spam-btn-icon: #f87171;
}

/* ================================================
   DARK MODE - Hardcoded Color Overrides
   ================================================ */

/* Body & App Background */
[data-theme="dark"] body {
    background: #111118;
    color: var(--text-primary);
}

/* Chat messages area */
[data-theme="dark"] .chat-messages {
    background: #111118;
}

/* Outgoing message bubble */
[data-theme="dark"] .message.outgoing .message-content {
    background: #1a3a2a;
    color: var(--text-primary);
}

/* Typing indicator outbound */
[data-theme="dark"] .typing-indicator-wrapper.outbound .typing-indicator-bubble {
    background: #1a3a2a;
}

/* Message status icon */
[data-theme="dark"] .message-status i {
    color: #4fc3f7;
}

/* Location map placeholder */
[data-theme="dark"] .location-map-placeholder {
    background: rgba(255, 255, 255, 0.08);
}

[data-theme="dark"] .location-map-placeholder i {
    color: var(--text-secondary);
}

[data-theme="dark"] .message.outgoing .location-map-placeholder {
    background: rgba(255, 255, 255, 0.1);
}

[data-theme="dark"] .message.outgoing .location-map-placeholder i {
    color: rgba(255, 255, 255, 0.9);
}

[data-theme="dark"] .message.outgoing .location-title {
    color: rgba(255, 255, 255, 0.95);
}

[data-theme="dark"] .message.outgoing .location-coords {
    color: rgba(255, 255, 255, 0.7);
}

/* Read more button - dark mode */
[data-theme="dark"] .read-more-btn {
    color: #64b5f6;
}

[data-theme="dark"] .read-more-btn:hover {
    color: #90caf9;
}

[data-theme="dark"] .message.outgoing .read-more-btn {
    color: #80cbc4;
}

[data-theme="dark"] .message.outgoing .read-more-btn:hover {
    color: #a7d8d2;
}

/* Contact avatar */
[data-theme="dark"] .contact-avatar {
    background: rgba(255, 255, 255, 0.08);
}

/* Document card */
[data-theme="dark"] .document-card {
    background: rgba(255, 255, 255, 0.05);
}

[data-theme="dark"] .document-card:hover {
    background: rgba(255, 255, 255, 0.08);
}

[data-theme="dark"] .message.incoming .document-card:hover {
    background: rgba(255, 255, 255, 0.08);
}

/* Template buttons */
[data-theme="dark"] .template-btn {
    color: #60a5fa;
    background: rgba(96, 165, 250, 0.1);
}

[data-theme="dark"] .template-btn-url:hover,
[data-theme="dark"] .template-btn-phone:hover {
    background: rgba(96, 165, 250, 0.2);
}

[data-theme="dark"] .message.incoming .template-btn {
    color: #93c5fd;
    background: rgba(147, 197, 253, 0.08);
}

/* Carousel message - dark mode */
[data-theme="dark"] .carousel-msg-card {
    background: rgba(255, 255, 255, 0.06);
    border-color: rgba(255, 255, 255, 0.08);
}

[data-theme="dark"] .message.outgoing .carousel-msg-card {
    background: rgba(255, 255, 255, 0.08);
    border-color: rgba(255, 255, 255, 0.1);
}

[data-theme="dark"] .carousel-card-text {
    color: var(--slate-300);
}

[data-theme="dark"] .message.outgoing .carousel-card-text {
    color: var(--slate-200);
}

[data-theme="dark"] .carousel-card-link {
    color: #60a5fa;
}

/* Note mode */
[data-theme="dark"] .chat-input-container.note-mode {
    background: #2a2510;
}

[data-theme="dark"] .chat-input-container.note-mode .chat-input-tabs {
    border-bottom-color: #4a3f14;
}

[data-theme="dark"] .chat-input-container.note-mode .chat-input-wrapper {
    background: #332e12;
    border-color: #4a3f14;
}

[data-theme="dark"] .chat-input-container.note-mode .chat-input-toolbar {
    border-top-color: #4a3f14;
}

[data-theme="dark"] .chat-input-container.note-mode .send-btn {
    background: #ca9b0e;
    border-color: #ca9b0e;
}

[data-theme="dark"] .chat-input-container.note-mode .send-btn:hover {
    background: #b38a0c;
    border-color: #b38a0c;
}

/* Media preview container */
[data-theme="dark"] .media-preview-container {
    background: linear-gradient(135deg, #1a1a28 0%, #1e1e2e 100%);
    border-top-color: rgba(255, 255, 255, 0.06);
    box-shadow: 0 -4px 16px rgba(0, 0, 0, 0.3);
}

[data-theme="dark"] .media-preview-close {
    background: linear-gradient(135deg, #dc2626 0%, #be185d 100%);
    box-shadow: 0 4px 12px rgba(220, 38, 38, 0.3);
}

[data-theme="dark"] .media-preview-image {
    background: #0a0a0f;
    box-shadow: 0 4px 16px rgba(0, 0, 0, 0.3);
}

[data-theme="dark"] .media-caption-input {
    background: #1e1e2e;
    border-color: rgba(255, 255, 255, 0.08);
    color: var(--text-primary);
}

[data-theme="dark"] .media-caption-input:focus {
    border-color: #4f5bd5;
    box-shadow: 0 0 0 3px rgba(79, 91, 213, 0.15);
}

/* Dark mode - Meta Referral (Ad/Post) Messages */
[data-theme="dark"] .message.referral-message .message-content {
    background: linear-gradient(135deg, rgba(59, 130, 246, 0.12) 0%, rgba(99, 102, 241, 0.08) 100%);
    border-left-color: var(--blue-500);
    border-color: rgba(59, 130, 246, 0.2);
}

[data-theme="dark"] .referral-banner {
    background: linear-gradient(135deg, rgba(59, 130, 246, 0.9) 0%, rgba(79, 70, 229, 0.9) 100%);
}

[data-theme="dark"] .referral-window-banner {
    background: linear-gradient(135deg, rgba(59, 130, 246, 0.1) 0%, rgba(99, 102, 241, 0.08) 100%);
    border-color: rgba(59, 130, 246, 0.3);
    color: var(--blue-500);
}

[data-theme="dark"] .referral-window-banner i {
    color: var(--blue-500);
}

/* File preview */
[data-theme="dark"] .file-preview {
    background: #0d0d14;
}

[data-theme="dark"] .audio-preview {
    background: #0d0d14;
}

/* Upload indicator */
[data-theme="dark"] .upload-indicator {
    background: linear-gradient(135deg, #1a1a28 0%, #1e1e2e 100%);
    border-color: rgba(255, 255, 255, 0.06);
    box-shadow: 0 2px 8px rgba(0, 0, 0, 0.2);
}

[data-theme="dark"] .upload-indicator i {
    color: #818cf8;
}

[data-theme="dark"] .upload-filename {
    color: var(--text-primary);
}

[data-theme="dark"] .upload-size {
    color: var(--text-secondary);
}

[data-theme="dark"] .upload-spinner .spinner-border {
    border-color: #818cf8;
    border-right-color: transparent;
}

/* Voice recording */
[data-theme="dark"] .voice-cancel-btn {
    background: #dc2626;
}

[data-theme="dark"] .voice-cancel-btn:hover {
    background: #b91c1c;
}

[data-theme="dark"] .recording-indicator {
    background: #dc2626;
}

/* Video */
[data-theme="dark"] .video-preview {
    background: #0a0a0f;
}

[data-theme="dark"] .video-play-btn {
    background: rgba(0, 0, 0, 0.7);
}

/* Quick reply shortcut badge */
[data-theme="dark"] .quick-reply-shortcut-badge,
[data-theme="dark"] .quick-reply-shortcut-tag,
[data-theme="dark"] .shortcut-autocomplete-cmd {
    background: rgba(37, 211, 102, 0.12);
}

/* Emoji picker */
[data-theme="dark"] .emoji-picker {
    box-shadow: 0 8px 32px rgba(0, 0, 0, 0.4);
}

/* WhatsApp-style date separator (mobile) */
[data-theme="dark"] .date-separator span {
    background: #1a2535;
    color: #8aa8be;
    border-color: #2a3a4a;
}

/* Message sender agent */
[data-theme="dark"] .message.outgoing .message-sender-agent {
    color: #4ade80;
}

/* Message status read */
[data-theme="dark"] .message-status i.read {
    color: #53bdeb;
}

/* Voice message outgoing */
[data-theme="dark"] .message.outgoing .voice-play-btn {
    background: rgba(255, 255, 255, 0.12);
    color: var(--text-primary);
}

[data-theme="dark"] .message.outgoing .waveform-bar {
    background: rgba(255, 255, 255, 0.2);
}

[data-theme="dark"] .message.outgoing .waveform-bar.played {
    background: rgba(255, 255, 255, 0.7);
}

[data-theme="dark"] .message.outgoing .voice-mic-icon {
    color: #4ade80;
}

/* Document ext */
[data-theme="dark"] .document-ext {
    background: rgba(255, 255, 255, 0.08);
}

[data-theme="dark"] .message.outgoing .document-ext {
    background: rgba(255, 255, 255, 0.08);
}

[data-theme="dark"] .message.outgoing .document-meta {
    color: rgba(255, 255, 255, 0.5);
}

/* Select2 Overrides for Dark Mode */
[data-theme="dark"] .select2-container--bootstrap-5 .select2-selection {
    background-color: var(--form-bg);
    border-color: var(--border-color);
    color: var(--text-primary);
}

[data-theme="dark"] .select2-container--bootstrap-5 .select2-selection--single .select2-selection__rendered {
    color: var(--text-primary);
}

[data-theme="dark"] .select2-container--bootstrap-5 .select2-dropdown {
    background-color: var(--form-bg);
    border-color: var(--border-color);
}

[data-theme="dark"] .select2-container--bootstrap-5 .select2-results__option {
    color: var(--text-primary);
}

[data-theme="dark"] .select2-container--bootstrap-5 .select2-results__option--highlighted {
    background-color: var(--gray-200);
    color: var(--text-primary);
}

[data-theme="dark"] .select2-container--bootstrap-5 .select2-search--dropdown .select2-search__field {
    background-color: var(--form-bg);
    border-color: var(--border-color);
    color: var(--text-primary);
}

/* Bootstrap Overrides for Dark Mode */
[data-theme="dark"] .form-control,
[data-theme="dark"] .form-select {
    background-color: var(--form-bg);
    border-color: var(--border-color);
    color: var(--text-primary);
}

[data-theme="dark"] .form-control:focus,
[data-theme="dark"] .form-select:focus {
    background-color: var(--form-bg);
    border-color: var(--form-focus);
    color: var(--text-primary);
    box-shadow: 0 0 0 0.2rem var(--form-focus-shadow);
}

[data-theme="dark"] .form-control::placeholder {
    color: var(--form-placeholder);
}

[data-theme="dark"] .form-control:disabled {
    background-color: var(--gray-100);
    color: var(--text-secondary);
}

/* Modal overlay */
[data-theme="dark"] .modal-overlay {
    background: rgba(0, 0, 0, 0.7);
}

[data-theme="dark"] .modal-content {
    background: #1a1a28;
    box-shadow: 0 16px 48px rgba(0, 0, 0, 0.4);
}

/* Loading overlay */
[data-theme="dark"] .loading-overlay {
    background: rgba(17, 17, 24, 0.85);
}

/* DataTable overrides */
[data-theme="dark"] table.dataTable {
    color: var(--text-primary);
}

[data-theme="dark"] table.dataTable thead th {
    background-color: var(--gray-100);
    color: var(--text-primary);
    border-bottom-color: var(--border-color);
}

[data-theme="dark"] table.dataTable tbody tr {
    background-color: var(--white);
}

[data-theme="dark"] table.dataTable tbody tr:hover {
    background-color: var(--gray-100);
}

[data-theme="dark"] table.dataTable tbody td {
    border-bottom-color: var(--border-color);
}

[data-theme="dark"] .dataTables_wrapper .dataTables_paginate .paginate_button {
    color: var(--text-primary) !important;
}

[data-theme="dark"] .dataTables_wrapper .dataTables_paginate .paginate_button.current {
    background: var(--gray-200);
    border-color: var(--border-color);
    color: var(--text-primary) !important;
}

[data-theme="dark"] .dataTables_wrapper .dataTables_paginate .paginate_button:hover {
    background: var(--gray-200);
    border-color: var(--border-color);
    color: var(--text-primary) !important;
}

[data-theme="dark"] .dataTables_wrapper .dataTables_info {
    color: var(--text-secondary);
}

[data-theme="dark"] .dataTables_wrapper .dataTables_filter input {
    background-color: var(--form-bg);
    border-color: var(--border-color);
    color: var(--text-primary);
}

/* ================================================
   DARK MODE - Theme Toggle Button
   ================================================ */
.theme-toggle-btn {
    display: flex;
    align-items: center;
    justify-content: center;
    width: 36px;
    height: 36px;
    border: none;
    background: transparent;
    color: var(--text-secondary);
    border-radius: 8px;
    cursor: pointer;
    transition: all 0.2s ease;
    flex-shrink: 0;
}

.theme-toggle-btn:hover {
    background: var(--secondary-color);
    color: var(--text-primary);
}

.theme-toggle-btn i {
    font-size: 20px;
    transition: transform 0.3s ease;
}

.theme-toggle-btn:active i {
    transform: rotate(30deg);
}

/* Show/hide icons based on theme */
.theme-toggle-btn .ti-moon {
    display: inline-block;
}

.theme-toggle-btn .ti-sun {
    display: none;
}

[data-theme="dark"] .theme-toggle-btn .ti-moon {
    display: none;
}

[data-theme="dark"] .theme-toggle-btn .ti-sun {
    display: inline-block;
}

/* Scrollbar dark mode */
[data-theme="dark"] ::-webkit-scrollbar {
    width: 6px;
    height: 6px;
}

[data-theme="dark"] ::-webkit-scrollbar-track {
    background: var(--gray-100);
}

[data-theme="dark"] ::-webkit-scrollbar-thumb {
    background: var(--gray-300);
    border-radius: 3px;
}

[data-theme="dark"] ::-webkit-scrollbar-thumb:hover {
    background: var(--gray-400);
}

/* Tooltips dark mode */
[data-theme="dark"] .nav-item::after {
    background: var(--gray-200);
    color: var(--text-primary);
}

/* Misc color overrides */
[data-theme="dark"] .quick-reply-modal-overlay,
[data-theme="dark"] .push-notification-overlay,
[data-theme="dark"] .folder-modal-overlay {
    background: rgba(0, 0, 0, 0.7);
}

[data-theme="dark"] .push-notification-modal {
    background: #1a1a28;
    box-shadow: 0 20px 60px rgba(0, 0, 0, 0.4);
}

[data-theme="dark"] .folder-modal {
    background: #1a1a28;
    box-shadow: 0 20px 60px rgba(0, 0, 0, 0.4);
}

/* Image lightbox */
[data-theme="dark"] .image-lightbox-overlay {
    background: rgba(0, 0, 0, 0.9);
}

/* Input actions menu */
[data-theme="dark"] .input-actions {
    box-shadow: 0 4px 16px rgba(0, 0, 0, 0.3);
}

/* Shortcut autocomplete */
[data-theme="dark"] .shortcut-autocomplete {
    box-shadow: 0 -4px 24px rgba(0, 0, 0, 0.3);
}

/* Sidebar tooltip arrow */
[data-theme="dark"] .nav-item::before {
    border-right-color: var(--gray-200);
}

/* Nav items dark mode */
[data-theme="dark"] .nav-item:hover {
    background: #252535;
    color: #e4e4e7;
}

[data-theme="dark"] .nav-item.active {
    background: #6366f1;
    color: #fff;
}

/* Mobile nav dark mode */
[data-theme="dark"] .mobile-nav {
    background: #16161e;
    border-top-color: #2e2e3e;
}

/* Sidebar icons (mobile drawer) dark mode */
[data-theme="dark"] .sidebar-icons {
    background: #16161e;
    box-shadow: 2px 0 10px rgba(0, 0, 0, 0.4);
}

/* Chat outgoing message text/times */
[data-theme="dark"] .message.outgoing .message-content p {
    color: #c6f0cf;
}

[data-theme="dark"] .message.incoming .message-time {
    color: rgba(255, 255, 255, 0.45);
}

[data-theme="dark"] .message.outgoing .message-time {
    color: rgba(198, 240, 207, 0.7);
}

/* Wallet popup */
[data-theme="dark"] .wallet-popup {
    background: #1a1a28;
    border-color: var(--border-color);
    box-shadow: 0 8px 24px rgba(0, 0, 0, 0.4);
}

/* Profile dropdown */
[data-theme="dark"] .profile-dropdown {
    background: #1a1a28;
    border-color: var(--border-color);
    box-shadow: 0 8px 24px rgba(0, 0, 0, 0.4);
}

[data-theme="dark"] .profile-dropdown .dropdown-item:hover {
    background: var(--gray-200);
}

/* Agent assign dropdown */
[data-theme="dark"] .agent-assign-menu {
    background: #1a1a28;
    border-color: var(--border-color);
    box-shadow: 0 8px 24px rgba(0, 0, 0, 0.4);
}

/* App select dropdown */
[data-theme="dark"] .app-select-menu {
    background: #1a1a28;
    border-color: var(--border-color);
    box-shadow: 0 8px 24px rgba(0, 0, 0, 0.4);
}

[data-theme="dark"] .mobile-app-menu {
    background: #1a1a28;
    border-color: var(--border-color);
    box-shadow: 0 8px 24px rgba(0, 0, 0, 0.4);
}

[data-theme="dark"] .mobile-inbox-menu {
    background: #1a1a28;
    border-color: var(--border-color);
    box-shadow: 0 8px 24px rgba(0, 0, 0, 0.4);
}

/* Customer folder dropdown */
[data-theme="dark"] .customer-folder-dropdown {
    background: #1a1a28;
    border-color: var(--border-color);
    box-shadow: 0 8px 24px rgba(0, 0, 0, 0.4);
}

/* Inbox folder context menu */
[data-theme="dark"] .inbox-folder-context-menu {
    background: #1a1a28;
    border-color: var(--border-color);
    box-shadow: 0 4px 12px rgba(0, 0, 0, 0.4);
}

/* Tag dropdown */
[data-theme="dark"] .tag-dropdown-content {
    background: #1a1a28;
    border-color: var(--border-color);
}

/* Confirm dialog */
[data-theme="dark"] .confirm-dialog {
    background: #1a1a28;
    box-shadow: 0 16px 48px rgba(0, 0, 0, 0.4);
}

/* ================================================
   DARK MODE - Header Fixes
   ================================================ */
[data-theme="dark"] .top-header {
    background: linear-gradient(135deg, #16161e 0%, #1a1a28 100%);
    border-bottom-color: var(--border-color);
    box-shadow: 0 2px 8px rgba(0, 0, 0, 0.3);
}

[data-theme="dark"] .language-select {
    background: var(--gray-100);
    border-color: var(--border-color);
    color: var(--text-primary);
    box-shadow: 0 2px 6px rgba(0, 0, 0, 0.2);
}

[data-theme="dark"] .language-select:hover {
    border-color: var(--gray-300);
    box-shadow: 0 4px 10px rgba(0, 0, 0, 0.3);
}

[data-theme="dark"] .language-select:focus {
    border-color: var(--whatsapp-green);
    box-shadow: 0 0 0 3px rgba(37, 211, 102, 0.15);
}

[data-theme="dark"] .user-profile {
    background: var(--gray-100);
    border-color: var(--border-color);
    box-shadow: 0 2px 8px rgba(0, 0, 0, 0.2);
}

[data-theme="dark"] .user-profile:hover {
    background: var(--gray-200);
    border-color: var(--gray-300);
    box-shadow: 0 4px 12px rgba(0, 0, 0, 0.3);
}

[data-theme="dark"] .user-avatar {
    background: linear-gradient(135deg, #6366f1 0%, #818cf8 100%);
    box-shadow: 0 2px 8px rgba(99, 102, 241, 0.3);
}

[data-theme="dark"] .burger-menu .burger-bar {
    background: var(--text-primary);
}

/* ================================================
   DARK MODE - Selected Chat Item
   ================================================ */
[data-theme="dark"] .chat-item.active {
    background: #1a2a3a;
    border-left-color: #2196f3;
}

[data-theme="dark"] .chat-item:hover {
    background: var(--gray-100);
}

[data-theme="dark"] .chat-item.active:hover {
    background: #1e2e40;
}

[data-theme="dark"] .chat-name {
    color: var(--text-primary);
}

[data-theme="dark"] .unread-badge {
    background: #2196f3;
}

[data-theme="dark"] .chat-item.ai-stopped {
    background: rgba(244, 67, 54, 0.12);
}

[data-theme="dark"] .chat-item.ai-stopped:hover {
    background: rgba(244, 67, 54, 0.18);
}

/* ================================================
   DARK MODE - Chat Tags
   ================================================ */
[data-theme="dark"] .agent-tag {
    background: rgba(33, 150, 243, 0.15);
    color: #64b5f6;
}

[data-theme="dark"] .customer-tag {
    color: var(--text-primary);
}

[data-theme="dark"] .category-tag {
    background: rgba(171, 71, 188, 0.15);
    color: #ce93d8;
}

[data-theme="dark"] .category-tag.vip {
    background: rgba(255, 152, 0, 0.15);
    color: #ffb74d;
}

/* ================================================
   DARK MODE - Chat Bottom Row
   ================================================ */
[data-theme="dark"] .preview-direction.outbound {
    color: #64b5f6;
}

[data-theme="dark"] .preview-direction.inbound {
    color: #66bb6a;
}

[data-theme="dark"] .chat-item-read-status i {
    color: #66bb6a;
}

/* Tag Dropdown (chat header) */
[data-theme="dark"] .tag-dropdown {
    background: #1a1a28;
    border-color: var(--border-color);
    box-shadow: 0 8px 32px rgba(0, 0, 0, 0.4);
}

[data-theme="dark"] .tag-dropdown-header {
    color: var(--text-secondary);
    background: linear-gradient(135deg, #1e1e2e 0%, #1a1a28 100%);
    border-bottom-color: var(--border-color);
}

[data-theme="dark"] .tag-chip {
    background: var(--gray-100);
    color: var(--text-primary);
    border-color: var(--border-color);
}

[data-theme="dark"] .tag-option:hover .tag-chip {
    background: var(--gray-200);
    border-color: var(--gray-300);
}

[data-theme="dark"] .tag-option input[type="checkbox"]:checked + .tag-chip {
    background: rgba(37, 211, 102, 0.12);
    color: #4ade80;
    border-color: rgba(37, 211, 102, 0.3);
}

[data-theme="dark"] .tag-option input[type="checkbox"]:checked + .tag-chip::after {
    color: #4ade80;
}

/* Customer sidebar tag */
[data-theme="dark"] .customer-sidebar-tag {
    background: var(--gray-200);
    color: var(--text-primary);
}

/* Tag count badge border fix */
[data-theme="dark"] .tag-count {
    border-color: var(--white);
}

/* Merchant app badge - always white text on colored bg */
[data-theme="dark"] .merchant-app-badge {
    color: #ffffff;
}

/* Modal close button */
[data-theme="dark"] .modal-close {
    background: rgba(255, 255, 255, 0.1);
    color: var(--text-secondary);
}

[data-theme="dark"] .modal-close:hover {
    color: var(--text-primary);
}

/* ==========================================
   Custom Fields - Sidebar Table (Chat Page)
   ========================================== */
.sidebar-cf-table {
    width: 100%;
    border-collapse: separate;
    border-spacing: 0;
    font-size: 13px;
    background: var(--form-bg-light);
    border-radius: 10px;
    overflow: hidden;
    border: 1px solid var(--form-border);
}

.sidebar-cf-table thead th {
    font-size: 10px;
    font-weight: 700;
    color: var(--text-secondary);
    text-transform: uppercase;
    letter-spacing: 0.5px;
    text-align: left;
    padding: 8px 10px;
    background: var(--form-bg);
    border-bottom: 1px solid var(--form-border);
}

.sidebar-cf-table thead th:last-child {
    width: 36px;
    text-align: center;
}

.sidebar-cf-row td {
    padding: 9px 10px;
    border-bottom: 1px solid var(--form-border);
    vertical-align: middle;
}

.sidebar-cf-row:last-child td {
    border-bottom: none;
}

.sidebar-cf-row:hover {
    background: var(--form-bg);
}

.sidebar-cf-label {
    font-size: 12px;
    color: var(--text-secondary);
    white-space: nowrap;
    font-weight: 500;
}

.sidebar-cf-value {
    font-size: 13px;
    font-weight: 500;
    color: var(--text-primary);
    word-break: break-word;
    max-width: 120px;
}

.sidebar-cf-empty {
    color: var(--text-secondary);
    opacity: 0.4;
    font-style: italic;
    font-size: 12px;
}

.sidebar-cf-action {
    text-align: center;
}

.sidebar-cf-edit-btn {
    background: none;
    border: none;
    cursor: pointer;
    color: var(--text-secondary);
    padding: 5px;
    border-radius: 8px;
    transition: all 0.2s;
    font-size: 13px;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    opacity: 0.5;
}

.sidebar-cf-row:hover .sidebar-cf-edit-btn {
    opacity: 1;
}

.sidebar-cf-edit-btn:hover {
    color: var(--primary-color);
    background: rgba(59, 130, 246, 0.1);
}

.sidebar-cf-row.editing .sidebar-cf-edit-btn {
    color: var(--success-color, #4caf50);
    opacity: 1;
    background: rgba(76, 175, 80, 0.1);
}

.sidebar-cf-input {
    width: 100%;
    padding: 5px 8px;
    border: 1px solid var(--form-focus);
    border-radius: 8px;
    font-size: 12px;
    background: var(--form-bg);
    color: var(--form-text);
    outline: none;
    box-shadow: 0 0 0 3px var(--form-focus-shadow);
    transition: all 0.2s;
}