Dashboard
Overview of your messaging performance
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Total Conversations
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Total Customers
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Total Messages
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AI Deflection Rate
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AI Handled
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Human Handled
Channel Distribution
Message Trend
Peak Hours
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Avg. First Response
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seconds
Avg. Resolution Time
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minutes
Customer Growth
Total New:
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Agent Performance
| Agent | Onlayn status | Ümumi onlayn saat | Conversations | Messages | Avg. Response | Performance |
|---|